All reviews

Rating Breakdown

  • 5
    81% (865 ratings)
  • 4
    7% (73 ratings)
  • 3
    2% (18 ratings)
  • 2
    1% (15 ratings)
  • 1
    9% (101 ratings)
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5 / 5 Share

May 10, 2024

While I am still in the implementation stage of using this app, support has been fantastic. My site has a lot of customizations which can make adding new apps tricky, but Chintak and team have worked with me to solve every question I've had. Support is available virtually immediately and anything they need extra time with has only ever taken a day to resolve.

Using app

14 days

Total reviews

1

Average rating

5.0

Developer Reply

We're thrilled that we've been able to help you get Custom Pricing working on your store! Thanks for the kind review.

5 / 5 Share

May 9, 2024

Using app

2 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for the review!

5 / 5 Share

April 23, 2024

Excellent build quality. Service is amazing as well. We have been using Bold for some time and quantity breaks work well. Irfan's help has been amazing in helping us solve anything which occurs.

Store

Ampack

Using app

Over 3 years

Total reviews

4

Average rating

5.0

Developer Reply

We love to hear it! Reliable quality and exceptional service are what we strive for. Thanks for taking the time to submit a review.

5 / 5 Share

March 19, 2024

Highly recommend!

Using app

7 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the kind review!

5 / 5 Share

March 19, 2024

Bold Custom Pricing has done everything that our company needed and more. Customer service is superb and they are very kind and easy people to work alongside with. Businesses like this is what help small businesses like the one I work with with excel. Thanks Bold Custom Pricing for everything!

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

We're so glad Bold Custom Pricing is a great fit for your small business! Hearing how it empowers businesses like yours to excel makes our day. Thank you for choosing Bold!

5 / 5 Share

April 12, 2024

When it comes to eCommerce, finding the right tools to tailor your business precisely to your needs can be challenging. The Bold Customer Pricing Module has proven to be an invaluable asset to our operations, especially in managing pricing strategies with efficiency and customization. 1. Efficiency in Adjusting Pricing: The module excels in its ability to swiftly adjust prices. Whether it's seasonal adjustments, promotional offers, or responding to market changes, the process is incredibly smooth and does not require intensive manual oversight. This efficiency has significantly streamlined our pricing strategy, saving us both time and resources. 2. Bespoke Trade Pricing: One of the standout features of the Bold Customer Pricing Module is its robust capability to offer completely bespoke pricing. This functionality allows us to set varied pricing structures across different brands and products. Our ability to customize these aspects without limitations has enhanced our market positioning and allowed us to cater to a diverse customer base more effectively. 3. Exceptional Support: The customer support provided has been top-notch. The Bold team is responsive, knowledgeable, and extremely proactive in ensuring that any issues are resolved promptly. The level of dedication they show makes it clear that customer satisfaction is a top priority. Special Mention - Account Manager: A special thanks to our account manager, Irfan, who has been phenomenal. The dedication, expertise, and responsiveness have not only made our experience smoother but also more enjoyable. The proactive approach and readiness to solve problems have greatly contributed to our overall satisfaction with the module. In conclusion, the Bold Customer Pricing Module is a powerful tool for any eCommerce business looking to enhance its pricing strategies and operational efficiency. The combination of advanced features and exceptional support makes it a highly recommended solution for businesses aiming to tailor their pricing needs precisely.

Using app

7 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for the fantastic review! We're thrilled that Bold Customer Pricing has helped you streamline your operations and cater to your diverse customer base. Our team is always happy to hear how much our support contributes to your success.

5 / 5 Share

March 14, 2024

Thank you, Bold and Aman Chahal, for your unwavering dedication and for bringing my vision to life with such finesse. Your contributions have undoubtedly elevated my online presence, and I am excited about the opportunities that lie ahead with such a polished website. Your commitment to excellence is commendable, and it has been an absolute pleasure working with you. I am genuinely grateful for your hard work, expertise, and the exceptional service you have provided throughout this process.

Store

PetHubb

Using app

15 days

Total reviews

3

Average rating

5.0

Developer Reply

We're thrilled to hear that you're satisfied with the app and service from Aman. Your appreciation means a lot to us, and we're here to support you every step of the way!

5 / 5 Share

March 13, 2024

Very quick to respond and very kind. Thank you, Chandan, for your help!

Using app

Almost 6 years

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your kind words! We're so glad Chandan was able to assist you.

5 / 5 Share

Feb. 27, 2024

We use this app for Quantity discounts to support wedding and event customers. The app works great and pays for itself with the increase in sales. The savings provided to our customer is a game changer. Customer service is excellent and fast.

