SC Customer Tagging
Seamlessly segment your customers with auto tags.
Rating
5.0
feedback
73
chart
#1,956
All reviews
Rating Breakdown
Review RSS Feed
Nov. 27, 2023
Easy to use interface, and lightning-fast support!
Thanks for your fantastic review and 5-star rating! We're thrilled to hear that you appreciate the ease of use and our speedy support. These are things we continually strive for at Shop Circle. Your positive feedback motivates us to maintain our efforts and continue to provide excellent service. If you ever have any further insights or suggestions, we'd love to hear from you. Thank you, The Shop Circle Team
Oct. 24, 2023
Very helpful app and quick responsive support.
Hi there, We're overjoyed to hear you found our app to be useful and our support team accommodating. Your kind words made our day! Feedback like yours sparks joy, and helps us continue to provide the quality app and fast response times we strive for. We're here any time if you need any further assistance. Thank you for taking the time to rate us and for your wonderful review. Best regards, The Shop Circle Team
Jan. 2, 2023
Extremely robust and useful app. Saved us tons of time. And an excellent customer support team which has been HUGE!
Wow, thank you so much for your valuable feedback! We appreciate you finding our support team and our app so useful for your Shopify store and we are more than happy to help you 24/7 🤩. All the best, Customer Success Team I Shop Circle
Dec. 14, 2022
Hit right to the point! The app help me manage group of customer in many flexible ways. Also the customer support team is good and very nice, too.
What a nice review! It's awesome to hear that you found our product useful and your kind words about our customer support team. We appreciate the time you took to share your experience and we are always happy to help you 24/7 with anything you may need :) All the best, Customer Success Team I Shop Circle
Nov. 10, 2022
The app works as advertised, quick and easy and the support staff is responsive and very helpful. Backdating is quite expensive and no room for errors whatsoever.
You made our day! Thank you so much for taking the time to leave us this amazing review. Our support team is always happy to help you 24/7 with anything you may need. All the best, Customer Success Team I Shop Circle
Nov. 1, 2022
I contacted customer service and got an extremely fast response. My issue was quickly resolved. This app works great for automatically adding a tag when criteria is met such as when an order is created and contains a certain product. The app also works great for automatically removing a tag on a specified time schedule that I designate.
Hi there, We truly appreciate your fantastic review! Fast and efficient support is a top priority for us at Shop Circle, so it's great to hear that our team was able to promptly assist you. We're thrilled that you're finding our automatic tagging and removal feature helpful for your needs. We designed it with your convenience in mind and we're glad to hear it’s hitting the mark. Thank you again for the 5-star rating. Your support and feedback are of great importance to us, and it will guide us as we continue to improve our offerings. We'll do our best to keep up the good work! Yours, The Shop Circle Team
Aug. 22, 2022
This app is one of the best Ihave ever used, Jason was so hands on and made sure I understoood everything before the call ended.
Hi there 😊, we appreciate you taking the time to write this review! It's awesome to hear that you found our app very useful and that our amazing Jason hit the mark for you. It means a lot to us!! All the best, Customer Success Team | Shop Circle
Nov. 15, 2022
Simple and intuitive. Their customer support team was extremely knowledgeable about the app. We did have a bit of an issue with the way it was working at first - shout out to Jason for taking the time to review our issue with his dev team and help us resolve! His help was much appreciated.
Thank you for your amazing 5-star review! We're so glad to hear you had an excellent experience getting started with our app and that our support team assisted you properly. Please reach out if you need further support :) Have a lovely day, Customer Success Team | Shop Circle
May 12, 2022
This app is super easy to use. Their customer support team is very helpful and speedy in their responses.
We appreciate you taking the time to write this review. It was our pleasure to serve you, and your kind words motivate us to keep giving our best...Happy to help 24/7! Cheers
Nov. 15, 2021
I used this app in tandem with Locksmith to allow prize-draw winners access to a specific product, as well as prevent them from placing additional orders of that product. It worked flawlessly and I'll definitely be finding new ways to use the app to improve other processes.
Thanks for the great review Ben! Glad to hear that the launch went well and that Customer Tagger was able to link in well with Locksmith.
Oct. 5, 2021
Going into a new product launch, I needed a way to bulk tag thousands of orders, so I could offer a loyalty discount to existing users of my various software products. This app allowed me to handle that in a few clicks, at the last minute, going into a launch. Not only that, it did so with 100% accuracy and was very fast considering how many records had to be processed. Seriously, I don't know what I would have done without this app!
Thanks for taking the time to leave us this great review! We're really pleased to hear that our backdating facility has helped you to segment your Customers ahead of your product launch. Good luck with the launch!
Oct. 4, 2021
This app very simply fills a major gap in Shopify's functionality. It's SO easy to use and support is super responsive and helpful. Thanks to Stu for helping us to get up and running. Highly recommend!
Hi Lisa, thanks for the kind review. Great to hear you've found the app easy to use and tag orders based on POS location. All the best!
Sept. 13, 2021
Amazing app that saved me many hours of work segmenting thousands of customers into about 15 categories. An absolute lifesaver.
Thanks for the super review! We're very pleased to hear the app has been such a help in segmenting your customers. All the best!
Aug. 18, 2021
Wonderful support team! They are fast with responses and super helpful in getting the job done right the first time. I highly recommend the app and company. It has helped me narrow down my customer base into vendors so I can send email marketing to the correct people every time.
Hi Anthony, thanks for the super review! We were happy to help you set up Customer tagger for vendor related Customer tags. All the best!
Aug. 12, 2021
An essential app for customer segmentation! Customer support was helpful in migrating our data to an expansion store as well.
Hi Ryan, thanks for the great review. We were happy to help you get Customer Tagger working and tagging customers in both of yours stores. All the best!
July 23, 2021
This app is really versatile and helps us come up with creative workflows to segment our customers. Team is also very responsive and wonderfully helpful, clearly trying to improve the app functionality all the time.
Thanks for the great review Alex! It was really good to chat with you and we're happy to have helped you with your customer tagging set-up. Hopefully you'll be able to create the customer segments you need using the appropriate tags.
July 15, 2021
Best app & customer support ever. Steve and his team are very fast, helpful and open minded regarding new ideas. They even build a new trigger "when orders are paid" for us. This is very helpful when it comes to separate customers who paid by bank transfer. 5 stars!!
Thanks for the great review Christian! Really glad we were able to help you with your Customer Tagging workflow by adding in the new workflow trigger. We'll let you know when those other tagging features are available so that you can identify when tags exist and when tags don't exist on the order in the same workflow.
July 12, 2021
Great App! Very helpful when you need to segment customers in ways Shopify or your CRM cannot easily do.
Thanks for the great review Jessica! Glad to hear that the app is helping you with your marketing.
July 6, 2021
This is a fantastic app with extensive tagging functionalities that are extremely useful for a whole host of things. We utilize the backdating function which allows us to tag previous customers and form highly customized segments. I would strongly recommend this app for anyone looking for a full-featured tagging app - it is fantastic! Some feedback to the developer is I wish there was a higher-priced monthly plan that included an unlimited number of backdating jobs. It starts to become very costly when you are a high-volume store.
Hey Bryan, thanks for this super review. We're pleased to hear how useful the backdating functionality is proving to be for you. Thanks also for your feedback on pricing, this will definitely be taken into consideration.