Trustindex ‑ Google Reviews
Collect Google, Facebook, Yelp & more reviews automatically.
Rating
4.2
feedback
34
chart
#702
Reviews Over Time
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Reviews Summary
The reviews for this Shopify App are mixed, with a combination of positive and negative feedback. On the positive side, many users found the setup process to be easy and straightforward, with some praising the app for its simplicity and effectiveness in collecting reviews. Users appreciated the user-friendly interface and customizable settings that cater to different types of businesses. Additionally, the app's email template and intelligent negative review filter were highlighted as valuable features. However, there were also negative aspects mentioned in the reviews. Some users reported bugs and issues with functionality, such as difficulties in connecting to social media platforms like Facebook and Google. Others expressed frustration with the lack of response from tech support and mentioned concerns about the app not working as expected or being misleading in terms of pricing and features.
Highlights
Rating Breakdown
All reviews
April 4, 2024
very bad!!
Hi, Could you clarify the issue? We're here to help. Waiting for your answer! Feel free to write us, if you need any assistance, Trustindex
March 25, 2024
Many bugs, i bought this 2024-02-07, but invites dont work and it cant connect to facebook or google. Hoping to get this fixes or get my money back. ..................................................................................
Hi, The auto email campaign is being developed at the moment, it’ll be ready this week. Could you send us the subscription ID of your account and the google and facebook URLs you’d like to connect? We’ll check the issue! Feel free to write us, if you need further assistance, Lídia Trustindex
Jan. 29, 2024
Ottima nella sua semplicità. L'automatismo per l'invito alla recensione è semplice e comprensibile. Non molte opzioni ma quelle presenti bastano e avanzano.
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