Froonze VIP Loyalty & Wishlist
The reviews are overwhelmingly positive, with merchants consistently praising the app’s ease of use, flexibility, and broad feature set. Many reviewers highlight that it combines loyalty, wishlist, customer account, and store credit functionality in one place, which helps simplify their tech stack and improve the customer experience. The app is also frequently described as well-designed, customizable to brand colors and themes, and reliable across multiple stores and Shopify setups. Several users specifically appreciate the native store credit reward option, the ability to localize or tailor the UI, and the overall value for money and flexible pricing. The strongest recurring praise is for customer support. Reviewers repeatedly mention fast responses, patient onboarding, proactive troubleshooting, and hands-on help with setup, styling, theme-specific issues, and custom requests. Individual support staff are often named and praised for going above and beyond, sometimes even helping with issues beyond the app itself. Negative feedback is minimal in this set; the main drawbacks mentioned are occasional setup difficulty, minor styling or placement issues, and a few users noting they are still working through the app or wanting additional future features. Overall, the sentiment is that the app is powerful, adaptable, and backed by exceptional support.
The most convenient app for discounts. It features a very user-friendly personal account area, well-organized discount categories, clear program terms, and more. It also includes a built-in wishlist and other useful features. Highly recommended.
Thanks so much for your review!
I had prompt and helpful support to assist me with all my needs.
Thanks so much for your review!
One of the best after sales support. Helped me with UI UX for the accounts page as per my website. Hussam from the Froonze team is really helpful.
Thanks so much for your review! Hussam was really happy to receive the personal shoutout.
this app is very functional and one of the only ones that uses native store credit as a reward. I have tried multiple loyalty apps, but this is the most adaptable to my business needs. The staff is also very responsive and was able to set up a lot for me as i did struggle with the setup. I would definitely recommend more users to choose this app over others.
Thanks so much for your review! We are really happy to hear you found our app the best out of all loyalty apps!
Thanks so much for your review!
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