All reviews

Rating Breakdown

  • 5
    97% (72 ratings)
  • 4
    3% (2 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    0% (0 ratings)
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5 / 5 Share

July 6, 2021

This is a fantastic app with extensive tagging functionalities that are extremely useful for a whole host of things. We utilize the backdating function which allows us to tag previous customers and form highly customized segments. I would strongly recommend this app for anyone looking for a full-featured tagging app - it is fantastic! Some feedback to the developer is I wish there was a higher-priced monthly plan that included an unlimited number of backdating jobs. It starts to become very costly when you are a high-volume store.

Store

PetMax

Using app

Over 1 year

Total reviews

17

Average rating

4.8

Developer Reply

Hey Bryan, thanks for this super review. We're pleased to hear how useful the backdating functionality is proving to be for you. Thanks also for your feedback on pricing, this will definitely be taken into consideration.

5 / 5 Share

June 14, 2021

By far the best tagger app. The ability to go in the past is invaluable. We used it to tag past orders to send out a mailing and things worked perfectly. Definitely a recommend for me.

Using app

About 1 month

Total reviews

18

Average rating

4.0

Developer Reply

Thanks for the great review! We're happy to hear the app has been helping. We love your music apps too. I caught the release video for MKSensation Xtreme 2.0 today. Looks and sounds great! Good luck with the release.

5 / 5 Share

June 8, 2021

​Great app! Great customer support! Very easy to use. This app helps us tagging new customers and handle a subscription system. Highly recommended :)

Using app

Over 4 years

Total reviews

4

Average rating

4.8

Developer Reply

Thanks for the great review Arpa, glad we were able to advise on your workflow set-up.

5 / 5 Share

June 2, 2021

Great support staff! Tagging and filtering customers and orders have made reporting much easier! Been using for about a year now and it has worked great!

Using app

About 2 years

Total reviews

6

Average rating

5.0

Developer Reply

Hi Dottie, thanks for the review. Great to hear how Customer Tagger has been helping you

5 / 5 Share

May 27, 2021

Had good support, and appears to be working as it should, having just launched the new tag yesterday. Would recommend

Using app

Almost 3 years

Total reviews

5

Average rating

5.0

Developer Reply

Thanks for the great review Kezia, glad we were able to help advise on a tagging strategy for new customers on your subscription service.

5 / 5 Share

March 22, 2021

THANK YOU!! I was using another tagging app and couldn't get the tags to work the way I needed. It just caused so much frustration. I deleted them and added you guys. Within minutes I was up and running with my tags. Verified and it's all working for now. This went faster than I ever could with the other app. I can see why you have all 5 star reviews.

Using app

About 3 years

Total reviews

2

Average rating

5.0

Developer Reply

Thanks for the great review, it is most appreciated! Glad to hear you were up and running in no time at all!

5 / 5 Share

March 21, 2021

Great app! I utilize tagging customers for my welcome flow in email marketing. I'm excited to dig in some more and see what else it can help me to do!

Using app

9 days

Total reviews

7

Average rating

5.0

Developer Reply

Thanks for your great review Heather! Glad the app is helping you to segment your customers.

5 / 5 Share

March 18, 2021

It functions perfectly. I am using Seguno to send targeted Emails so I definitely recommend the combo.

Using app

Over 2 years

Total reviews

10

Average rating

4.9

Developer Reply

Thank you for your kind review! I'm glad it's helping you to segment your customers!

5 / 5 Share

Feb. 23, 2021

Quick and responsive customer support for a great app that works as promised! Can definitely recommend

Using app

6 months

Total reviews

7

Average rating

3.6

Developer Reply

Thanks for the great review Arturs, glad to hear that you're making good use of the app.

5 / 5 Share

Feb. 10, 2021

Super powerful customer tagging tool and the best customer support I've experienced of any tool on the Shopify store. We use this app to segment our customers into different stages of the buying journey so that we can then reach out with relevant and personalized offers based on their purchasing history. After downloading multiple tagging apps for customer tagging, I'm 100% certain this is the best tool in the app store for tagging customers. It's been really exciting because they really understand the use case I'm building for—understanding where every user is in the customer lifecycle so we can guide them to making their first or next purchase. Support has been very knowledgable and responsive, even updating the app based on requests I've made. Thank you for creating this app, it's growing our business in such a meaningful way!

