Bling King review for Custom Pricing: Wholesale B2B
Nov. 12, 2020
Where do we start, we used bold custom pricing for about 3 years, so not new to them. In the last 12 months there has been many bugs stopping a smooth operation. They have a poor quality customers service which is the most important part of any app developer. I tried calling them and speaking to them on chat, but they really are a waste of time. We are testing other custom pricing apps on shopify to find a better solution. I think this is the problem with companies like bold, they focus on making as many apps and making as much money, that they take there eyes of the most important thing, a quality product and excellent customer service, Hope this helps someone avoid problems like we have , thanks
Thank you for your feedback. We are truly sorry for the experience you've had in the past. We've always made sure our merchants are taken care of in a timely manner as each and every merchant is important. Again we really appreciate your feedback and we will continuously work on better improving our product and in providing excellent customer service.
