Custom Pricing: Wholesale B2B
The Bold Custom Pricing app has received a mix of positive and negative reviews from users. Positive aspects highlighted include excellent customer support, ease of use for providing dynamic pricing to B2B customers, and the ability to customize pricing strategies efficiently. Users appreciated the responsiveness and helpfulness of the support team, with specific mentions of team members like Chintak, Satinder, and Jade. On the other hand, negative feedback focused on issues such as app failures, incorrect pricing leading to financial losses, slow response times from support, and difficulties in installation and compatibility with Shopify POS. Some users also mentioned challenges with syncing data, lack of features like searching by SKU, and limitations in custom pricing setups.
We will be looking into other options as this app continues to crash and not work, while the "support" ignores us reaching out for assistance. This app was great until it wasn't. Why would we pay for something that hasn't been working properly for the last 3+ weeks?
Bold has helped us offer better pricing to our B2B customers without a lot of hassle. When I had a Bold/browser problem, Chintak stuck with it until it was solved. Thank you.
Total disaster. It fails constantly and has ended up costing us far more money due to incorrect pricing, on top of the app’s own cost. Absolutely not worth it.
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