Rating

5.0

feedback

50

Reviews

chart

#2,877

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    46%
  • Less than a day
    24%
  • Less than a month
    24%
  • Less than a year
    6%
  • More than a year
    0%

Reviews Summary

The TrustSync app has received overwhelmingly positive reviews from users. Customers appreciate the excellent customer service provided by the team, with mentions of helpful and responsive representatives like Tracy, Ashikur, Florence, and Amit. Users find the app easy to use and effective in boosting social proof, improving SEO, and increasing customer trust. The feature that allows identifying customers who may need extra care before leaving a public review is highlighted as valuable. Some users also express interest in future integrations with Shopify POS and online platforms to enhance the app's functionality. Overall, the TrustSync app is praised for its simplicity, convenience, and the positive impact it has on online stores.

Highlights

Excellent customer service and support
Ease of use and effectiveness in boosting social proof
Valuable features like customer identification and review reminders
Interest in future integrations with Shopify POS and online platforms
Simplicity and convenience

Rating Breakdown

  • 5
    100% (50 ratings)
  • 4
    0% (0 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    0% (0 ratings)

Reviews with Text

  • 92% (46)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Feb. 19, 2026

Thank you to Tracy, for taking the time to answer all of my questions. You were wonderful to deal with. I truly think TrustSync will be a fabulous addition to our Shopify store, and I’m really looking forward to seeing how it helps grow our Google reviews. I especially love that it allows us to identify customers who may need a little extra care before leaving a public review — that’s such a valuable feature for us. One feature I would absolutely love to see in the future would be integration with both Shopify POS and Shopify online. Being able to capture review requests from both our in-store and online customers would be incredible and make the app even more powerful. Thank you again for your support, I really appreciate it.

Using app

About 2 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 12, 2026

Application facile à configurer. Plan gratuit suffisament complet pour une petite structure. Service client dispo, agréable et très réactif !

Using app

About 1 month

Total reviews

7

Average rating

4.4

5 / 5 Share

Jan. 28, 2026

Rep was very good, listened to my concern.

Using app

26 minutes

Total reviews

4

Average rating

5.0

5 / 5 Share

Dec. 8, 2025

i'm very satisfied with the app.

Using app

32 minutes

Total reviews

4

Average rating

5.0

5 / 5 Share

Nov. 20, 2025

If you are looking for a simple, automated way to boost your social proof and get more reviews, this is the app to use. It's not just about the star rating; it genuinely helps improve our SEO and traffic from customer reviews. Their customer service has also been excellent."

Using app

12 minutes

Total reviews

5

Average rating

5.0

All reviews

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