Rating

5.0

feedback

256

Reviews

chart

#1,279

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    2%
  • Less than a day
    8%
  • Less than a month
    54%
  • Less than a year
    28%
  • More than a year
    8%

Reviews Summary

The Froonze app has received overwhelmingly positive reviews from ecommerce merchants who have installed it on their online stores. Users praise the app for its functionality, reliability, and exceptional customer support. The app offers features like loyalty programs, wishlists, customer portals, and customization options that enhance the overall customer experience. Users appreciate the responsiveness and dedication of the Froonze team, particularly highlighting individuals like Alexandru and Mohamed for their outstanding support. The pricing flexibility of the app is also mentioned as a positive aspect, allowing users to pay for the features they use.

Highlights

Positive reviews highlight the app's functionality, reliability, and features like loyalty programs and wishlists that improve the customer experience.
Users commend the exceptional customer support provided by the Froonze team, mentioning specific team members like Alexandru and Mohamed for their responsiveness and dedication.
The pricing flexibility of the app is appreciated by users, allowing them to pay for the features they use and not overpay for unused functionalities.

Rating Breakdown

  • 5
    98% (252 ratings)
  • 4
    1% (2 ratings)
  • 3
    0% (1 ratings)
  • 2
    0% (0 ratings)
  • 1
    0% (1 ratings)

Reviews with Text

  • 96% (246)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

April 20, 2026

good

Using app

About 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

April 3, 2026

I had a really great experience using the Froonze Loyalty App. Their support team truly stands out — especially Alexandru and Hussam, who were incredibly helpful, responsive, and patient throughout the entire process. They went the extra mile to understand my issues and worked closely with me to get everything resolved smoothly. It’s rare to find such dedicated support, and it made a big difference in my overall experience. Highly recommended if you’re looking for a reliable loyalty solution backed by an amazing team

Store

BeMyTea

Using app

13 days

Total reviews

1

Average rating

5.0

Developer Reply

Thanks so much for your review! It made our support team's day!

5 / 5 Share

March 18, 2026

We use this app across multiple stores and it delivers every time. Checkout is so much more cohesive, well-designed, and easier to use. Support is quick and genuinely helpful. Highly recommend.

Using app

Over 2 years

Total reviews

3

Average rating

5.0

Developer Reply

Thanks so much for your review!

5 / 5 Share

March 12, 2026

Excellent app and good company to work with. 100% recommend them

Using app

4 months

Total reviews

2

Average rating

5.0

Developer Reply

Thanks so much for your review!

5 / 5 Share

March 11, 2026

Froonze has been a great addition to our store. The team is extremely responsive and genuinely committed to making sure everything works exactly the way it should. They took the time to adjust the widgets so they blend perfectly with our storefront, which we really appreciate. The app itself is reliable and performs very well, so we’ve never had concerns about stability or speed. What really stands out is their willingness to help beyond their own product. They often share useful advice that benefits our store overall. If you're looking for a powerful app with features like loyalty programs, wishlists, customer portal and other tools to improve the customer experience, Froonze is definitely worth considering. Their team truly cares about their users.

Using app

1 minute

Total reviews

1

Average rating

5.0

Developer Reply

Thanks so much for such an awesome review!

All reviews

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