Rating

4.4

feedback

23

Reviews

chart

#3,034

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    4%
  • Less than a day
    9%
  • Less than a month
    30%
  • Less than a year
    30%
  • More than a year
    22%

Reviews Summary

The reviews for the Simprosys Customer Match Lists app are overwhelmingly positive, with users praising the app for its ease of use, quick customer service, and effectiveness in syncing customer lists with Google Ads. Many users highlighted the exceptional support provided by the team, mentioning specific team members who were helpful during the setup process. The app is described as essential for running profitable ad campaigns and improving sales performance. However, there were a few negative reviews mentioning issues with functionality and lack of support responsiveness.

Highlights

Positive feedback on ease of use and effectiveness in syncing customer lists with Google Ads
Exceptional customer support and helpful team members
Essential app for running profitable ad campaigns
Issues with functionality and lack of support responsiveness

Rating Breakdown

  • 5
    87% (20 ratings)
  • 4
    4% (1 ratings)
  • 3
    0% (0 ratings)
  • 2
    4% (1 ratings)
  • 1
    4% (1 ratings)
Review RSS Feed Review RSS Feed

All reviews

1 / 5 Share

Aug. 1, 2024

Installed this app and it crashed my shopify store. Using the Cornerstone theme. Can't recommed. A pain. Uninstalled and it's still crashed

Using app

--

Total reviews

1

Average rating

1.0

5 / 5 Share

Jan. 25, 2024

So far, so good. Easy to connect to your Google account and quickly sync customer lists. Customer lists appear in your Google account straight away. Shiva was super helpful with questions I had during set up.

Using app

About 1 hour

Total reviews

4

Average rating

5.0

5 / 5 Share

Oct. 6, 2023

Great app, Milan was super helpful at getting us setup correctly and ensuring our existing audiences were fed into Google correctly.

Using app

6 months

Total reviews

5

Average rating

5.0

5 / 5 Share

Sept. 20, 2023

I wanted to share my outstanding experience with Simprosys Customer Match Lists and their exceptional support team. As a representative of MySupplementShop, we rely heavily on various tools and services to enhance our operations, and Simprosys Customer Match Lists has truly stood out. What sets Simprosys apart is their impeccable customer support. They consistently go above and beyond to ensure that no task is too challenging when it comes to helping us get the most out of their service. Here are a few key points that highlight our experience: Prompt and Responsive: Simprosys's support team is incredibly responsive. Whenever we've had questions or faced challenges, their team is quick to address our concerns, often within minutes. This level of responsiveness has greatly expedited our decision-making processes. In-Depth Assistance: What truly impresses us is their willingness to provide in-depth assistance. Whether it's setting up complex customer match lists or troubleshooting issues, Simprosys's support team is always ready to guide us through every step. They take the time to ensure we fully understand the processes and strategies involved. Personalized Guidance: Simprosys's support is not one-size-fits-all. They take the time to understand our specific needs and goals, tailoring their guidance accordingly. This personalized approach has been instrumental in optimizing our use of their service. Proactive Problem Solvers: It's not just about solving problems when they arise; Simprosys's support team proactively identifies potential issues and offers proactive solutions. This foresight has saved us time and prevented potential disruptions to our operations. Dedication to Excellence: Simprosys's commitment to excellence is evident in every interaction. They are not satisfied until we are fully satisfied with the results we've achieved using their Customer Match Lists. In summary, the support we've received from Simprosys Customer Match Lists has been nothing short of exceptional. Their team's dedication and willingness to go the extra mile have made a significant difference in our ability to leverage their service effectively. We are grateful for their partnership and look forward to continuing to grow with them.

Using app

11 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 19, 2023

Thanks a lot for the great support you gave me on September 19th. Br, Steen

Using app

14 days

Total reviews

20

Average rating

3.6

All reviews

Sign up to receive AppNavigator updates

Find out when we add keyword-monitoring, review RSS feeds and more