Iconic Product Proof Manager
Provide support and manage custom order proof with ease
Rating
4.3
feedback
6
chart
#7,504
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
17%
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Less than a day
33%
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Less than a month
50%
-
Less than a year
0%
-
More than a year
0%
Reviews Summary
The reviews for this Shopify App are mostly positive, highlighting the app's ability to automate follow-up communication and streamline invoicing processes. Users appreciate the convenience of scheduling emails and DMs, reducing mental load, and ensuring consistency in customer interactions. The app is praised for enabling easy approval of custom orders and feedback collection. Additionally, users mention that the app has significantly improved their property business by managing follow-up communication, invoices, and document sending in one place, leading to satisfied customers and efficient operations. The customer support is also commended for being responsive and helpful.
Highlights
Review RSS Feed
All reviews
May 2, 2025
I have been using Follow Up for a week now and it’s been a great help with managing proofs for custom orders. The workflow is simple and clean. It saves us a lot of time and keeps things organized. Still, a few small features we’d love to see added, but overall, it does the job really well. Also, they have quick support.
April 15, 2025
Wasn’t sure if people would respond, but they actually did. Especially helpful for those who place personalized or half-finished orders. Definitely added some structure to my post-order process.
April 14, 2025
Before this app, I was chasing people manually with emails and DMs. Now I can schedule it and move on. Less mental load. More consistency. Also, customers can easily approve their custom orders or provide feedback.
Feb. 24, 2023
For our property business we take down payment first time and remaining in next few steps. We checked lot of apps to manage follow up communication and invoice at one place. This app perfectly resolve our issue. Now we can send document, manage communication and invoices at one place and customers are so happy. A life-saver for my store! Can't recommend it enough. Amazing customer support! Thanks!!
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