All reviews

Rating Breakdown

  • 5
    97% (71 ratings)
  • 4
    3% (2 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    0% (0 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Sept. 2, 2020

The app is very easy and straightforward to do. We had some questions about bulk uploads and their customer support, Sam, was super useful and even did a couple for us to show me how to do it. Fast and efficient, and for the backdating the prices were reasonable compared to what competitors were asking. Would definitely recommend!

Using app

Over 1 year

Total reviews

5

Average rating

5.0

Developer Reply

Thanks for your great review! We're pleased to see Customer Tagger is helping you to segment customers based on SKU codes.

5 / 5 Share

Aug. 20, 2020

After a really frustrating year long experience with another app, and losing so many customers through mis-tagged customer profiles triggering the wrong email campaigns, I am so glad I found this app. It was so easy to install and works perfectly.

Using app

10 days

Total reviews

3

Average rating

5.0

Developer Reply

Thanks for your great review Ariel! We're glad you're now able to segment your Customers effectively with our app.

5 / 5 Share

Aug. 17, 2020

Amazing app, helped save a lot of time, was thinking of manaully tagging then came across this app, huge time saver

Using app

15 days

Total reviews

2

Average rating

5.0

Developer Reply

Thanks for your great review Augustine! Glad it's saved you time and is highlighting the products purchased by each Customer.

5 / 5 Share

Aug. 16, 2020

This app has been amazing at helping us understand our customer buying patterns and LTV by segment! Also, their support team is really helpful in answering any questions that pop-up while setting up the app. Highly recommend.

Using app

Over 1 year

Total reviews

3

Average rating

5.0

Developer Reply

Thanks for the great review Jillian, glad to hear that Customer Tagger is helping you to Segment and market to your Customers.

5 / 5 Share

Aug. 5, 2020

Amazing and robust in function, our business model would not be possible without this app! The customer support has far exceeded my expectations, with prompt, personal and intelligent responses from someone who really cares about the success of the app for our business. a+

Using app

5 days

Total reviews

2

Average rating

5.0

Developer Reply

Thanks for your great review Jessie, we're really glad that Customer Tagger is helping you to run your business and that you've been happy with the support you've received.

5 / 5 Share

Aug. 5, 2020

We used this app to backdate tags on orders and customers we imported into the Shopify system. This helped us segment our audience and be able to market towards them more specifically. Great product and it works exactly as we expected.

Using app

About 1 month

Total reviews

5

Average rating

5.0

Developer Reply

Thanks for the great review! Great to hear Customer Tagger is helping with your customer segmentation!

5 / 5 Share

Aug. 4, 2020

Customer Tagger does a great job of sorting through to separate out our priorities and helping us report on customer types. Thanks for the help team!

Store

BOTE

Using app

3 months

Total reviews

5

Average rating

5.0

Developer Reply

Thanks for your kind review Michael! Glad to know that Customer Tagger is helping you to segment your Customers effectively!

5 / 5 Share

July 17, 2020

We use this app to tag customers that buy a membership plan. We also tag customers based on products that they purchase. Then we use a discounting app to offer automatic discounts to certain customers based on their tags. This is a great app. It offers many, many ways to create tags.

Using app

4 months

Total reviews

3

Average rating

5.0

Developer Reply

Thanks for leaving such a great review Bruce! Glad we're helping you to manage your back office with our Customer Tagging rules!

5 / 5 Share

July 12, 2020

Incredibly responsive and helpful customer service. App is setup to save us a lot of manual, tedious work. Highly recommend

Using app

Over 2 years

Total reviews

5

Average rating

4.6

Developer Reply

Hi Ben, thanks for the great review, glad we were able to help you with your rules set-up.

5 / 5 Share

July 8, 2020

Super nice team, very helpful customer service, the app itself is great and proves to be very useful in organising our customer base.

Using app

11 months

Total reviews

5

Average rating

5.0

Developer Reply

Thanks for your kind review! We're glad we were able to help and that you're able to segment your Customer base with our app.

