All reviews

Rating Breakdown

  • 5
    98% (57 ratings)
  • 4
    2% (1 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    0% (0 ratings)

Reviews with Text

  • 98% (57)
Review RSS Feed Review RSS Feed

5 / 5 Share

Aug. 5, 2020

We used this app to backdate tags on orders and customers we imported into the Shopify system. This helped us segment our audience and be able to market towards them more specifically. Great product and it works exactly as we expected.

Using app

29 days

Total reviews

5

Average rating

5.0

Developer Reply

Thanks for the great review! Great to hear Customer Tagger is helping with your customer segmentation!

5 / 5 Share

Aug. 4, 2020

Customer Tagger does a great job of sorting through to separate out our priorities and helping us report on customer types. Thanks for the help team!

Store

BOTE

Using app

3 months

Total reviews

7

Average rating

5.0

Developer Reply

Thanks for your kind review Michael! Glad to know that Customer Tagger is helping you to segment your Customers effectively!

5 / 5 Share

July 17, 2020

We use this app to tag customers that buy a membership plan. We also tag customers based on products that they purchase. Then we use a discounting app to offer automatic discounts to certain customers based on their tags. This is a great app. It offers many, many ways to create tags.

Using app

About 2 months

Total reviews

3

Average rating

5.0

Developer Reply

Thanks for leaving such a great review Bruce! Glad we're helping you to manage your back office with our Customer Tagging rules!

5 / 5 Share

July 12, 2020

Incredibly responsive and helpful customer service. App is setup to save us a lot of manual, tedious work. Highly recommend

Using app

10 days

Total reviews

7

Average rating

4.7

Developer Reply

Hi Ben, thanks for the great review, glad we were able to help you with your rules set-up.

5 / 5 Share

July 8, 2020

Super nice team, very helpful customer service, the app itself is great and proves to be very useful in organising our customer base.

Using app

2 months

Total reviews

5

Average rating

5.0

Developer Reply

Thanks for your kind review! We're glad we were able to help and that you're able to segment your Customer base with our app.

5 / 5 Share

April 26, 2020

Amazing customer service and great app! Saves me a lot of manual work. Highly recommend this to anyone :) Thanks team!

Using app

25 days

Total reviews

16

Average rating

5.0

Developer Reply

Thanks for your great review! We're pleased that you could use Customer Tagger backdating to create customer groups for email marketing :)

5 / 5 Share

Oct. 28, 2019

The app is customizable based on your requirements, if you'll require additional work such as only tag customer when certain transaction meet the criteria eg. Paid. They'll able to do it, just contact their support. Quick and Easy. Will highly recommend!

Using app

13 days

Total reviews

4

Average rating

5.0

Developer Reply

Thanks for the great review Marlon, glad we were able to help customise this to your requirements!

5 / 5 Share

Oct. 17, 2019

App working perfectly for my needs. Backdating job also carried out swiftly and with regular updates from their customer service team. Would recommend.

Using app

8 days

Total reviews

3

Average rating

5.0

Developer Reply

Thanks for the great review Thomas and thanks for your patience whilst the backdating process took place!

5 / 5 Share

Oct. 14, 2019

Great app. Very easy to use. Steve is very helpful. Just a bit unhappy with how expensive their backdate operation costs, especially for large stores like ours.

Using app

About 3 years

Total reviews

28

Average rating

5.0

Developer Reply

Thanks for the great review, it is much appreciated... Unfortunately, backdating in both our Order Tagger and Customer Tagger apps is something that requires a large amount of time and server resource to deliver, which is unfortunately why we need to charge extra for the service. We've tried to keep the pricing as low as possible to cover the increased resources that these tasks consume. Please let us know if you need to backdate your rules and we'll see what we can do. Thanks again for the review!!

5 / 5 Share

Oct. 2, 2019

First of all, excellent customer service. Speedy responses, super helpful. The app itself is brilliant. We really needed a way to tag customers so we could sort them better. Now, we can better target our customers based on their tags. Thank you!

Using app

6 days

Total reviews

2

Average rating

5.0

Developer Reply

Thanks for the great review Chaya! Glad we could help!

5 / 5 Share

May 13, 2019

I needed all customers who made purchases over a certain amount to be automatically tagged, and this app does the trick! I just set up the criteria I needed and it's been running smoothly in the background ever since!

