Customily Product Personalizer
Customily Product Customizer - Best Shopify Personalizer
Rating
4.5
feedback
221
chart
#1,618
All reviews
Rating Breakdown
Review RSS Feed
Sept. 11, 2024
Setting up customization options is straightforward, even if you’re not tech-savvy. The app integrates beautifully with my existing products, making the entire process smooth.
Sept. 4, 2024
Very nice app to use for customize, but i wish it was allowing customer to upload their pictures instead of cartoon , but i am happy with the app, it is easy to use, design and custom. I had to cancel my subscription because i ca not afford the price is too high.
Aug. 21, 2024
I have a very unique product that I offer and Jose from the customily team was able to help me and spend tons of time making sure that my product was set up exactly the way I envisioned it. He made videos to help walk me through updating the features in the future and was SO helpful in making sure my products were exactly what I needed. The customer support team is so helpful!
Thank you so much for your kind words! 😍 We're thrilled to hear that José and the rest of our customer support team could assist you in bringing your unique product vision to life. It's great to know that the videos and guidance provided were helpful. We're always here to support you and ensure everything is just right. Thanks again for choosing us!
Aug. 16, 2024
Once you learn how to use this program it's not that difficult and you'll be happy that you took the time to figure out how to use it. There is a learning curve but I have had nothing but great interaction with their representatives. My questions have all been answered quickly and with patience I sometimes didn't deserve with the silly questions I might be asking. If you want to customize products, this is the way to go. Once you set it up, you're done. Give it a try. I don't think you'll regret it.
Thank you so much for your review! 💜 We're happy to know that you had a positive experience with our app and our support team. Your kind words motivate us to keep delivering excellent service. We're delighted that you're enjoying the customization options, and we hope the app continues to meet your needs. Thanks again for recommending us!
July 29, 2024
O aplicativo é muito bom! Te dá muitas alternativas de edições e facilitou muito os pedidos em minha loja. O time de suporte também sempre disposto a ajudar. Recomendo.
Obrigado pelo seu feedback positivo! Ficamos muito felizes em saber que o nosso aplicativo está atendendo às suas necessidades e facilitando os pedidos em sua loja. Nossa equipe de suporte está sempre aqui para ajudar, e é ótimo saber que você teve uma boa experiência com eles. Agradecemos pela recomendação e esperamos continuar a oferecer um excelente serviço!
July 18, 2024
The app offer great customizations and has helped our store grow really fast.
July 11, 2024
Awesome Sauce!!! This app was like finding GOLD! Love it because the possibilities are pretty much endless. Also, the customer service support team does a great job. They are always willing to help and even share extra tips. Highly recommend trying them out.
Thank you so much for your glowing review! 🌟 We're thrilled to hear that you love our app and find the possibilities endless. Our support team works hard to provide the best help, so it's wonderful to know their efforts are appreciated. We truly value your recommendation and look forward to continuing to exceed your expectations! 😊
June 30, 2024
Love this app . its very powerful and not easy at first, but the team is great and always ready to help , when creating designs or playing with templates i just wish there was a bit more details on what does what , but so far i love what this app can do and priovide.
Luna, thank you for your kind review! We understand that it might be a bit challenging at first, but we're working hard every day to improve our app, and we're glad our team has been able to assist you. Your feedback on needing more detailed explanations is precious to us. Keep exploring and creating amazing designs—there's so much more to discover! We're here to help you each step of the way! :)
June 24, 2024
Comprehensive and detailed technology service for our custom merch business. Jose has helped us massively each step of the way with any of the tech issues.
Thank you so much for your kind words! We're thrilled to know you're satisfied with Customily and that Jose could assist you effectively with your tech needs. If you have any further questions or require additional support, please don't hesitate to reach out. We're here to help!
June 21, 2024
App works great! Wish I had discovered this years ago.
Thank you so much for your review and support! We're thrilled to hear that you're enjoying the app. If you need any assistance while using the app, feel free to let us know. Happy to have you with us!
June 21, 2024
Customily is an amazing personalization app. You can do anything you want with it. So, so, sooooo powerful!
Thank you for your review! We're happy to know that you're enjoying Customily and finding it powerful and versatile. If you ever have any questions or need assistance, don't hesitate to reach out. Happy customizing!
June 5, 2024
Thank you for creating this app. I am new and just learning how to use it. The Youtube videos are great. The Live sessions are very informative. I needed more understanding about the app than the support person could convey to me, so they set me up for a live one on one training call. That call was Awesome. Plenty of help available if you need it. I am glad I choose to use this app and highly recommend it.
