Rating

5.0

feedback

52

Reviews

chart

#2,384

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    46%
  • Less than a day
    23%
  • Less than a month
    23%
  • Less than a year
    6%
  • More than a year
    0%

Reviews Summary

The reviews for this Shopify app are overwhelmingly positive, with users praising the excellent customer service and support provided by the team. Many users highlighted the helpfulness and responsiveness of the customer support representatives, mentioning specific names like Jen, Ashikur, Florence, and Leo. Users also appreciated the ease of use of the app, mentioning that it was straightforward to set up and helped improve their store's credibility and customer trust. The app was commended for its ability to boost social proof, enhance SEO, and increase traffic through customer reviews. Additionally, users found the app to be a game-changer, with some mentioning that it filtered out bad reviews, improving their mental health and reducing anxiety.

Highlights

Positive customer service and support
Ease of use and credibility enhancement
Boosting social proof and SEO
Filtering bad reviews for mental health improvement
Game-changing features

Rating Breakdown

  • 5
    98% (51 ratings)
  • 4
    2% (1 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    0% (0 ratings)

Reviews with Text

  • 92% (48)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Feb. 19, 2026

Thank you to Tracy, for taking the time to answer all of my questions. You were wonderful to deal with. I truly think TrustSync will be a fabulous addition to our Shopify store, and I’m really looking forward to seeing how it helps grow our Google reviews. I especially love that it allows us to identify customers who may need a little extra care before leaving a public review — that’s such a valuable feature for us. One feature I would absolutely love to see in the future would be integration with both Shopify POS and Shopify online. Being able to capture review requests from both our in-store and online customers would be incredible and make the app even more powerful. Thank you again for your support, I really appreciate it.

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 12, 2026

Application facile à configurer. Plan gratuit suffisament complet pour une petite structure. Service client dispo, agréable et très réactif !

Using app

About 1 month

Total reviews

6

Average rating

4.3

5 / 5 Share

Jan. 28, 2026

Rep was very good, listened to my concern.

Using app

26 minutes

Total reviews

3

Average rating

5.0

5 / 5 Share

Dec. 9, 2025

Rated five Stars I am tremendous satisfied with the support, advice and knowledge imparted to me by Jen. Thanks for assisting and grateful for the time and effort shared.

Store

My Store

Using app

16 minutes

5 / 5 Share

Dec. 8, 2025

i'm very satisfied with the app.

Using app

32 minutes

Total reviews

4

Average rating

5.0

All reviews

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