Richpanel: AI Customer Support
Richpanel: CX Platform & AI Employees powering 2,000+ brands
Rating
4.8
feedback
158
chart
#2,095
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
0%
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Less than a day
2%
-
Less than a month
17%
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Less than a year
62%
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More than a year
18%
Reviews Summary
The reviews for the Shopify App are overwhelmingly positive, highlighting the affordability, excellent customer service, helpful AI features, and seamless integration with other platforms. Users appreciate the quick response times from the support team and the ease of use of the app. However, there are a few negative reviews mentioning issues with pricing discrepancies and some limitations in the AI functionality. Overall, Richpanel is praised for being a game-changer in customer service management, offering a user-friendly interface, efficient ticket handling, and reliable support.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
March 25, 2025
Super responsive and helpful! Walks us through process and makes sure we understand. Harsh is the best!
Feb. 26, 2025
Stellar software for the price, does nearly everything that something like Gorgias does, at literally 25% the cost, crazy. Great Job team. Moved our entire CX stack to Richpanel + Aircall, working great for unified sales/service analytics.
Feb. 23, 2025
Great platform and excellent automations. Recommended for scaling businesses.
Feb. 12, 2025
Always helpful. The social media moderator (AI) is dope. It gets the job done very well as long as you use the correct prompts. Richpanel is the way to go!
Feb. 12, 2025
Great app. Their Manoj, their support agent even take time to have a call with me to explain to me the automation. Thanks a lot.
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