Mint Discs review for Customer Accounts Concierge

1 / 5

Aug. 27, 2024

Super deceptive pricing. The pricing you see is just a "base" cost. When you log in to set it up, each additional piece cost extra per month. That was not clear when I looked at the initial pricing options.

Using app

2 minutes

Total reviews

2

Average rating

1.0

Developer Reply

Thank you for the review and sorry for the bad experience. We mention in the pricing cards that plugin prices are not included. The space in the app store is very limited and we cannot make it clear enough. Most customers like our pricing model - `pay for what you use`. We made it that way NOT to "deceive" our clients, but to help them. Not everyone needs all the features, so we made our pricing flexible so that it can satisfy everybody's needs. You mentioned that you need to pay for "each additional piece". Each additional piece in the context of our app is not some tiny feature, but a big plugin comparable to standalone apps, such as Wishlist or Loyalty. So, putting them all in one base plan just does not make sense. Our base plan includes a lot of useful features, such as the customer account widget, custom pages and links, reorder button, password management, improved order history, and more. If you have any suggestion on how to improve this please let us know. We are more than happy to improve our app.

Customer Accounts Concierge for Shopify
Customer Accounts Concierge
4.9 star
256 reviews

Customer Account, Wishlist, Social Login, Registration Form

Developer
Shopify App Store