Trustindex ‑ Google Reviews for Shopify

Trustindex ‑ Google Reviews

Collect Google, Facebook, Yelp & more reviews automatically.

Rating

4.2

feedback

34

Reviews

chart

#11,235

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    32%
  • Less than a day
    6%
  • Less than a month
    26%
  • Less than a year
    24%
  • More than a year
    0%

Reviews Summary

The reviews for the Shopify App are quite mixed, with a combination of positive and negative feedback. On the positive side, many users found the app easy to set up and install, with a simple interface that is user-friendly. It has helped businesses collect valuable reviews from customers, leading to increased credibility and trust online. Users also appreciated the customizable email templates and the intelligent negative review filter. However, there were some negative aspects highlighted in the reviews. Some users experienced bugs, such as issues with invitations not working and difficulties connecting to Facebook or Google. Additionally, there were complaints about the app not being entirely free as advertised, with some users feeling misled about the pricing and functionality. Support responsiveness was also mentioned as a concern, with some users not receiving timely assistance when facing issues.

Highlights

Mixed feedback with positive and negative aspects highlighted
Ease of setup and user-friendly interface
Valuable review collection and credibility building
Bugs and technical issues reported
Concerns about pricing and support responsiveness

Rating Breakdown

  • 5
    76% (26 ratings)
  • 4
    6% (2 ratings)
  • 3
    3% (1 ratings)
  • 2
    3% (1 ratings)
  • 1
    12% (4 ratings)
Review RSS Feed Review RSS Feed

All reviews

1 / 5 Share

April 4, 2024

very bad!!

Using app

--

Total reviews

10

Average rating

2.5

Developer Reply

Hi, Could you clarify the issue? We're here to help. Waiting for your answer! Feel free to write us, if you need any assistance, Trustindex

2 / 5 Share

March 25, 2024

Many bugs, i bought this 2024-02-07, but invites dont work and it cant connect to facebook or google. Hoping to get this fixes or get my money back. ..................................................................................

Using app

--

Total reviews

1

Average rating

2.0

Developer Reply

Hi, The auto email campaign is being developed at the moment, it’ll be ready this week. Could you send us the subscription ID of your account and the google and facebook URLs you’d like to connect? We’ll check the issue! Feel free to write us, if you need further assistance, Lídia Trustindex

5 / 5 Share

Feb. 9, 2024

So far so good! Easy setup and install process!

Using app

--

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 6, 2024

this is awesome, thanks!

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 29, 2024

Ottima nella sua semplicità. L'automatismo per l'invito alla recensione è semplice e comprensibile. Non molte opzioni ma quelle presenti bastano e avanzano.

Using app

9 minutes

Total reviews

2

Average rating

5.0

All reviews

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