Richpanel: AI Customer Support

The reviews for the Shopify App are overwhelmingly positive, highlighting user-friendliness, time-saving features, unmatched support, and efficient automation capabilities. Users appreciate the platform for its ease of use, AI capabilities, and the improvement it brings to customer service operations. The support team is praised for being responsive, knowledgeable, and helpful in onboarding and troubleshooting. However, there are a few negative reviews mentioning issues with pricing, lack of certain features like SMS ability, and difficulties in onboarding and customer service.