Trustindex ‑ Google Reviews for Shopify

Trustindex ‑ Google Reviews

Collect Google, Facebook, Yelp & more reviews automatically.

Rating

4.1

feedback

34

Reviews

chart

#616

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    32%
  • Less than a day
    3%
  • Less than a month
    24%
  • Less than a year
    29%
  • More than a year
    9%

Reviews Summary

The reviews for this Shopify App are mixed, with both positive and negative feedback. Positive aspects include easy setup, simple interface, and customizable settings that cater to different types of businesses. Users appreciate the app's effectiveness in collecting reviews and its user-friendly nature. However, negative feedback revolves around issues such as review emails not being sent, bugs in the app, lack of support, and unmet expectations regarding features like automatic review collection on platforms like Facebook and Google. Some users also expressed concerns about hidden costs and difficulties in contacting tech support.

Highlights

Easy setup and user-friendly interface
Issues with review emails and bugs
Lack of support and unmet expectations on features
Hidden costs and difficulties in contacting tech support
Effectiveness in collecting reviews and customizable settings

Rating Breakdown

  • 5
    76% (26 ratings)
  • 4
    6% (2 ratings)
  • 3
    3% (1 ratings)
  • 2
    6% (2 ratings)
  • 1
    9% (3 ratings)
Review RSS Feed Review RSS Feed

All reviews

2 / 5 Share

Dec. 31, 2024

No review emails are sending from our store since we installed the app. We have subscribed their starter plan too. No support over email.

Using app

--

Total reviews

33

Average rating

4.8

2 / 5 Share

March 25, 2024

Many bugs, i bought this 2024-02-07, but invites dont work and it cant connect to facebook or google. Hoping to get this fixes or get my money back. ..................................................................................

Using app

About 1 month

Total reviews

2

Average rating

3.5

Developer Reply

Hi, The auto email campaign is being developed at the moment, it’ll be ready this week. Could you send us the subscription ID of your account and the google and facebook URLs you’d like to connect? We’ll check the issue! Feel free to write us, if you need further assistance, Lídia Trustindex

5 / 5 Share

Feb. 9, 2024

So far so good! Easy setup and install process!

Using app

4 minutes

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 6, 2024

this is awesome, thanks!

Using app

11 minutes

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 29, 2024

Ottima nella sua semplicità. L'automatismo per l'invito alla recensione è semplice e comprensibile. Non molte opzioni ma quelle presenti bastano e avanzano.

Using app

9 minutes

Total reviews

2

Average rating

5.0

All reviews

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