Customily Product Personalizer
Customily Product Customizer - Smart Shopify Personalizer
Rating
4.6
feedback
200
chart
#10,331
All reviews
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Oct. 11, 2024
The learning curve was/is steep, but once you get that down, It's very flexible with what it can do. I've gone through several web meetings with Jose and I wanted to do something that hadn't been done. Jose sorted it out, figured out the steps needed to make it work and It works perfectly. Augusto has also been incredible, developing methods to get the final product figured out. They are very good to work with and I highly recommend. It will constantly evolve, but this site is driven by customily, and its working perfectly. https://racepacedesigns.com/
Thank you so much for your thoughtful review! 🤗 We're thrilled to read that you've had a great experience with both Jose and Augusto. Our team always strives to go above and beyond to ensure that everything works perfectly for your specific needs, and it's great to know that we've been able to do that for you. We truly appreciate your recommendation and look forward to continuing to evolve with you as your business grows. If you ever need anything else, don’t hesitate to reach out. Thanks again for choosing Customily!
Oct. 9, 2024
Really good customer support that fixes almost any issue within a good time. Also a great community where suggestions from customers (us) is taken seriously and being evaluated ...and if possible implemented in the tool. Also a great tool to work with
Thank you so much for your review! 😊 We're happy to know that you've had a positive experience with our customer support and that you find value in our community. We take every suggestion seriously, and it's great to read you appreciate that. We're constantly working to improve the tool, and your feedback plays a huge part in that. If you need anything else, we're here to help!
Oct. 7, 2024
La aplicación es muy buena! Me encantan todas las personalizaciones que se pueden hacer. Recibí excelente soporte con Jhofre Marquez. Me ayudaron a crear mis productos y la comunicación fue excelente. Muy satisfecha.
Hola! Muchas gracias por tu reseña! 🤩 Nos alegra saber que disfrutas de las herramientas que ofrece nuestra app y que tu experiencia con Jhofre fue tan positiva! Trabajamos día a día para ofrecer un servicio de calidad y estamos aquí para ayudarte en lo que necesites. Gracias por confiar en Customily!
Sept. 25, 2024
Customily is a great app for Shopify to be up to date with the market trends for customization products. The app has a lot of features, which will require time to learn, but very rapidly it's obvious, how much potential and opportunities it provides for the shop owners and designers. The support team is really amazing, for most of the questions there are already tutorials and solutions within the app, but the team is very patient in steering their users in the right direction or explain it extra if needed. Direct integration with many POD providers is a big plus. Thank you guys!
Thank you so much for your kind words! 😍 We're happy to read that you're finding value in Customily and its features. We understand that there's a learning curve, but it's great to know you recognize the potential it offers. We're especially happy that our support team has been helpful and that our integration with POD providers is making a positive impact. Your feedback means a lot to us, and we're always here to help if you need anything further. Thanks again for choosing Customily! 💜
Sept. 19, 2024
Hands down the best app we've found for product customization! We are a manufacture. Customily's set of tools gave us the ability to personalize our products on ALL major platforms allowing our customers to easily get the orders customized and to their shops or homes quickly. Support: AMAZING. Price: AMAZING
Thank you so much for your amazing review! 😍 We're thrilled to hear that Customily has been a game-changer for your product customization and that our tools have helped streamline the process across all platforms. We truly appreciate your feedback and look forward to continuing to support your business!
Sept. 18, 2024
This app is quite difficult with many features. But thanks to the development team and the support team, they have supported me a lot to improve my product. My questions are mostly answered quickly. However, sometimes I cannot contact the support team via Chatlive even though it is during business hours. But no problem, the support team is still very friendly and enthusiastic. Thank you to the whole team, hope the team will continue to develop stronger and have more diverse features for sellers.
Thank you for your honest feedback! We're glad to hear that our support team has been helpful and responsive in improving your product experience. We apologize for any inconvenience with the Live Chat availability during business hours, and we appreciate your understanding. Your suggestions for more diverse features are valuable, and we're always working to enhance our platform. Thank you for your support, and we look forward to continuing to grow with you!!
Sept. 17, 2024
Thank you so much for your support! We really appreciate it 😊
Sept. 11, 2024
Setting up customization options is straightforward, even if you’re not tech-savvy. The app integrates beautifully with my existing products, making the entire process smooth.
Sept. 4, 2024
Very nice app to use for customize, but i wish it was allowing customer to upload their pictures instead of cartoon , but i am happy with the app, it is easy to use, design and custom. I had to cancel my subscription because i ca not afford the price is too high.
