Custom Pricing: Wholesale B2B
Wholesale B2B, VIP + Customer Group Pricing w/ Quantity Breaks
Rating
4.4
feedback
535
chart
#3,179
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
2%
-
Less than a day
7%
-
Less than a month
40%
-
Less than a year
28%
-
More than a year
23%
Reviews Summary
The Bold Custom Pricing app has received mixed reviews from users. Positive aspects highlighted include excellent customer support, ease of use, and functionality for wholesale channels. Users appreciated the responsiveness and helpfulness of the support team, with specific mentions of team members like Chintak, Satinder, and Jade. The app was praised for its ability to provide dynamic pricing solutions and seamless wholesale experiences. However, negative feedback focused on issues with app performance, uninstallation traces left behind, and challenges with pricing adjustments and syncing. Some users also mentioned difficulties with installation and compatibility with Shopify POS. Overall, the app seems to excel in providing tailored pricing solutions but may require improvements in performance and user interface for a smoother experience.
Highlights
Review RSS Feed
All reviews
Jan. 29, 2026
The Bold Custom Pricing app is in serious need of a revamp some features don't work and whole store slows down. To ensure better performance and reliability it really should be aiming for the 'Built for Shopify' badge. We eventually uninstalled the app with the assistance of Bold's support team, but unfortunately, it still left traces of code behind on our store. A cleaner, more complete uninstall process is essential.
Jan. 28, 2026
Bold Custom Pricing has been a great way for us to provide a dynamic, functional wholesale channel for our B2B customers on Shopify without having to invest in Shopify Plus as we are still growing to a level that justifies that level of investment. It's easy to use, affordable and the support team has been great. Shout out to Chintak for helping me unlock some extra functionality and troubleshoot a few issues we were having. Highly recommend!
Nov. 28, 2025
Customer support is 10/10 - guided me not only to setup Membership but with the whole Shopify setup. Best customer support i've had in a long time!
Hi there! I'm Laurel, the Product Manager for Bold Custom Pricing. Thanks so much for the kind words about our team. It's great to hear that we could help you get your Shopify store set up exactly how you need it. We take a lot of pride in our customer support, so I’ll be sure to share this feedback with the specialists who assisted you. We’re happy to have you with us and are excited to see your business grow using our wholesale and tiered pricing tools!
Nov. 18, 2025
Great app and customer service. Been with them since 2021!
Hi! I'm Laurel, the Product Manager here at Bold. It is so awesome to see that you have been using Bold Custom Pricing since 2021! We really appreciate your loyalty over the years and are glad our customer service team has been able to support your business. Knowing that our pricing app continues to meet your needs means a lot to our entire team. Thanks for being such a long-term member of the Bold community!
Sept. 16, 2025
Il supporto ha prontamente risolto i problemi di configurazione (grazie Satinder!), il modulo funziona in modo eccellente! Altamente consigliato!
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