Customily Product Personalizer
Customily Product Customizer - Smart Shopify Personalizer
Rating
4.6
feedback
200
chart
#10,331
All reviews
Review RSS Feed
May 16, 2024
Amazing App!! Not enough words to thank team. Really appreciate all help and support. This has helped us elevate our designs with the personalization options. It has reduced our processing times, increased our conversions, and helped us scale multiple stores. Special thanks to Ceci, Jose, Flor, Luciana, Brian and Alejandro for one-one support whenever needed. They are so fast with updates, with new updates like integration with Etsy and Amazon takes this app to whole new level. Their easy to use designs within apps, helps us to launch new designs faster and gives us edge over our competitors.
Thank you so much for your kind review! :) We are happy to know that our app has made such a positive impact on your business. We are dedicated to providing timely updates and valuable features (like Etsy and Amazon as you mentioned) to help our users stay ahead of the competition. Your feedback motivates us to continue improving and delivering the best possible experience. Thanks again for your support!
May 2, 2024
Den besten support den ich bis jetzt gesehen habe der hammer
Vielen Dank für Ihre freundlichen Worte! Wir freuen uns sehr zu hören, dass Sie so positive Erfahrungen mit unserem Support-Team gemacht haben. Wenn Sie in Zukunft Hilfe benötigen, zögern Sie nicht, uns zu kontaktieren. Wir sind hier, um zu helfen!
April 22, 2024
This app is incredible, our customer really likes it because it allows them to customize their personlization. It has some awesome features and there has many updates over time that help users more convenient during process. One thing I am totally satisfied is the customer support, they are very helpful and friendly. They solve my problem in very fast and professional way. Give my thumbs-up to this team. Keep going!!!
Thank you so much for your glowing review! :D We're happy to know that you're enjoying our app and that it's meeting your customer's needs. Our team works hard to continuously improve and add new features to enhance the user experience, so it's fantastic to hear that you've noticed and appreciated these efforts. We'll definitely pass along your thumbs-up to the team! ;) Thanks again for your kind support!!
April 18, 2024
Our experience with Customily has been exceptional. The user-friendly interface streamlines our customer support processes, while their unparalleled customer service ensures our team has the resources necessary to achieve success.
Thank you for sharing your positive feedback! :) It's fantastic that our app has helped streamline your customer support processes and that our customer services have met your expectations. We'll keep working hard to make the personalization journey as smooth as possible for our users! If you need help with anything don't hesitate to let us know!
April 17, 2024
Customily has recently introduced some new features, such as Element ID Mix, and I couldn't be happier with the updates. This particular feature has significantly improved my workflow by allowing me to view layers simultaneously and much more efficiently. The enhancements have made a positive impact on my productivity, and I'm excited to see what other new features may be added in the future. Thank you for your consistent support and for making these improvements!
Thank you so much for sharing your experience with Customily! We're thrilled to know that our efforts to improve the platform are making a positive impact on our users. Your feedback is invaluable to us, and we're committed to continuing to provide updates and enhancements that meet your needs. If you have any further suggestions or feedback, please don't hesitate to let us know. We truly appreciate your support!
April 2, 2024
I've been using Customily for a little over a month, and they may have the best support team out of any app I've used. They have guided me through every speedbump / issue I have faced and I can't thank them enough. The app has a small learning curve, but it is extremely powerful! I'd recommend Customily to anyone looking to create customizable products in their online shop.
Thank you so much for sharing your experience with Customily! We're thrilled to hear that you've found our support team helpful and that you're enjoying the power of our app. We're dedicated to providing top-notch support and making sure our users have a smooth experience. If you ever have any more questions or need assistance, don't hesitate to reach out!
Nov. 26, 2024
Amazing tool with exceptional customer support, I use their chat to solve all my problems and their team is amazing! 3 Months update: Just wanted to update my review, again a strong point of this software is their customer service. While there is a learning curve as their is with any software at first, they have worked with me step by step to always help me solve my problems. I have a complex store with lots of customization options for my products so there are many elements going on, but this has enough options for me to have everything I need. It definitely will make your website stand out for the better.
