Rating

5.0

feedback

59

Reviews

chart

#1,339

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    3%
  • Less than a day
    5%
  • Less than a month
    51%
  • Less than a year
    24%
  • More than a year
    15%

Reviews Summary

The Shopify App has received overwhelmingly positive reviews from users, with many praising its ease of use, helpful customer support, and the ability to efficiently tag and segment customers based on various criteria. Users appreciate the app's functionality in automating tagging processes, saving time, and improving customer segmentation for targeted marketing campaigns. The customer service team is highlighted for being responsive, knowledgeable, and proactive in assisting users with any issues or customization needs. However, some users mentioned concerns about the cost of backdating operations, suggesting a higher-priced plan for unlimited backdating jobs.

Highlights

Ease of use and efficiency in tagging and segmenting customers
Helpful and responsive customer support
Automation of tagging processes and time-saving features
Cost considerations for backdating operations
Customization options and potential for higher-priced plans

Rating Breakdown

  • 5
    98% (58 ratings)
  • 4
    2% (1 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    0% (0 ratings)

Reviews with Text

  • 98% (58)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Feb. 19, 2026

Great app, great support - the team logged in and made sure everything was setup and even helped us troubleshoot an issue we hadn't setup correctly.

Store

Kure NZ

Using app

--

Total reviews

4

Average rating

5.0

5 / 5 Share

Sept. 12, 2025

社員割などが可能です。特定のURLからのタグ付けができると尚よかったですが、今回はメールアドレスによる登録時のタグ付けがうまくいきましたので★5です:) ワークフロートリガーの文言がちょっと分かりにくかったかな・・・。「新しい顧客が生まれる」にすると新規登録時にタグ付けされます。

Using app

2 days

Total reviews

6

Average rating

4.2

5 / 5 Share

Sept. 3, 2025

Great customer service. Quick, friendly, got it done.

Using app

6 days

Total reviews

7

Average rating

4.9

5 / 5 Share

June 12, 2025

We needed some help, and their customer service through the chat was amazing! I just wish they offered a few additional features, and I hope they can implement them in the future. Overall, with what they currently offer, they are able to provide help when needed.

Using app

Over 6 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 24, 2024

Adna was of great help

Using app

34 minutes

Total reviews

4

Average rating

5.0

All reviews

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