Customily Product Personalizer
Customily Product Personalizer - Best Customizer for Shopify
Rating
4.5
feedback
205
chart
#1,505
All reviews
Rating Breakdown
Review RSS Feed
Dec. 29, 2023
Very good app. The support is excellent and very fast! The tutorials and live sessions are very helpfull. Love this apo
Thank you so much for your positive feedback! We're thrilled to hear that you're enjoying our app and finding the support, tutorials, and live sessions helpful. Our team works hard to provide a seamless experience for our users, and your encouraging words motivate us to keep delivering top-notch service. If you ever have any questions or suggestions, feel free to reach out. We appreciate your support!
Dec. 28, 2023
It's the customer service for me. Yes, the app has several functionalities that opens up many possibilities for customization. I had a situation where I needed to offer a personalized blanket with different backgrounds. Half way into design, I realized I needed to offer a background remove option for customers' photos. It was crunch time and in the height of the holiday season--just 2 weeks away from Christmas and I didn't know how to integrate this feature into the design. I reached out to Customily, and the co-founder, Martina, of Customily responded. She connected me with Jose who literally dropped what he was doing to make a video to guide me through the process. I still needed help. Jose ended up creating the entire design and hooking up the api to my pod. Talk about going the extra mile. This is it! Customily takes care of their customers' needs and ensures that they have what's needed to deploy their products. Very appreciative of this app and the service they provide. Highly recommend them. Btw, they followed up with me recently and had a one on one to walk me through product creation with the app.
Your thoughtful and detailed feedback genuinely touches us! It's heartening to know that our customer service team, especially Martina and Jose, could provide the assistance you need during a crucial time. We understand the importance of delivering a seamless experience, especially during peak seasons like the holidays. Thank you so much for recommending us! Your kind words inspire us to continue going the extra mile for our users. If you have more questions or need further assistance, please don't hesitate to reach out. We're here to support you and ensure you have a positive and successful experience with our app.
Dec. 21, 2023
Customily hielp me om mijn shop eenvoudig te integreren met top aanbieders van print-on-demand en stelde me in staat om personalisatie door de gebruiker aan te bieden op mijn site. Customily maakt zijn beloften waar op het gebied van gebruiksvriendelijkheid en efficiënte, snelle klantenservice. Met deze app kan ik me onderscheiden van de massa en echte klantbetrokkenheid creëren. Nogmaals bedankt voor de geweldige ondersteuning.
Heel erg bedankt voor je prachtige review! Ons team streeft er altijd naar om beloften waar te maken, vooral op het gebied van gebruiksvriendelijkheid en efficiënte klantenservice. Het doet ons goed te weten dat je tevreden bent met de snelheid en kwaliteit van onze ondersteuning. Als je verdere vragen hebt of als er iets is waarmee we je kunnen helpen, staan we altijd voor je klaar. Nogmaals bedankt voor je positieve feedback!
Dec. 18, 2023
Amazing Josema was amazing help in learning how to use the app
Thanks for your review, Laura! We're happy to read that Josema has been of help to you, he's amazing! If you need further assistance don't hesitate to let us know! Have a wonderful end of the year! :)
Dec. 15, 2023
Excellent experience with Customily. The support team and dev team are so helpful. Whenever there are problems using the app, they always reach out to us promptly. They keep upgrading to enhance customer satisfaction with the personalized products. What we love most is the real-time preview - making products much more attractive to customers. Highly recommend!
Thank you for recommending Customily! We're thrilled to hear that you've had an excellent experience with our platform. Our support and development teams are dedicated to ensuring that our users have a seamless and satisfying experience, and it's heartening to know that their efforts have made a positive impact on your business. We truly value your feedback, and it motivates us to keep delivering exceptional service. If you have any further suggestions or if there's anything else we can assist you with, please feel free to let us know. We wish you continued success with your personalized products, and thank you again for choosing Customily!