Using app

Over 2 years

Total reviews

5

Average rating

5.0

Developer Reply

Thanks for taking the time to write in with your wonderful review. We're so glad to hear that Custom Pricing is helping you grow your business!

5 / 5 Share

Feb. 11, 2024

This review is more about the impeccable customer service from the Bold team than the app itself, although the app functions brilliantly! The support team are so responsive, I get replies to queries within a few hours and any issues (which are rare but can happen of course) are always resolved in a timely manner. Further to that, in these recent weeks I've had two instances where I needed urgent help to rectify some problems in the checkout experience, and the team assisted with custom coding to alleviate problems our store was facing with discounts falling off when using certain payment methods. I had looked at other apps to manage this task, which all would have cost us another whole subscription, but the Bold team helped me at no extra charge to create a custom solution for our store. For that reason, this app and any app by Bold is always going to be worth the money to us for the amazing level of continued support we receive from the team. Thank you!

Using app

Over 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Thanks for the awesome review! We are glad to hear that you've been enjoying Custom Pricing and had a positive experience with our Customer Success team. Thanks for choosing Bold!

5 / 5 Share

Jan. 8, 2024

Great response and knowledgeable

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 5, 2024

Great app with a lot of customizations! Great alternative for being able to automatically tag customers based on certain parameters which makes my client's workflows much smoother. Wonderful customer service as well.

Using app

7 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your wonderful review! We are so glad to hear that Custom Pricing is working so well for your needs. We'll be sure to pass along your kind words to our support team too - it'll be sure to make their day!

5 / 5 Share

Dec. 15, 2023

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 22, 2024

We have the Bold Custom Pricing app for Wholesale installed. Bold arranged and assisted with a quick fine tune and the app was running within hours. Their responsiveness was excellent and we are pleased with the functionality of setting price levels. Thanks Bold team.

Using app

5 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for your positive review! We appreciate your support and look forward to seeing your success! Thanks for choosing Bold!

5 / 5 Share

Nov. 8, 2023

Very handy app and swift follow-up on queries!

Using app

About 1 month

Total reviews

3

Average rating

4.0

Developer Reply

Thanks so much for your kind review of Bold Custom Pricing. We are so happy to hear you find it so handy! Thanks for choosing Bold!

5 / 5 Share

Nov. 3, 2023

Excellent from start to finish. Firstly app works really well But above all this the support is incredible. Been dealing with Taylor who has helped massively to get this app integrated onto my website. The best support I’ve had from any app installed. Highly recommended.

Using app

7 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for your wonderful words about our support team. They will be thrilled to hear it! We are so glad to hear that you are happy with Custom Pricing. Reviews like yours keep us motivated to do the best we can for you! Thanks for choosing Bold!

5 / 5 Share

Oct. 20, 2023

This app was exactly what we needed to have multiple price lists for three types of customers over 6500 skus. Our site is heavily customized, so I wish there was more access to tying into the code, but it has been manageable. Every time I've reached out to customer service they have been prompt, courteous and helpful.

Using app

2 months

Total reviews

3

Average rating

5.0

Developer Reply

Thanks for leaving your awesome review and for choosing Bold!

5 / 5 Share

Oct. 11, 2023

Irfan was great. They were patient, helpful, and thorough. I am happy I reached out.

Using app

5 months

Total reviews

3

Average rating

5.0

Developer Reply

Thanks for the great review and for shouting out Irfan. Your review means a lot to us here at Bold. Thanks for choosing Bold!

5 / 5 Share

Sept. 25, 2023

This app does exactly what our company needed. We sell our products to both retail and wholesale customers and this app allows us to use the same website to handle both customers. The app is easy to use and provides all the features we need. We did have a little issue with another app causing conflicts with the Bold Custom Pricing app but Daniel and Aman in their support group were quick to respond to my support request and they got the problem fixed right away. The bottom line is that the app works great and their support team is excellent.

Using app

11 months

Total reviews

4

Average rating

5.0

Developer Reply

Wow, thank you so much for your glowing review! Words like yours truly make our day. We are so happy to hear our team was able to help you out so efficiently and Custom Pricing is working so well for you. Thanks for writing in and thanks for choosing Bold!

5 / 5 Share

Sept. 1, 2023

Bold have been such a helpful company while getting our Wholesale website set up - particularly Aman in customer service who has gone above and beyond to ensure we have a website thats fully functional for our Wholesale customers needs. Really impressed with this company.

Using app

11 days

Total reviews

2

Average rating

5.0

Developer Reply

We are thrilled to read your review! Thanks so much for taking the time to write in. We are so glad to hear of your wonderful experience with our specialist, Aman. We will be sure to pass along your kind words. Thanks for choosing Bold!