All reviews

Rating Breakdown

  • 5
    99% (228 ratings)
  • 4
    0% (0 ratings)
  • 3
    0% (1 ratings)
  • 2
    0% (1 ratings)
  • 1
    0% (1 ratings)
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5 / 5 Share

June 25, 2024

"Customer Accounts Concierge" is an outstanding Shopify app that has significantly enhanced our store's functionality. The first thing that stands out is the app's stunning design. It's clear, intuitive, and visually appealing, making it a joy to use for both our team and our customers. One of the best features is the extensive customization options. The settings are robust and allow us to tailor the app precisely to our needs. Whether it's modifying the user interface or tweaking backend processes, the flexibility is remarkable. Another highlight is the exceptional customer support. The team behind "Customer Accounts Concierge" offers unique and personalized support via email. Their responses are prompt, detailed, and incredibly helpful, ensuring that any issues or questions are resolved swiftly. Overall, "Customer Accounts Concierge" is a must-have for any Shopify store looking to improve customer account management. The combination of a beautiful interface, comprehensive customization options, and outstanding customer support makes it a top-notch choice. Highly recommended!

Using app

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Total reviews

1

Average rating

5.0

Developer Reply

Thanks so much for your awesome review! We are very happy to know your found our app useful.

5 / 5 Share

June 25, 2024

Great app, and the support team is fast and professional! Definitely using this app for other stores!

Store

My Store

Using app

--

Developer Reply

Thanks so much for your review!

5 / 5 Share

June 24, 2024

Excellent interface, merges well with the theme and flawlessly integrates with various in-store options and services. Furthermore, highly professional and prompt customer services, that will be just a call away to assist in setting the app. Really enjoying it.

Store

DE MUSK

Using app

--

Total reviews

1

Average rating

5.0

Developer Reply

Thanks so much for your review!

5 / 5 Share

June 21, 2024

Great app overall, customer support as been great!

Using app

Almost 2 years

Total reviews

5

Average rating

5.0

Developer Reply

Thanks so much for your review!

5 / 5 Share

June 19, 2024

This has been the most positive experience working with their support team. I have worked with many support teams in the past and its always a struggle. Froonze has a top notch team willing to help when ever needed. We have moved from a very expensive rewards program to Froonze because of the cleanness and simpleness of the program. We now pay 1/4 of our cost before plus the the customer account page is super friendly for our customers to navigate. ( this is very important) not to mentions their wishlist and all the other sections they offer which will save you $$$ in app fees. Remember Loyalty Programs need to be easy for the customers to use and theirs really is. Seriously you must try them out. I promise you will not be disappointed and your customers will love it.

Using app

14 days

Total reviews

35

Average rating

4.9

Developer Reply

Thank you so much for such an extensive review! We are super happy you liked our loyalty program and could save a lot of money by switching to our app.

5 / 5 Share

June 14, 2024

Couldn't be more satisfied with this Shopify app! The features are incredibly robust and intuitive, making it an essential tool for my online store. From seamless integration to advanced customization options, it has everything. What truly sets this app apart is the outstanding customer support. Whenever we have encountered an issue or had a question, the support team was prompt and genuinely helpful. They went above and beyond to ensure that my experience was smooth and problem-free. Highly recommend this app to any Shopify store owner looking for top-notch features backed by exceptional support!

Using app

6 days

Total reviews

2

Average rating

5.0

Developer Reply

Thanks so much for your amazing review!

5 / 5 Share

June 13, 2024

Recently installed the App and I have had great experience so far. Very prompt and efficient support team. Highly recommend it.

Using app

20 days

Total reviews

1

Average rating

5.0

Developer Reply

Thanks so much for your review!

5 / 5 Share

June 6, 2024

The team is highle supportive and timely responsive. The app has some features which are dificult to find and the integration works seamleasly.

Using app

7 days

Total reviews

3

Average rating

5.0

Developer Reply

Thanks so much for your review!

5 / 5 Share

June 5, 2024

The app has a customizable customer portal which helps us retain our customers. The functions are straightforward, they are all in point systems mostly but also offer flexible loyalty programs. We only availed the loyalty program plug-in for now. The tech team also did an amazing job assisting us in modifying the portal and answering our queries.

Using app

16 days

Total reviews

1

Average rating

5.0

Developer Reply

Thanks so much for your review! We are happy to hear you liked our Loyalty Program.

5 / 5 Share

June 4, 2024

Ottimo servizio di assistenza veloce e concreto consigliato!

Store

GIOYAL

Using app

3 months

Total reviews

3

Average rating

3.7

Developer Reply

Grazie mille per la tua recensione!

5 / 5 Share

June 4, 2024

Great app and fits perfectly with how I imagined the membership page should be, and the service is just fantastic, timely and friendly. Super recommended!

Using app

3 days

Total reviews

1

Average rating

5.0

Developer Reply

Thanks so much for your review!

5 / 5 Share

June 3, 2024

Great customer service and overall amazing app!

Using app

3 months

Total reviews

5

Average rating

5.0

Developer Reply

Thanks so much for your review!

5 / 5 Share

May 22, 2024

Fantastic service. They helped modify the appearance of the app so easily so that it now fits seemlessly in with my website. Highly recommended.

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

Thanks so much for your review! We are happy to hear you are satisfied with our service

5 / 5 Share

May 22, 2024

Amazing app. Make your store look really professional. Love it. The team is simply the best, they customized my store to my needs. Highly Recommended. A+++

Using app

Over 1 year

Total reviews

11

Average rating

5.0

Developer Reply

Thanks so much for your review! We are happy to hear our app made your store look more professional!

5 / 5 Share

May 22, 2024

amazing app and support <3

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Thanks so much for your review!

5 / 5 Share

May 15, 2024

This application is highly usefull and practical. When I required assistance, I contacted them, and Max provided excellent support. I highly recommend this application and company.

Store

NAZROM

Using app

12 days

Total reviews

5

Average rating

5.0

Developer Reply

Thanks so much for your review!

5 / 5 Share

May 9, 2024

This is such a great app for streamlining customer accounts and we love the wishlist add on with it! Everything has been working perfectly and very easy to use! Max has been wonderful in getting back to us quickly with cosmetic fixes and implementing them right away! This is definitely a must have for shopify store owners! thank you Max for a great app!

Using app

14 days

Total reviews

15

Average rating

4.9

Developer Reply

Thanks so much for your review!

5 / 5 Share

May 9, 2024

The app works great. I like the variety of settings and other app pages you can link to the customer account for example wishlists, parcel tracking apps etc, the list is big. It is also easy to install and adjust settings for the customer account page :) highly recommend!

Using app

15 days

Total reviews

1

Average rating

5.0

Developer Reply

Thanks so much for your review!

5 / 5 Share

May 8, 2024

So far I am really liking the app. It has a lot of potential to make the user experience excellent. The customization capacity is quite high, although it is true that it will be charged separately for each integration and you may end up adding many integrations and the price will go up. The support team is super attentive and willing to help at all times. Looking forward to implementing new things.

Using app

19 days

Total reviews

3

Average rating

5.0

Developer Reply

Thanks so much for your review! Just to clarify, you need to pay more for each plugin, such as Loyalty Program, Wishlist, or Custom Forms. These plugins function as standalone apps. Integrations with other apps have a flat monthly fee of $4 / month, no matter how many integrations you enable.

5 / 5 Share

April 25, 2024

Fast support!

Using app

17 days

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for your review!