Trustindex ‑ Google Reviews
Collect Google, Facebook, Yelp & more reviews automatically.
Rating
4.2
feedback
34
chart
#660
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
32%
-
Less than a day
6%
-
Less than a month
26%
-
Less than a year
24%
-
More than a year
0%
Reviews Summary
The reviews for this Shopify App are quite mixed. On the positive side, many users found the setup process to be easy and straightforward, with some praising the app for its simplicity and effectiveness in collecting reviews. Users appreciated the customizable settings and user-friendly interface. Additionally, the app was reported to have a good email open rate from customers, helping businesses gather valuable reviews. However, there were some negative aspects highlighted in the reviews. Some users experienced bugs and issues with functionalities like connecting to Facebook or Google. There were complaints about lack of response from tech support, misleading advertising about the app being free, and difficulties in finding certain features like automatic review collection on other platforms.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
April 4, 2024
very bad!!
Hi, Could you clarify the issue? We're here to help. Waiting for your answer! Feel free to write us, if you need any assistance, Trustindex
March 25, 2024
Many bugs, i bought this 2024-02-07, but invites dont work and it cant connect to facebook or google. Hoping to get this fixes or get my money back. ..................................................................................
Hi, The auto email campaign is being developed at the moment, it’ll be ready this week. Could you send us the subscription ID of your account and the google and facebook URLs you’d like to connect? We’ll check the issue! Feel free to write us, if you need further assistance, Lídia Trustindex
Jan. 29, 2024
Ottima nella sua semplicità. L'automatismo per l'invito alla recensione è semplice e comprensibile. Non molte opzioni ma quelle presenti bastano e avanzano.
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