Dec. 14, 2023
Parece que esta aplicación se hizo exactamente para cumplir nuestras necesidades, nos gusta bastante y estamos emocionadas por sacarle todo el provecho! Tiene todo lo que hemos querido personalizar y más! Gracias equipo Customily
Gracias por compartir tus comentarios positivos! Nos encanta saber que están satisfechos con nuestra aplicación! Estamos aquí para ayudarlos en cada paso del camino, así que si alguna vez tienen preguntas o sugerencias adicionales, no duden en ponerse en contacto con nosotros. Esperamos seguir cumpliendo con sus expectativas y superarlas en el futuro! :)
Dec. 6, 2023
OUTSTANDING software! Unless you've been living under a rock, then you know that personalization is key in the POD space. Let's face it.. print on demand has become a commodity.. if you REALLY want to differentiate yourself, allow your customers to personalize their POD product. There is a bit of a learning curve, but tech support is fantastic and once you figure it out it's not that difficult. I've tested EVERY customizer product currently available as of Dec '23.. Hands down Customily beats them all easily. This is a complete game changer for me.
Thank you so much for your amazing review! We truly appreciate your positive feedback and are so happy to hear that you find our software outstanding and that it has made a significant impact on your business! We're committed to ensuring that our users have the best experience possible, and your success is our priority ;) If you ever have any further questions, suggestions, or feedback, feel free to reach out!
Nov. 17, 2023
I absolutely recommend this app. They have top notch customer service and they will go above and beyond to help you with any issues. They reached back out immediately and even got on a zoom call with me personally to walk me through my issue step by step, found an issue in the code on my Shopify store and fixed within an hour!! Jose is amazing and super easy going and explains things thouroughly for you to understand and he also recorded the session for me so I could go back and watch at any time. They also have step by step videos on Youtube you can watch at any time for several different features.
Thank you so much for taking the time to share your positive experience with our app! We're thrilled to hear that you had a great encounter with our customer service, especially with Jose. It's our commitment to go above and beyond for our users, and we're delighted that our team was able to promptly assist you. If you ever have more questions or need further assistance, please don't hesitate to reach out. We value your feedback and are here to support you. Thank you again for recommending our app!
Nov. 10, 2023
Florencia and the Dev Team are miracle workers. We reached out about some of our store's most heavily customized products that needed additional coding and they made the changes within a few days! So impressed with the customer service and our team is really enjoying the hands on control of creating our own templates and option sets. We find the Customily app to be a great add-on to elevate our store and engage our customers. Thank you so much!
Thank you so much for your glowing review! We're thrilled to hear that Florencia and our Dev Team were able to meet your customization needs. We truly value your feedback, and it motivates us to continue delivering exceptional customer service and innovative solutions. If you ever have more requests or questions, please don't hesitate to reach out. We're here to ensure your experience with our app remains top-notch. Thanks again for choosing Customily!
Sept. 27, 2023
Excellent app for offering personalized product to our customers AND excellent support. Customily support is always quick in responding to our questions and resolving any issues we have had along the way.
Thank you so much for taking the time to share your positive experience with Customily! We're delighted to hear that you've had a great experience with our support team. At Customily, we're committed to providing top-notch support and ensuring our users have a smooth and successful experience. If you ever have any more questions or need assistance in the future, please don't hesitate to reach out!
Aug. 24, 2023
After trying several customisation apps, I found Customily to be the best regarding value, price, service, and robustness. I had many technical issues to accommodate, and the app needed to be fully functional and cost-effective without hidden fees. I truly thought I would never find the right app because of my requirements. But after much testing, Customily worked well and delivered on its promise without problems. The con of this app is that sometimes it is challenging to set up your custom products when one is a beginner. But the support I have received has been fantastic. I actually like to play and experiment with it. Customily is great! It's super to be using it again. Thank you.
Thank you for sharing your experience with Customily! We're delighted to hear that you've found our app to be the best fit for your customization needs. We understand that setting up custom products can be a bit challenging, especially for beginners. However, we're thrilled that our support team was able to assist you effectively. We're here to help and guide you through any hurdles you might encounter on your customization journey. Thank you for your trust in Customily. If you have any questions or need further assistance, please don't hesitate to reach out. Happy customizing!
