Richpanel: AI Customer Support
Richpanel: CX Platform & AI Employees powering 2,000+ brands
Rating
4.7
feedback
124
chart
#1,864
All reviews
Review RSS Feed
May 23, 2025
A very poor onboarding, oh wait what onboarding , they just leave you there alone trying to figure out things, a lot of bugs, and customer service is horrible, been waiting all day to be able to speak to someone to address my issues. a very bad app overoall to be avoided at all costs.
Jan. 4, 2024
Absolute worst app I've ever used. Does NOT work. Was stuck in the setup phase and it would never load past + I was charged $129 for this useless app and cannot log in to get any sort of customer service.
Sorry about that. The charge was automatic from Shopify after your 14-day trial ended. We refunded the amount when you informed us that the app didn't work for you. Please do consider us in the future. We're happy to help you set things up.