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for taking the time to write such a lovely review Zahir! It's good to know that we've been able to help facilitate your customer lifecycle marketing. We have one more feature in the pipeline for you, so hopefully, that will be the cherry on the cake.

5 / 5 Share

Jan. 14, 2021

This app works exactly as described, was easy to set up and the support has been extremely responsive (I had questions about some possible customizations). Thanks for making this app such a smooth experience!

Using app

8 days

Total reviews

7

Average rating

3.6

Developer Reply

Thanks for your review! Great to hear Customer Tagger is helping you with your customer segmentation :)

5 / 5 Share

Jan. 7, 2021

Setting up ways to tag orders and customer is so easy with this program. I thought I would need help setting it up, but I ran one test, and it was perfect. I tagged all my previous orders and customers. I am an incredibly happy customer.

Using app

About 2 years

Total reviews

3

Average rating

5.0

Developer Reply

Thanks for the great review Debbie! Very happy to hear the app was easy to set-up!

5 / 5 Share

Dec. 10, 2020

Really good app and support team. I will keep using this app for a long time. I hope they will adding in more complex conditions to tag customers.

Using app

9 months

Total reviews

9

Average rating

5.0

Developer Reply

Thanks for the great review Faisal! Glad we were able to tweak the app to meet your needs. We are continually adding new features to the rule builder to handle more complex merchant workflows.

5 / 5 Share

Nov. 23, 2020

Brilliant app.. great people behind the scene that provides the support you need. You should give it a go.

Using app

17 days

Total reviews

7

Average rating

5.0

Developer Reply

Thanks for the great review Simon, glad we were able to help you with your fulfillment and customer segmentation needs.

5 / 5 Share

Oct. 20, 2020

Perfect. Very easy to set up. Just what I was looking for. Works great and fair pricing. Highly recommended.

Using app

5 months

Total reviews

2

Average rating

5.0

Developer Reply

Thanks for the great review! We're glad you're able to tag your VIP Customers effectively with Customer Tagger.

5 / 5 Share

Oct. 12, 2020

These guys are awesome! I have never used any Customer Tagger that worked so well as this. I was using another app for years but they went silent and no longer helped when we needed it. Also, this app does the tagging in REAL TIME. Meaning an order comes and it tags the customer Immediately. You don't have to wait days while the tagging system does huge batches which slowed our company down. This app was a godsend. They helped me make a new option as well when I asked for it. A++++++

Using app

7 days

Total reviews

5

Average rating

5.0

Developer Reply

Thanks for the great review Stephen! Glad we've been able to speed things up for you!

5 / 5 Share

Sept. 30, 2020

This app has solved all our complex customer tagging problems. Devs are super fast to respond to questions. Support this kind of great app development!

Using app

About 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for the great review Ryan! We're pleased that the app is addressing your store's complex requirements. Always here if you need help!

5 / 5 Share

Sept. 29, 2020

Definitely the most comprehensive app for this type of functionality. I needed to apply and remove tags on a timer as well as other triggers besides ordering. This was the only one that could do it. I had a few teething problems get it going but the Customer Service is top notch and they looked into it for me, seems the problems is with Shopify's web-hooks and I'm satisfied that is correct. Definitely the app to install if you need to auto tag customers.

Using app

Over 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Thanks for the great review Ally! I'm glad the app is helping you to identify and segment your customers.

5 / 5 Share

Sept. 2, 2020

Excellent and useful app. Lots of options and features. Plus amazingly helpful customer support who helped me setup a few different auto tags

Using app

Over 1 year

Total reviews

4

Average rating

5.0

Developer Reply

Thanks for the great review! It's great to see that Customer Tagger can help you to segment your customers based on the UTM tracking links that they convert from.

5 / 5 Share

Sept. 2, 2020

The app is very easy and straightforward to do. We had some questions about bulk uploads and their customer support, Sam, was super useful and even did a couple for us to show me how to do it. Fast and efficient, and for the backdating the prices were reasonable compared to what competitors were asking. Would definitely recommend!

Using app

Over 1 year

Total reviews

5

Average rating

5.0

Developer Reply

Thanks for your great review! We're pleased to see Customer Tagger is helping you to segment customers based on SKU codes.