Aug. 22, 2023
I am incredibly grateful for the exceptional support provided by the Customily team. Their support representatives and DEV agents have been instrumental in ensuring a seamless experience with the app. Their prompt responses, deep technical knowledge, and unwavering dedication to resolving any issues have truly impressed me. It's rare to find a team so committed to customer satisfaction, and I'm fortunate to have had their assistance throughout my journey with the app. Thank you, Customily, for setting the bar high and delivering top-notch support at every step.
Thank you for taking the time to share your experience with our Support team! We are delighted to hear that they have left such a positive impact on your experience with our app. It's our mission to provide exceptional support to all our users, and we are thrilled to know that our team has exceeded your expectations. We understand that a seamless experience is crucial, and we're glad that we could contribute to making your journey with the app a smooth one. If you ever have any more questions or need assistance in the future, please don't hesitate to reach out. We're here to help.
Aug. 18, 2023
I used the app for more than 1 year it all good and perfect and the customer support is perfect I recommended
Thank you so much for your positive feedback! We're thrilled you've been enjoying the app for over a year and had a great experience with our customer support. Your recommendation means a lot to us, and we're grateful for your continued support. If you ever have any questions or suggestions, feel free to reach out. We're here to help!
Aug. 10, 2023
Great customisation app with so many options and a very responsive team! Thank you for all your help!
Thank you so much for your kind words! We're thrilled to hear that you're enjoying Customily! Our team is dedicated to providing the best experience possible, and we're glad to know that our responsiveness has been helpful to you. If you have any more questions or need further assistance, don't hesitate to reach out. Your support means a lot to us! :)
Aug. 4, 2023
Customily has gone above and beyond with there customer service. I struggled trying to figure it out and with the help of customily and Josema and many many videos and live sessions, I've got most of it worked out where I can start customizng certain products. Still have alot to learn with customizing other products, but they have great videos and customer support to help me along that way. Highly recommend Customily. Thank You Martina and Josema! :-)
Thank you so much for taking the time to share your experience with Customily. We are thrilled to hear that our customer service, led by Josema and supported by our helpful videos and live sessions, has exceeded your expectations. Our team works tirelessly to assist our valued customers, and your kind words truly motivate us to keep providing the best support possible. Thank you again for choosing Customily, and we look forward to assisting you further on your customization journey! :)
Aug. 4, 2023
I am just beginning with customization. Being new, I was amazed with their support staff. They reached out to offer assistance which meant alot. After going through their training, I feel really good about joining their community of users. Looking forward to working with the Customily team.
Thank you for sharing your feedback about your experience with Customily as a new user! We're thrilled to know that our support staff made a positive impact on your journey. We're confident that as you progress through our training and explore the customization possibilities, you'll feel even more confident and excited about working with our platform. Our team is here to assist you every step of the way, and we can't wait to see the amazing creations you'll come up with. Thank you again for choosing Customily. We look forward to working closely with you and making your customization journey an enjoyable and rewarding one!
Aug. 3, 2023
we've been using customily for a while for all our personalised jewellery and ashes memorials etc. You can try it out on our website www.featherlings.co.uk
Thank you for using Customily for your personalized jewelry and ashes memorials at Featherlings! We're delighted to be part of your website! If you have any questions or need assistance, feel free to reach out. Happy customizing!
Aug. 2, 2023
Customily might initially appear overwhelming with its impressive array of tools and features, but what truly sets them apart is their exceptional support staff. Throughout my learning process with their app, I've reached out to them multiple times, and I must say, their patience and assistance have been outstanding in every chat. I want to extend my heartfelt gratitude to the entire team for providing such an incredible product and backing it up with an amazing support system! This five-star review is well-deserved.
Thank you so much for taking the time to share your wonderful experience with Customily! We are thrilled to hear that you've found our features impressive and that you're happy with our support team. Providing top-notch customer service is a priority for us, and it's heartwarming to hear that our team's patience and assistance have been outstanding during your learning process. Your words of appreciation mean a lot to each member of our team. Rest assured, we'll keep striving to maintain the high standard you've come to expect from us!!
Aug. 2, 2023
Most professional team we have ever dealt with particularly Mr. Jose! Bro you are real Gem. Just Amazing <3
Thank you for your fantastic review! We're delighted to hear that Jose and our team provided you with a professional and amazing experience. Your kind words mean the world to us. Looking forward to serving you again soon!