Thank you so much for your review!! We're happy to read that you're finding our tool amazing and that our customer support team has been able to assist you effectively. If you ever need further assistance or have any questions, please don't hesitate to reach out. We're here to help! ;)
March 27, 2024
This app has completely changed my store. Customily has allowed me add an incredibly personal touch for my customers and they love the interactive feature that allows them to design their board LIVE in real time - a truly unbelievable customer experience. But the best part by far is the support. Jose and the entire support team are always there to assist with the more technical aspects and will continue to work with you until you are 100% satisfied with its functionality. Very grateful for Customily and am excited to keep using it and offering it for my customers.
Thank you so much for your glowing review! We're thrilled to hear that Customily has made such a positive impact on your store. We take great pride in our support team, and it's wonderful to hear that Jose and the rest of the team have been able to assist you with the technical aspects and ensure your satisfaction with the app's functionality. Your satisfaction is our top priority, and we're grateful for the opportunity to support your business. We look forward to continuing to work with you and seeing how Customily helps enhance your store even further. If you ever need anything else, don't hesitate to reach out. Thank you for choosing Customily!
Feb. 20, 2024
I can't say enough about the team at Customily. Not only is the custom application top notch but the help the team provided along the way was fantastic! Jose was so knowledgeable and timely with his assistance that is really made (what would normally be frustrating for a non-tech guy) the process enjoyable, seeing your creations come to life. We tried countless other options and development teams but the team at Customily was by far the most helpful. We are looking forward to growing our business with the new design studio and making the process for our customers much more fun as well! Thank you Jose, Morena and the whole Customily team!!
Thank you for your amazing review! :D We're thrilled to hear about your positive experience with Customily and our team. It's fantastic to know that our custom application has met your expectations and that Jose provided exceptional support throughout the process. We're committed to continuously improving and providing the best service possible to help you grow your business. Thank you for choosing Customily, and we look forward to supporting you every step of the way! :)
Feb. 14, 2024
Their support team is top notch and others from the organization have jumped in to help with configuration needs. Couldn't recommend them enough. Met with several other vendors and am glad that we've partnered with Customily.
Thank you so much for your kind review! :) We're thrilled to hear that our whole team has met your expectations and honored to have earned your recommendation If there's anything else we can do to enhance your experience further, please don't hesitate to reach out. We're here to help and are grateful for the opportunity to partner with you!
Feb. 19, 2024
Good app with great customization. The Customer service and Technical team are awesome! They helped get me back on track and provided great support. Thank you
Thank you for your kind words! :) We're delighted to hear that you've had a positive experience with our team. Providing excellent customer service and technical support is always our priority, and we're thrilled to know that we were able to assist you effectively. If you have any further questions or need assistance in the future, don't hesitate to reach out. We're here to help!
Feb. 9, 2024
Hello my name is Stacy and I live in Maryland, United States. I would like to take the opportunity to say thank you to Mr. Federico Mosqueda part of the Customily Business Development Team. I had two opportunity of having to Demo Calls with him. One on January 30, and the second one today February 9th. He was diligent, patient, and very clear in explaining to me, and supporting me with my journey in learning how to personalize my own designs using Customily. Nevertheless, also teaching me how to use the the plethora of resources that Customily has already incorporated within the their app. I feel truly blessed of having this one on one support.
Hi Stacy! Thank you so much for taking the time to share your experience with Federico. We are thrilled to hear that you had such positive interactions with him during your Demo Calls. We believe in empowering our customers to make the most of our platform, and it's fantastic to know that Federico not only guided you through the process but also introduced you to the wealth of resources available within our app. Your kind words serve as a testament to our commitment to providing excellent customer service and support. We're grateful for the opportunity to assist you on your creative journey, and we look forward to continuing to support you every step of the way. If you have any further questions or need assistance, please don't hesitate to reach out to us. We're here to help!
