Serpent Spirall review for Custom Pricing: Wholesale B2B

July 14, 2018

I honestly feel sorry for the bold technicians because the bold apps are so incredibly flawed that no one seems to know how to fix them. I had nothing but issues with the customer tiered pricing & wholesale app for months after installation and the issues never really got resolved...not to mention incredibly looooong response times and if it's the weekend...forget about it. Trying to trouble shoot this app was like rocket science or something and in the end I was told that the app was not compatible with either of my themes. Then why was I paying $50 a month for it for like 6 months if it wasn't compatible to begin with? That app thoroughly messed up all of the pricing in my shop, created terrible glitches in my shopping cart and suggested products and slowed my refresh rate waaaaaay down. It was seriously taking about a minute for each page to load. So I know I lost customers over this...don't really want to know how many. I will never use a bold app again! And I do not blame it's technicians. They are doing the best they can with what they have been given...bless their hearts. This was a miserable long drawn out experience and a total waste of my time and energy...long hours and days of conversing with their technicians only to in the end have to uninstall the app and clean the mess it left behind in my shop which included having to manually go in and delete all the variants on every individual product in my shop...I have about 100! It was a total nightmare and I do not recommend any bold app to anyone! Don't waste your time or your money.