3DPPE review for Custom Pricing: Wholesale B2B

July 20, 2020

Bold Custom Pricing caused the variants in our dropdowns to behave abnormally. Each time you select a new variant the site becomes progressively slower, and unusable. There are errors in the console log, and the browser would crash. Bold Support first blamed other apps for the issue which caused us a lot of wasted time going back and forth. Finally, they owned the issue after providing details from other app developers. They claim they will fix the issue, but it will take multiple weeks and testing (doubtful). Shame on Bold for not being accountable, and trying to pass the buck. I also want to point out that we requested an uninstall request from Bold, but they sat on the ticket for days without helping. Everyone blames Covid-19 for their lack of support these days, and Bold is no exception. S-H-A-D-Y.