Rating

5.0

feedback

51

Reviews

chart

#2,782

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    47%
  • Less than a day
    24%
  • Less than a month
    24%
  • Less than a year
    6%
  • More than a year
    0%

Reviews Summary

The reviews for the TrustSync app are overwhelmingly positive, with users praising the excellent customer service provided by representatives like Tracy, Jen, Ashikur, and Florence. Customers appreciate the ease of use of the app, its ability to boost social proof, improve SEO, and collect more reviews. The feature that stands out the most is the app's capability to identify customers who may need extra care before leaving a public review, adding value to the user experience. Some users also express a desire for future integrations with Shopify POS and online platforms to enhance the app's functionality further. Overall, TrustSync is highly recommended for its effectiveness in helping businesses grow and improve their online presence.

Highlights

Excellent customer service
Ease of use
Boosting social proof and SEO
Identifying customers for extra care
Desire for future integrations

Rating Breakdown

  • 5
    100% (51 ratings)
  • 4
    0% (0 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    0% (0 ratings)

Reviews with Text

  • 92% (47)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Feb. 19, 2026

Thank you to Tracy, for taking the time to answer all of my questions. You were wonderful to deal with. I truly think TrustSync will be a fabulous addition to our Shopify store, and I’m really looking forward to seeing how it helps grow our Google reviews. I especially love that it allows us to identify customers who may need a little extra care before leaving a public review — that’s such a valuable feature for us. One feature I would absolutely love to see in the future would be integration with both Shopify POS and Shopify online. Being able to capture review requests from both our in-store and online customers would be incredible and make the app even more powerful. Thank you again for your support, I really appreciate it.

Using app

About 2 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 12, 2026

Application facile à configurer. Plan gratuit suffisament complet pour une petite structure. Service client dispo, agréable et très réactif !

Using app

About 1 month

Total reviews

7

Average rating

4.4

5 / 5 Share

Jan. 28, 2026

Rep was very good, listened to my concern.

Using app

26 minutes

Total reviews

4

Average rating

5.0

5 / 5 Share

Dec. 9, 2025

Rated five Stars I am tremendous satisfied with the support, advice and knowledge imparted to me by Jen. Thanks for assisting and grateful for the time and effort shared.

Store

My Store

Using app

16 minutes

5 / 5 Share

Dec. 8, 2025

i'm very satisfied with the app.

Using app

32 minutes

Total reviews

4

Average rating

5.0

All reviews

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