Feb. 1, 2024
Amazing App!! This has help me elevate my designs with the personalization options and the library of clipart available. The best part is the customer can see exactly what they are getting on screen as they make their selections and it takes out the back and forth contact with them confirming their order.
Thank you so much for your fantastic review! We're thrilled to hear that our app has played a significant role in elevating your designs. Your feedback motivates us to continue improving and delivering a top-notch user experience. If you have any further suggestions or if there's anything specific you'd like to see in future updates, please feel free to let us know. We appreciate your support and look forward to serving you even better in the future!
Jan. 26, 2024
Fantastic customer service from this app. Best I've ever received since starting my store 6 years ago. Great app, does what it says on the tin. Very happy customer. Sorted out a little problem I originally had, but this was my error and confusion. All was sorted. Highly recommend!
Thank you so much for taking the time to share your positive experience with our app! We're thrilled to hear that you've found our customer service to be fantastic. It's always our goal to provide reliable functionality and excellent service. If there's anything else we can assist you with, please don't hesitate to reach out. We appreciate your recommendation and look forward to continuing to support you and your store in the future!
Jan. 22, 2024
Outils excellent il m'est d'une grande aide pour mes créations et l'equipe customily est très réactive et agréable :)
Merci beaucoup pour votre retour positif ! Nous sommes ravis d'apprendre que nos outils vous sont d'une grande aide dans vos créations. Chez Customily, nous nous efforçons de fournir des solutions de qualité et de garantir la satisfaction de nos utilisateurs. Votre appréciation de notre équipe réactive et agréable nous encourage à maintenir notre engagement envers un excellent service client. N'hésitez pas à nous contacter si vous avez d'autres besoins ou questions. Merci encore pour votre confiance !
Dec. 18, 2023
Amazing Josema was amazing help in learning how to use the app
Thanks for your review, Laura! We're happy to read that Josema has been of help to you, he's amazing! If you need further assistance don't hesitate to let us know! Have a wonderful end of the year! :)
Dec. 15, 2023
Excellent experience with Customily. The support team and dev team are so helpful. Whenever there are problems using the app, they always reach out to us promptly. They keep upgrading to enhance customer satisfaction with the personalized products. What we love most is the real-time preview - making products much more attractive to customers. Highly recommend!
Thank you for recommending Customily! We're thrilled to hear that you've had an excellent experience with our platform. Our support and development teams are dedicated to ensuring that our users have a seamless and satisfying experience, and it's heartening to know that their efforts have made a positive impact on your business. We truly value your feedback, and it motivates us to keep delivering exceptional service. If you have any further suggestions or if there's anything else we can assist you with, please feel free to let us know. We wish you continued success with your personalized products, and thank you again for choosing Customily!
Dec. 14, 2023
Parece que esta aplicación se hizo exactamente para cumplir nuestras necesidades, nos gusta bastante y estamos emocionadas por sacarle todo el provecho! Tiene todo lo que hemos querido personalizar y más! Gracias equipo Customily
Gracias por compartir tus comentarios positivos! Nos encanta saber que están satisfechos con nuestra aplicación! Estamos aquí para ayudarlos en cada paso del camino, así que si alguna vez tienen preguntas o sugerencias adicionales, no duden en ponerse en contacto con nosotros. Esperamos seguir cumpliendo con sus expectativas y superarlas en el futuro! :)
Nov. 10, 2023
Florencia and the Dev Team are miracle workers. We reached out about some of our store's most heavily customized products that needed additional coding and they made the changes within a few days! So impressed with the customer service and our team is really enjoying the hands on control of creating our own templates and option sets. We find the Customily app to be a great add-on to elevate our store and engage our customers. Thank you so much!
Thank you so much for your glowing review! We're thrilled to hear that Florencia and our Dev Team were able to meet your customization needs. We truly value your feedback, and it motivates us to continue delivering exceptional customer service and innovative solutions. If you ever have more requests or questions, please don't hesitate to reach out. We're here to ensure your experience with our app remains top-notch. Thanks again for choosing Customily!