Using app

6 months

Total reviews

6

Average rating

5.0

Developer Reply

Thank you for the positive feedback and the 5-star rating! We're thrilled to hear that our app fulfills your tagging needs and runs smoothly, just as intended. Automated tagging based on customer purchases is one of the features we take pride in. Your feedback reinforces that we're achieving what we aimed for. Please don't hesitate to reach out if you ever need any further assistance. Again, thank you for making Shop Circle a part of your business strategy. Best regards, Shop Circle Team

5 / 5 Share

March 1, 2019

Customer Tagger is a great App. Very easy to use with no unnecessary complexities. There's a tonne of preset rules to apply and the customer service should you have a question is outstanding. Highly recommended.

Using app

2 days

Total reviews

5

Average rating

5.0

Developer Reply

Hello! We're delighted to know you found Customer Tagger user-friendly and helpful. Your words about the ease of use and its features really brighten our day! Also, we're glad that our customer service met your expectations. Your recommendation means the world to us. It's always our top priority to make sure our users have an outstanding experience. Feedback like yours helps us ensure we're meeting that goal! We hope you continue to enjoy using Shop Circle. Thank you for being part of our community! Best regards, The Shop Circle team

5 / 5 Share

Feb. 11, 2019

I was trying to figure out how to tag and sort my customers by the vendors that they purchased. This app did the trick and I was able to do just that - tag customers with the [vendor]s the purchased and the target this customers with relevant marketing! The team the Union Works went way beyond to make sure that I got what I needed and understood how to use their app.

Using app

12 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your glowing review! We're thrilled to hear that our app could assist you in tagging and sorting customers according to vendors they've purchased from. It's wonderful to see it contributing to your targeted marketing efforts! It brings us great joy to know that our Union Works team could provide you the support needed, going above and beyond to ensure your satisfaction. Knowing that you found their assistance helpful certainly gives our team a boost. Your feedback holds immense significance for us, as it helps in constantly improving our services and the overall user experience. Thanks again for your positive feedback and for being a valuable member of the Shop Circle community. Best, The Shop Circle Team

5 / 5 Share

Feb. 11, 2019

The guys could not have been more helpful, and now we have a great way to separate our customers into brand specific or location specific marketing lists.. which I think we are going to see great returns from.

Using app

27 days

Total reviews

6

Average rating

4.3

Developer Reply

Hello, thank you so much for your positive feedback and the 5-star rating! We're absolutely thrilled that you find our tool helpful in segmenting your customers for more targeted marketing. It's heartwarming to hear that our team could assist you efficiently. Your satisfaction is our top-priority and your kind words are highly encouraging. Please don't hesitate to reach out if you need further assistance or have any new ideas. Your feedback is always welcome and it's an essential part of our growth. Best regards, The Shop Circle Team

5 / 5 Share

Sept. 11, 2018

Great app that helps with segmentation of customers based on what they have bought, spent etc - very handy indeed. They also have fantastic customer support!

Using app

3 months

Total reviews

11

Average rating

4.8

Developer Reply

Hello! We're absolutely delighted to hear that you're finding our Customer Tags & Segments app useful for your needs. It's great that it's making the segmentation of your customers easier. We pride ourselves on making customer support a priority, so we're thrilled to hear you've had positive experiences with our team. Your feedback is incredibly important in making our app the best it can be. Thanks so much for your generous 5-star rating! Best regards, The Shop Circle Team

5 / 5 Share

July 31, 2018

Super helpful app for segmenting customers and tracking marketing campaigns. App developers are also super responsive and helpful...answering questions in a very timely manner and doing whatever they can to meet our needs. Highly recommend!!!

Using app

About 2 months

Total reviews

4

Average rating

5.0

Developer Reply

Hi, thank you so much for your brilliant review and the 5-star rating! It's wonderful to hear how beneficial our app has been in segmenting your customers and tracking your marketing campaigns. We're also glad our team has been able to provide quick and helpful responses to your questions. We greatly appreciate your high recommendation. Feedback like yours motivates our team to continue improving our services. Thanks again, The Shop Circle Team

5 / 5 Share

June 7, 2018

Customer Tagger has been working great for us for years. It saves us time and money by automatically tagging customer accounts according to their purchases, so that our customers can access additional content without needing our assistance. In addition, the support behind the app has been great. The two times we had questions, they were quick and helpful in their response.

Using app

16 minutes

Total reviews

1

Average rating

5.0

Developer Reply

We're thrilled to hear that you're finding Customer Tagger valuable and that it has been a great asset for your business over the years. It's fantastic that the tool not only saves you time and money but also empowers your customers to access content independently. We also take pride in our support team and are pleased to know they have been quick and helpful on the occasions you've had questions. Stories like yours inspire us to continuously deliver top-notch service and improved convenience. Thanks so much for taking the time to leave us such a stellar review. Your feedback is an incredible affirmation of the work we do. Best regards, The Shop Circle Team.