Thank you so much for your wonderful review! We're so happy to read that you're finding our YouTube videos and Live Sessions helpful :D you're welcome to join us anytime you want! We work hard to ensure all our users have the resources and assistance they require. If you have any further questions or need more help, please don't hesitate to reach out! We're here for you, and we're glad you chose our app. Happy customizing!
May 29, 2024
Although there is a huge learning curve for this app, and it's a bit pricey, the customer support is second to none! They go above and beyond to help me 'fix' my designs, which I almost always have to do. I also think the graphics and capabilities far surpass other customization apps. I appreciate having a weekly live class to attend and rely heavily on the YouTube replays.
Thank you so much for your thoughtful review! We're delighted to hear that our customer support team has been able to assist you effectively and that you're finding value in the weekly live classes and YouTube replays. We understand that the learning curve can be steep, and we're continuously working on improving the user experience to make it more intuitive! Please don't hesitate to reach out if you have any further suggestions or need more assistance. Happy customizing!
May 24, 2024
Your support is very good, the app is convenient and smooth for users, recommended to everyone, I hope the app will have full versions for woocommer and have a way to chat support directly on the app. Thank you!
Thank you for your positive feedback and for recommending our app! We're happy to hear that you find it convenient and smooth to use. You'll be pleased to know that we're already working on a new version for WooCommerce ;) Also, you can find a live chat support feature directly within the app, by clicking on the HELP button on the right corner. The live chat it's available from Monday to Friday, during EST and Vietnam business hours! If you have any further questions or need help accessing the live chat, please feel free to reach out by email or in our Facebook community. We're always here to assist you!
May 23, 2024
I would like to thank Federico Garibaldi who resolved an ongoing issue in a matter of minutes. He had the solution at his finger tips, he is so knowledgeable. The support from this team has been superb!
Thank you so much for your kind words and positive feedback! :) Your satisfaction is our top priority, and we're happy to know that our team has met your expectations. If you need any further assistance, please don't hesitate to reach out. We're always here to help!!
May 16, 2024
Amazing App!! Not enough words to thank team. Really appreciate all help and support. This has helped us elevate our designs with the personalization options. It has reduced our processing times, increased our conversions, and helped us scale multiple stores. Special thanks to Ceci, Jose, Flor, Luciana, Brian and Alejandro for one-one support whenever needed. They are so fast with updates, with new updates like integration with Etsy and Amazon takes this app to whole new level. Their easy to use designs within apps, helps us to launch new designs faster and gives us edge over our competitors.
Thank you so much for your kind review! :) We are happy to know that our app has made such a positive impact on your business. We are dedicated to providing timely updates and valuable features (like Etsy and Amazon as you mentioned) to help our users stay ahead of the competition. Your feedback motivates us to continue improving and delivering the best possible experience. Thanks again for your support!
May 2, 2024
Den besten support den ich bis jetzt gesehen habe der hammer
Vielen Dank für Ihre freundlichen Worte! Wir freuen uns sehr zu hören, dass Sie so positive Erfahrungen mit unserem Support-Team gemacht haben. Wenn Sie in Zukunft Hilfe benötigen, zögern Sie nicht, uns zu kontaktieren. Wir sind hier, um zu helfen!
April 27, 2024
My recent experience with Customily's app was excellent! I ran into an issue while adjusting image position and zoom on the website, and their customer service and development team efficiently fixed the problem promptly, allowing me to customize products smoothly. Additionally, I've noticed the app improving over time with new features. Thanks, Customily team, for your great service!
Thank you for sharing your experience with Customily! We're so happy to know that you had an excellent experience and that our team has been of help. We're constantly striving to improve our app and provide new features, so we're thrilled to know that you noticed it. We truly appreciate your support and look forward to serving you again in the future! ;)
April 22, 2024
This app is incredible, our customer really likes it because it allows them to customize their personlization. It has some awesome features and there has many updates over time that help users more convenient during process. One thing I am totally satisfied is the customer support, they are very helpful and friendly. They solve my problem in very fast and professional way. Give my thumbs-up to this team. Keep going!!!
Thank you so much for your glowing review! :D We're happy to know that you're enjoying our app and that it's meeting your customer's needs. Our team works hard to continuously improve and add new features to enhance the user experience, so it's fantastic to hear that you've noticed and appreciated these efforts. We'll definitely pass along your thumbs-up to the team! ;) Thanks again for your kind support!!
April 19, 2024
Thank you very much to customer service Henri for his patient help and explanation.The plug-in function is very useful
You're very welcome! :D We're happy to hear that Henri provided patient assistance and explanations to enhance your experience. It's fantastic to know that you find the plug-in function so useful. If you have any more questions or need further assistance, feel free to reach out anytime!