
Trustindex ‑ Google Reviews
Collect Google, Facebook, Yelp & more reviews automatically.
Rating
4.1
feedback
34
chart
#616
Reviews Over Time
App Ranking
Time spent using app
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Less than an hour
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Reviews Summary
The reviews for this Shopify App are mixed, with both positive and negative feedback. Positive aspects include easy setup, simple interface, and customizable settings that cater to different types of businesses. Users appreciate the app's effectiveness in collecting reviews and its user-friendly nature. However, negative feedback revolves around issues such as review emails not being sent, bugs in the app, lack of support, and unmet expectations regarding features like automatic review collection on platforms like Facebook and Google. Some users also expressed concerns about hidden costs and difficulties in contacting tech support.
Highlights
Rating Breakdown
All reviews
Dec. 31, 2024
No review emails are sending from our store since we installed the app. We have subscribed their starter plan too. No support over email.
March 25, 2024
Many bugs, i bought this 2024-02-07, but invites dont work and it cant connect to facebook or google. Hoping to get this fixes or get my money back. ..................................................................................
Hi, The auto email campaign is being developed at the moment, it’ll be ready this week. Could you send us the subscription ID of your account and the google and facebook URLs you’d like to connect? We’ll check the issue! Feel free to write us, if you need further assistance, Lídia Trustindex
Jan. 29, 2024
Ottima nella sua semplicità. L'automatismo per l'invito alla recensione è semplice e comprensibile. Non molte opzioni ma quelle presenti bastano e avanzano.
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