Simprosys Customer Match Lists
Simprosys Customer Match Lists for Google Ads & Facebook Ads
Rating
4.3
feedback
24
chart
#3,629
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
8%
-
Less than a day
8%
-
Less than a month
25%
-
Less than a year
29%
-
More than a year
25%
Reviews Summary
The reviews for the Simprosys Customer Match Lists app are overwhelmingly positive, with users praising the app's ease of use, effectiveness in syncing customer lists with Google Ads, and exceptional customer support. Many users highlighted the quick and responsive customer service provided by the team, as well as the app's seamless integration with Google accounts. Users also appreciated the personalized guidance and proactive problem-solving approach of the support team. However, there were a couple of negative reviews mentioning issues with functionality and lack of support response.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
Aug. 1, 2024
Installed this app and it crashed my shopify store. Using the Cornerstone theme. Can't recommed. A pain. Uninstalled and it's still crashed
Thank you for writing here. Concerns explained here are completely misplaced. This app is purely a backend app. Through this app, we don't take access to any part of your store front. It might just have been a coincidence of installation time and something else gone wrong. That was the main reason, the issue did not get fixed when you had uninstalled the app. I request you to kindly review any other activity followed by either you or any of your other team member during that period. Hope you can understand.
Jan. 25, 2024
So far, so good. Easy to connect to your Google account and quickly sync customer lists. Customer lists appear in your Google account straight away. Shiva was super helpful with questions I had during set up.
Oct. 6, 2023
Great app, Milan was super helpful at getting us setup correctly and ensuring our existing audiences were fed into Google correctly.
Sept. 20, 2023
I wanted to share my outstanding experience with Simprosys Customer Match Lists and their exceptional support team. As a representative of MySupplementShop, we rely heavily on various tools and services to enhance our operations, and Simprosys Customer Match Lists has truly stood out. What sets Simprosys apart is their impeccable customer support. They consistently go above and beyond to ensure that no task is too challenging when it comes to helping us get the most out of their service. Here are a few key points that highlight our experience: Prompt and Responsive: Simprosys's support team is incredibly responsive. Whenever we've had questions or faced challenges, their team is quick to address our concerns, often within minutes. This level of responsiveness has greatly expedited our decision-making processes. In-Depth Assistance: What truly impresses us is their willingness to provide in-depth assistance. Whether it's setting up complex customer match lists or troubleshooting issues, Simprosys's support team is always ready to guide us through every step. They take the time to ensure we fully understand the processes and strategies involved. Personalized Guidance: Simprosys's support is not one-size-fits-all. They take the time to understand our specific needs and goals, tailoring their guidance accordingly. This personalized approach has been instrumental in optimizing our use of their service. Proactive Problem Solvers: It's not just about solving problems when they arise; Simprosys's support team proactively identifies potential issues and offers proactive solutions. This foresight has saved us time and prevented potential disruptions to our operations. Dedication to Excellence: Simprosys's commitment to excellence is evident in every interaction. They are not satisfied until we are fully satisfied with the results we've achieved using their Customer Match Lists. In summary, the support we've received from Simprosys Customer Match Lists has been nothing short of exceptional. Their team's dedication and willingness to go the extra mile have made a significant difference in our ability to leverage their service effectively. We are grateful for their partnership and look forward to continuing to grow with them.
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