Custom Pricing: Wholesale B2B for Shopify

Custom Pricing: Wholesale B2B

Wholesale B2B, VIP + Customer Group Pricing w/ Quantity Breaks
Developer
Bold
Rating
4.4
Feedback
537
Reviews
Chart
#1,041
Shopify
Reviews over time
New reviews per month across the app's lifetime.
App ranking
Overall position in the Shopify App Store.
Reviews summary

The reviews are sharply mixed, but the dominant pattern is that customers who get the app working and receive good support are very satisfied. Many reviewers praise Bold Custom Pricing for helping them manage wholesale/B2B pricing, quantity breaks, customer-specific discounts, and other custom pricing workflows without needing Shopify Plus. They frequently describe the app as flexible, affordable, and effective for complex catalogs, and several mention that it has improved sales or made wholesale operations much smoother. A major positive theme is the support team: names like Chintak, Bhumi, Satinder, Jade, Chandan, Navdeep, Irfan, and Taylor are repeatedly praised for being responsive, patient, knowledgeable, and willing to troubleshoot or even provide custom help. On the negative side, a substantial number of reviews report serious reliability and implementation problems. Complaints include the app crashing, syncing failures, incorrect pricing, slow or broken migrations, and issues during uninstall that leave code traces behind. Some users say the app caused store downtime, cart quantity errors, checkout pricing problems, or even order-number issues. Support is also criticized in a few reviews for being slow, inconsistent, unavailable outside business hours, or unhelpful when problems persist. Overall, the reviews suggest the app can be powerful and valuable for custom pricing, but its stability and installation/migration experience appear inconsistent and can be risky for stores that need dependable performance.

Time spent using app
How long merchants keep the app installed.
Less than an hour 2%
Less than a day 6%
Less than a month 38%
Less than a year 27%
More than a year 23%
All reviews
5 / 5 Share
Oct. 2, 2026

Our price syncing broke unexpectedly and wreaked havoc on or store. We reached out to Bold support specifically Chintak, and Bhumi. Once they were involved, the site was back in good working condition quickly.

Store Using app Total reviews Average rating
BadWrap Almost 8 years 1 5.0
1 / 5 Share
Sept. 30, 2026

This app used to work wonderfully, now it's been down on our end for 2 weeks and support has been ignoring my requests for help. Looks like it's time for us to move on and uninstall.

Store Using app Total reviews Average rating
Hatch Outdoors, INC About 7 years 5 4.2
1 / 5 Share
June 3, 2026

We will be looking into other options as this app continues to crash and not work, while the "support" ignores us reaching out for assistance. This app was great until it wasn't. Why would we pay for something that hasn't been working properly for the last 3+ weeks?

Store Using app Total reviews Average rating
Elysian Brewing Company Over 2 years 1 1.0
5 / 5 Share
May 28, 2026

Bold has helped us offer better pricing to our B2B customers without a lot of hassle. When I had a Bold/browser problem, Chintak stuck with it until it was solved. Thank you.

Store Using app Total reviews Average rating
Get 2 It Sales LLC 5 months 1 5.0
5 / 5 Share
April 23, 2026

Store Using app Total reviews Average rating
M&M Merchandisers Almost 8 years 2 4.5

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