Oui Marketing review for Custom Pricing: Wholesale B2B

Sept. 21, 2015

At first, we downloaded Customer Pricing hoping that it would be easy to use, and that we could easily create different customer groups. Having only 2 groups (default and retailer) we thought that it would be SUPER easy. I had to send about 5 emails a day because the system clearly did not work with our shopify - the default customers were seeing the retailer prices, even though we had followed all the steps necessary so that it did not do so. And, although it may seem like nothing, it had a HUGE impact on our credibility and sales. Although the Customer Service reps are super friendly and respond quite fast, they didn't help much. I mean, I could see that it was not working, and all I could get as a reply was "no no, don't worry every thing looks fine on our side". We are a new company launching a product, and Customer Pricing has delayed our launch by a few weeks. I definitely DO NOT recommend Customer Pricing.