All reviews

Rating Breakdown

  • 5
    79% (26 ratings)
  • 4
    6% (2 ratings)
  • 3
    3% (1 ratings)
  • 2
    3% (1 ratings)
  • 1
    9% (3 ratings)
Review RSS Feed Review RSS Feed

2 / 5 Share

March 25, 2024

Many bugs, i bought this 2024-02-07, but invites dont work and it cant connect to facebook or google. Hoping to get this fixes or get my money back. ..................................................................................

Using app

About 1 month

Total reviews

1

Average rating

2.0

Developer Reply

Hi, The auto email campaign is being developed at the moment, it’ll be ready this week. Could you send us the subscription ID of your account and the google and facebook URLs you’d like to connect? We’ll check the issue! Feel free to write us, if you need further assistance, Lídia Trustindex

5 / 5 Share

Feb. 9, 2024

So far so good! Easy setup and install process!

Using app

4 minutes

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 6, 2024

this is awesome, thanks!

Using app

11 minutes

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 29, 2024

Ottima nella sua semplicità. L'automatismo per l'invito alla recensione è semplice e comprensibile. Non molte opzioni ma quelle presenti bastano e avanzano.

Using app

9 minutes

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 4, 2023

Zainstalowałem, zobaczymy co dalej.

Using app

12 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Thank you! Feel free to write us, if you need any assistance, Trustindex

5 / 5 Share

Nov. 25, 2023

Funktioniert einwandfrei, bin zufrieden, www.akifrana.com

Using app

3 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you! Feel free to write us, if you need any assistance, Trustindex

5 / 5 Share

Nov. 7, 2023

Using app

4 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Thank you! Feel free to write us, if you need any assistance, Trustindex

4 / 5 Share

Oct. 8, 2023

I've been using the Trustindex ‑ Google Reviews app for my Shopify website, www.patoys.in, to collect reviews for my Google Business profile, and it has some definite positives, but there are a couple of areas where it falls short. On the positive side, the installation process is indeed super easy. I had it up and running without any trouble, which is a big plus for someone like me who's not very tech-savvy. Navigating the app online has been a breeze, and it's user-friendly. I also appreciate that the app has led to a good email open rate from my customers. It's helped me gather valuable reviews, which is essential for building trust and credibility online. However, there's one significant drawback I've noticed, and it's something the app developer mentioned too. While the app is primarily designed for Google Reviews, it promises to collect reviews automatically on Facebook and Yelp. Unfortunately, I haven't been able to find the settings for this feature. It's disappointing that this functionality is not as seamless as I had hoped for. In conclusion, Trustindex is a great app for collecting Google Reviews with its easy installation and user-friendly interface. It has positively impacted my online reputation. However, the promised automatic review collection on Facebook and Yelp seems to be lacking or unclear in its implementation. If these additional features are important to you, it might be worth considering other options.

Store

PATOYS

Using app

3 months

Total reviews

20

Average rating

3.5

Developer Reply

Hi, Thanks for your feedback! The Facebook and Yelp links can be connected as well on the page where you added Google. You'll see an add URL under the first connection, where you can select "custom" and add your other URLs. Feel free to write us, if you need further assistance, Trustindex Team

5 / 5 Share

Sept. 29, 2023

Using app

15 days

Total reviews

4

Average rating

4.8

Developer Reply

Thank you! Feel free to write us, if you need any assistance, Trustindex

5 / 5 Share

Sept. 19, 2023

very easy setup thank you

Using app

20 minutes

Total reviews

9

Average rating

5.0

Developer Reply

Thank you! Feel free to write us, if you need any assistance, Trustindex

5 / 5 Share

Sept. 8, 2023

so far so good

Using app

About 1 month

Total reviews

2

Average rating

5.0

Developer Reply

Thank you! Feel free to write us, if you need any assistance, Trustindex

1 / 5 Share

Sept. 3, 2023

That's not free as advertised-they don't allow to test even speed of website after installing their app and ask for money on a second day again and again...I've emailed them with a request to test speed more, then they turned off all the widgets and asked for payment. But I managed to test the speed and performance on 5 places - everywhere my site slowed down dramatically due to their scripts... Deleted as scammers. Uri, PonomaSteel.com

Store

Ponoma

Using app

7 days

Total reviews

15

Average rating

2.9

Developer Reply

Hi, This app is for collecting reviews on Shopify. You're referring to our website, where displaying reviews in widgets is available as well. On our website the widgets update and display reviews automatically with a paid subscrition. These are 2 separate services. This app is completely free to use. Feel free to write us, if you need further assistance, Trustindex

5 / 5 Share

Sept. 1, 2023

Using app

30 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you! Feel free to write us, if you need any assistance, Trustindex

5 / 5 Share

Aug. 25, 2023

muy buena aplicación,cumplecon lo que menciona. Puedo recibir calificaciones de mis clientes directo en Google maps

Using app

8 months

Total reviews

1

Average rating

5.0

Developer Reply

Gracias! No dude en escribirnos, si necesita ayuda, Trustindex

1 / 5 Share

Aug. 3, 2023

I tried this app and had problems with receiving the emails. Contacted tech support (the only way is via email). I did not receive any response. After waiting 2 days I uninstalled app.

Using app

2 days

Total reviews

3

Average rating

3.0

Developer Reply

Hi Sheepscot River Pottery, We apologize for the inconvenience! The issue is solved now! Feel free to write us, if you need any assistance, Trustindex

5 / 5 Share

June 14, 2023

Setup was easy, simple interface and customisable settings that makes it effectively suit any sort of business.

Using app

About 2 months

Total reviews

5

Average rating

4.6

Developer Reply

Thank you! Feel free to write us, if you need any assistance, Trustindex

5 / 5 Share

May 21, 2023

It’s great this app is great for Shopify user, super easy to learn. Easy to navigate online with good open rate from customers

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you! Feel free to write us, if you need any assistance, Trustindex

5 / 5 Share

April 7, 2023

amazing app. made our work so simple and the process is really great. ..................................

Using app

4 minutes

Total reviews

3

Average rating

5.0

Developer Reply

Thank you! Feel free to write us, if you need any assistance, Trustindex

5 / 5 Share

April 6, 2023

Excellente application ! Fait très bien le job et j'ai commencé à avoir plusieurs retours positifs de client grâce à elle. Peut encore se développer sur la personnalisation des mails d'envoi qui reste à date limitée même si l'essentiel est là et l'esthétisme est OK.

Using app

About 1 month

Total reviews

16

Average rating

4.8

Developer Reply

Hi, What functions would you need for the email content? Feel free to write us, if you need any assistance, Trustindex

5 / 5 Share

April 4, 2023

Harika bir uygulama. teşekkür ederiz. yeni kullanmaya başladım. gelecekte düşüncelerimi daha iyi yazabilirim.

Using app

15 minutes

Total reviews

3

Average rating

5.0

Developer Reply

Thank you! Feel free to write us, if you need any assistance, Trustindex