5 / 5 Share

April 26, 2020

Amazing customer service and great app! Saves me a lot of manual work. Highly recommend this to anyone :) Thanks team!

Using app

25 days

Total reviews

11

Average rating

5.0

Developer Reply

Thanks for your great review! We're pleased that you could use Customer Tagger backdating to create customer groups for email marketing :)

5 / 5 Share

March 25, 2020

This app is super easy to use and set up. I have both Customer Tagger and Order Tagger set up. Sam was very helpful and patient when answering all my questions. With these app, I was able to save hours out of my week by automating my process.

Using app

4 months

Total reviews

2

Average rating

5.0

Developer Reply

Thanks for a great review! We're pleased to see Customer Tagger being used to apply customer tags based on the discount code they checkout with!

5 / 5 Share

Oct. 28, 2019

This app is great, really easy to use, and helps with our marketing by making segmentation a breeze in Klaviyo. As always the team at Union Works are super helpful and quick to respond to any questions I've had.

Using app

Over 1 year

Total reviews

3

Average rating

5.0

Developer Reply

Thanks for the great review Matt, glad you're making good use of the app!

5 / 5 Share

Oct. 28, 2019

The app is customizable based on your requirements, if you'll require additional work such as only tag customer when certain transaction meet the criteria eg. Paid. They'll able to do it, just contact their support. Quick and Easy. Will highly recommend!

Using app

13 days

Total reviews

4

Average rating

5.0

Developer Reply

Thanks for the great review Marlon, glad we were able to help customise this to your requirements!

5 / 5 Share

Oct. 17, 2019

App working perfectly for my needs. Backdating job also carried out swiftly and with regular updates from their customer service team. Would recommend.

Using app

About 1 month

Total reviews

2

Average rating

5.0

Developer Reply

Thanks for the great review Thomas and thanks for your patience whilst the backdating process took place!

5 / 5 Share

Oct. 14, 2019

Great app. Very easy to use. Steve is very helpful. Just a bit unhappy with how expensive their backdate operation costs, especially for large stores like ours.

Using app

About 3 years

Total reviews

25

Average rating

5.0

Developer Reply

Thanks for the great review, it is much appreciated... Unfortunately, backdating in both our Order Tagger and Customer Tagger apps is something that requires a large amount of time and server resource to deliver, which is unfortunately why we need to charge extra for the service. We've tried to keep the pricing as low as possible to cover the increased resources that these tasks consume. Please let us know if you need to backdate your rules and we'll see what we can do. Thanks again for the review!!

5 / 5 Share

Oct. 2, 2019

First of all, excellent customer service. Speedy responses, super helpful. The app itself is brilliant. We really needed a way to tag customers so we could sort them better. Now, we can better target our customers based on their tags. Thank you!

Using app

12 months

Total reviews

2

Average rating

5.0

Developer Reply

Thanks for the great review Chaya! Glad we could help!

5 / 5 Share

Aug. 28, 2019

Communication with Sam at Customer Tagger has been exceptional. During our trial period Sam was very helpful in resolving a solution that saved us lots of time and on-boarded our product tags efficiently. Highly impressed with these guys and if the App works as well as their customer service, this will be a well valued App. Thanks Sam you guys rock!

Using app

Over 3 years

Total reviews

6

Average rating

5.0

5 / 5 Share

May 13, 2019

I needed all customers who made purchases over a certain amount to be automatically tagged, and this app does the trick! I just set up the criteria I needed and it's been running smoothly in the background ever since!

Using app

6 months

Total reviews

6

Average rating

5.0

5 / 5 Share

April 10, 2019

Just installed this app a few days ago, had a few issues due to the size of my SKU count and the number of collections but Sam and the Union Pixel team were very helpful and accommodating! App works great and its even better now that they can help retroactively tag past orders. This is one of the most important apps you'll need if you want to easily start segmenting your customers in various different groups. Highly recommend!

Using app

Over 2 years

Total reviews

1

Average rating

5.0