Rating

5.0

feedback

52

Reviews

chart

#2,824

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    46%
  • Less than a day
    25%
  • Less than a month
    23%
  • Less than a year
    6%
  • More than a year
    0%

Reviews Summary

The reviews for the TrustSync app are overwhelmingly positive, with users praising the excellent customer service provided by the team. Customers appreciate the quick responses, helpful guidance, and efficient support they receive when setting up and using the app. Many users find the app easy to use and straightforward, with features like filtering bad reviews and improving SEO through customer feedback. The app is also commended for its ability to boost social proof, increase customer trust, and enhance store credibility. However, some users express a desire for future integrations with Shopify POS and Shopify online to capture review requests from both in-store and online customers, making the app even more powerful and versatile.

Highlights

Excellent customer service and support
Ease of use and straightforward setup
Boosting social proof and credibility
Desire for integrations with Shopify POS and Shopify online
Filtering bad reviews and improving SEO

Rating Breakdown

  • 5
    98% (51 ratings)
  • 4
    2% (1 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    0% (0 ratings)

Reviews with Text

  • 92% (48)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Feb. 19, 2026

Thank you to Tracy, for taking the time to answer all of my questions. You were wonderful to deal with. I truly think TrustSync will be a fabulous addition to our Shopify store, and I’m really looking forward to seeing how it helps grow our Google reviews. I especially love that it allows us to identify customers who may need a little extra care before leaving a public review — that’s such a valuable feature for us. One feature I would absolutely love to see in the future would be integration with both Shopify POS and Shopify online. Being able to capture review requests from both our in-store and online customers would be incredible and make the app even more powerful. Thank you again for your support, I really appreciate it.

Using app

About 2 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 12, 2026

Application facile à configurer. Plan gratuit suffisament complet pour une petite structure. Service client dispo, agréable et très réactif !

Using app

About 1 month

Total reviews

6

Average rating

4.3

5 / 5 Share

Jan. 28, 2026

Rep was very good, listened to my concern.

Using app

26 minutes

Total reviews

3

Average rating

5.0

5 / 5 Share

Dec. 9, 2025

Rated five Stars I am tremendous satisfied with the support, advice and knowledge imparted to me by Jen. Thanks for assisting and grateful for the time and effort shared.

Store

My Store

Using app

16 minutes

5 / 5 Share

Dec. 8, 2025

i'm very satisfied with the app.

Using app

32 minutes

Total reviews

4

Average rating

5.0

All reviews

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