Osopardo review for Custom Pricing: Wholesale B2B
Sept. 1, 2019
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Hi there! I took a look at all of your email correspondence with our customer service team. First off, I just wanted to say we are so sorry to hear that you are unsatisfied with our app! It looks like there were a lot of roadblocks and changes that needed to be made in order to get it working due to conflicts with other applications on your store, which certainly is a negative experience. It looks like we last left off on a good note after our Tier 2 support team made some changes to your code in order to allow two conflicting apps to work together. Would you mind responding to our most recent email with your phone number and a good time to call you so we can sort out any other issues you might have? I just wanted to let you know that *we have somebody who can speak with you in Spanish over the phone*, as I saw that was a barrier in earlier conversations. :-)