Mini:Custom Fields Personalize
The Shopify App has received overwhelmingly positive reviews from users, with many praising its ease of use, helpful customer support, and effectiveness in adding custom fields to their online stores. Users highlighted the app's seamless integration, flexibility in personalization, and quick setup process. The customer service team was consistently mentioned for being knowledgeable, friendly, and efficient in resolving any issues or providing guidance. Users also appreciated the app's ability to enhance the shopping experience for customers by allowing for easy customization and personalization of products. However, there was one negative review mentioning an overcharge and unprofessional support.
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Très simple à configurer et support très réactif, je recommande
Thanks for the 5-stars review 🤩
Contacted support for an overcharge, and they were quite rude and unprofessional.
I'm sorry your experience left this impression. That's the last thing we want. For anyone reading: the charge here wasn't an extra or duplicate fee. It was the standard charge for app usage after the free trial ended. Because billing is handled entirely by Shopify, this type of charge appears on the merchant's next Shopify billing cycle even after an app is uninstalled, which can make it look unexpected. The subscription was fully cancelled, and we also issued a credit for the unused remaining time as a goodwill gesture. For context, this inquiry came in on a Sunday and we replied right away, we genuinely try to be responsive and respectful in every conversation. I'm sorry if my tone came across otherwise.
Game changer!
Love to hear it! 🚀 Thanks for the support — we're here whenever you need us! Best Regards, Minimate Apps
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