Customily Product Personalizer
Customily Product Customizer - Best Shopify Personalizer
Rating
4.5
feedback
235
chart
#1,275
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
1%
-
Less than a day
1%
-
Less than a month
17%
-
Less than a year
63%
-
More than a year
16%
Reviews Summary
The reviews for the Customily Shopify App are overwhelmingly positive, highlighting the app's powerful customization features and excellent customer support. Users appreciate the ability to personalize products and the assistance provided by the support team in setting up and troubleshooting issues. The app is praised for its potential to enhance the customer experience and drive sales through personalized products. However, some users mention a steep learning curve and occasional difficulties in reaching customer support quickly. Pricing is also a concern for a few users who find the app expensive.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
Dec. 20, 2024
This app is not that good: 1. this app is my second time using it. I looked at it as having a 9 day trial left, but it turned out to be a straight up charge. Not a good way to unsubscribe and get charged. 2. it's not cost effective and the clips in the library are old. Requires you to buy or design clips from somewhere else. 3. the clips in the library in the app cannot be deleted, and after I accidentally deleted them, they can only manually add them one by one. It can't be reset either. I appreciate the efforts of their staff. But it seems like their company is powerless on this issue. 4. even though I paid for it and have only been using it for a couple of days, I can't use it at all due to deletion of libraries. Which means I'm not actually using it at all. I paid the full fee. I had a problem and they couldn't fix it immediately. Doesn't matter Goodbye ...... never again!
Dec. 19, 2024
Our customers frequently expressed interest in seeing personalized versions of our products, but we struggled to meet that demand in the past. After consulting with members of a Facebook group, we were introduced to Customily, and it has been a game-changer for our business. With their support and a partner they recommended, we successfully implemented a robust personalization solution. Since integrating Customily, we've observed a significant increase in conversion rates, and customer feedback has been overwhelmingly positive—many appreciate the ability to visualize their customized product directly on our website. We highly recommend this app for businesses looking to enhance their personalization capabilities.
Thank you so much for sharing your experience! 🤩 We're happy to know that Customily has helped transform your business and that your customers are enjoying the personalized shopping experience. Hearing about the increase in conversions and positive feedback truly motivates us to keep delivering value. Thank you for your recommendation. Your success story inspires other businesses to explore personalization! 💜
Dec. 17, 2024
We started our business just over a year ago and could not be happier with the Customily app and the support team. Communications on current features and new functionality becoming available are first class. They are the best and our business has grown far beyond our original expectations. It is unusual to find a solid platform and with such a great support team - these guys are the real deal. We could not be happier and look forward to a long term partnership.
Thank you so much for your incredible feedback! ✨ We're thrilled to hear how Customily has contributed to your business growth. Our team works hard to provide the best support and constantly improve the app, so it's rewarding to know it's making a difference. We’re excited to continue this journey with you and support your business for years to come. Thank you for trusting us as your partner! 💜
Dec. 16, 2024
Cette application est parfaite pour une personnalisation poussée de produits. De plus le service client qui est vraiment efficace et réactif. Je recommande fortement !
Merci beaucoup pour votre avis positif ! 😊 Nous sommes ravis que notre application réponde parfaitement à vos besoins en matière de personnalisation de produits. Un grand merci également pour vos mots sur notre service client, nous faisons toujours de notre mieux pour vous accompagner efficacement. 🚀 N’hésitez pas à nous contacter si vous avez d’autres questions ou besoins. À très bientôt !
Dec. 14, 2024
Jhofre Marquez was wonderful at helping us onboard. And he's been setting up weekly meetings to ensure Customly is fit for us. He's an incredibly diligent worker.
Thank you for your kind words! 🥰 We're thrilled to hear about your positive experience with Jhofre. He is indeed a dedicated and diligent team member, and we're glad he's been able to support you throughout the onboarding process. If you ever need further assistance, don't hesitate to reach out!
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