Richpanel: AI Customer Service for Shopify

Richpanel: AI Customer Service

Richpanel: A.I. Powered Customer Service for Shopify Stores

Rating

4.8

feedback

139

Reviews

chart

#2,721

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    2%
  • Less than a month
    19%
  • Less than a year
    60%
  • More than a year
    18%

Reviews Summary

The reviews for the Richpanel Shopify App are overwhelmingly positive, with users praising the amazing support provided by the team. Customers appreciate the ease of setup and the AI features that save time. The platform is described as a game-changer for customer service, with a clean interface and efficient organization. Users also highlight the cost-effectiveness and reliability of Richpanel compared to other options. The support team is highly responsive and dedicated to improving the program.

Highlights

Positive feedback on amazing support and ease of setup
Efficiency and organization in customer service
Cost-effectiveness and reliability
Responsive and dedicated support team
Comparison to other options like Gorgias

Rating Breakdown

  • 5
    96% (134 ratings)
  • 4
    1% (2 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    1% (2 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

June 26, 2024

Using app

9 months

Total reviews

3

Average rating

5.0

5 / 5 Share

May 22, 2024

Using app

About 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

May 18, 2024

Amazing team and amazing support. Easy to set up but had an issue with getting my emails to show. The team stayed with me and had a call to sort the issue. Above and beyond a a great platform to deal with ALL you communication channels in one place.

Using app

7 days

Total reviews

12

Average rating

3.8

5 / 5 Share

May 8, 2024

We've only been using Richpanel for a few weeks, but I can already say it was worth migrating. Our team loves the AI features and it saves us a lot of time! Promps to Deepan who helped us set it up!

Using app

15 days

Total reviews

3

Average rating

5.0

5 / 5 Share

April 22, 2024

Rich Panel is a game changer for our customer service! The interface is super clean and organized. This saves us so much time and cannot recommend it enough. Plus the support is incredible!

Using app

14 days

Total reviews

5

Average rating

5.0

All reviews

Sign up to receive AppNavigator updates

Find out when we add keyword-monitoring, review RSS feeds and more