Aug. 21, 2024
I have a very unique product that I offer and Jose from the customily team was able to help me and spend tons of time making sure that my product was set up exactly the way I envisioned it. He made videos to help walk me through updating the features in the future and was SO helpful in making sure my products were exactly what I needed. The customer support team is so helpful!
Thank you so much for your kind words! 😍 We're thrilled to hear that José and the rest of our customer support team could assist you in bringing your unique product vision to life. It's great to know that the videos and guidance provided were helpful. We're always here to support you and ensure everything is just right. Thanks again for choosing us!
Aug. 16, 2024
Once you learn how to use this program it's not that difficult and you'll be happy that you took the time to figure out how to use it. There is a learning curve but I have had nothing but great interaction with their representatives. My questions have all been answered quickly and with patience I sometimes didn't deserve with the silly questions I might be asking. If you want to customize products, this is the way to go. Once you set it up, you're done. Give it a try. I don't think you'll regret it.
Thank you so much for your review! 💜 We're happy to know that you had a positive experience with our app and our support team. Your kind words motivate us to keep delivering excellent service. We're delighted that you're enjoying the customization options, and we hope the app continues to meet your needs. Thanks again for recommending us!
March 28, 2025
Tudo certo com o aplicativo.
Obrigado pelo seu feedback positivo! Ficamos muito felizes em saber que o nosso aplicativo está atendendo às suas necessidades e facilitando os pedidos em sua loja. Nossa equipe de suporte está sempre aqui para ajudar, e é ótimo saber que você teve uma boa experiência com eles. Agradecemos pela recomendação e esperamos continuar a oferecer um excelente serviço!
July 18, 2024
The app offer great customizations and has helped our store grow really fast.
June 30, 2024
Love this app . its very powerful and not easy at first, but the team is great and always ready to help , when creating designs or playing with templates i just wish there was a bit more details on what does what , but so far i love what this app can do and priovide.
Luna, thank you for your kind review! We understand that it might be a bit challenging at first, but we're working hard every day to improve our app, and we're glad our team has been able to assist you. Your feedback on needing more detailed explanations is precious to us. Keep exploring and creating amazing designs—there's so much more to discover! We're here to help you each step of the way! :)
June 24, 2024
Comprehensive and detailed technology service for our custom merch business. Jose has helped us massively each step of the way with any of the tech issues.
Thank you so much for your kind words! We're thrilled to know you're satisfied with Customily and that Jose could assist you effectively with your tech needs. If you have any further questions or require additional support, please don't hesitate to reach out. We're here to help!
June 21, 2024
App works great! Wish I had discovered this years ago.
Thank you so much for your review and support! We're thrilled to hear that you're enjoying the app. If you need any assistance while using the app, feel free to let us know. Happy to have you with us!
June 21, 2024
Customily is an amazing personalization app. You can do anything you want with it. So, so, sooooo powerful!
Thank you for your review! We're happy to know that you're enjoying Customily and finding it powerful and versatile. If you ever have any questions or need assistance, don't hesitate to reach out. Happy customizing!
June 5, 2024
Thank you for creating this app. I am new and just learning how to use it. The Youtube videos are great. The Live sessions are very informative. I needed more understanding about the app than the support person could convey to me, so they set me up for a live one on one training call. That call was Awesome. Plenty of help available if you need it. I am glad I choose to use this app and highly recommend it.
Thank you so much for your wonderful review! We're so happy to read that you're finding our YouTube videos and Live Sessions helpful :D you're welcome to join us anytime you want! We work hard to ensure all our users have the resources and assistance they require. If you have any further questions or need more help, please don't hesitate to reach out! We're here for you, and we're glad you chose our app. Happy customizing!
May 29, 2024
Although there is a huge learning curve for this app, and it's a bit pricey, the customer support is second to none! They go above and beyond to help me 'fix' my designs, which I almost always have to do. I also think the graphics and capabilities far surpass other customization apps. I appreciate having a weekly live class to attend and rely heavily on the YouTube replays.
Thank you so much for your thoughtful review! We're delighted to hear that our customer support team has been able to assist you effectively and that you're finding value in the weekly live classes and YouTube replays. We understand that the learning curve can be steep, and we're continuously working on improving the user experience to make it more intuitive! Please don't hesitate to reach out if you have any further suggestions or need more assistance. Happy customizing!
Dec. 2, 2024
Florencia was absolutely helpful in so many ways. He provided info that was cost saving to me (regarding a third party app) and he walked me through what I consider to be a pretty pains taking process.
Thank you so much for your kind words and positive feedback! :) Your satisfaction is our top priority, and we're happy to know that our team has met your expectations. If you need any further assistance, please don't hesitate to reach out. We're always here to help!!