Customily Product Personalizer
Customily Product Customizer - Smart Shopify Personalizer
Rating
4.6
feedback
200
chart
#10,331
All reviews
Review RSS Feed
Sept. 27, 2023
Excellent app for offering personalized product to our customers AND excellent support. Customily support is always quick in responding to our questions and resolving any issues we have had along the way.
Thank you so much for taking the time to share your positive experience with Customily! We're delighted to hear that you've had a great experience with our support team. At Customily, we're committed to providing top-notch support and ensuring our users have a smooth and successful experience. If you ever have any more questions or need assistance in the future, please don't hesitate to reach out!
Aug. 18, 2023
I used the app for more than 1 year it all good and perfect and the customer support is perfect I recommended
Thank you so much for your positive feedback! We're thrilled you've been enjoying the app for over a year and had a great experience with our customer support. Your recommendation means a lot to us, and we're grateful for your continued support. If you ever have any questions or suggestions, feel free to reach out. We're here to help!
Aug. 10, 2023
Great customisation app with so many options and a very responsive team! Thank you for all your help!
Thank you so much for your kind words! We're thrilled to hear that you're enjoying Customily! Our team is dedicated to providing the best experience possible, and we're glad to know that our responsiveness has been helpful to you. If you have any more questions or need further assistance, don't hesitate to reach out. Your support means a lot to us! :)
Aug. 4, 2023
I am just beginning with customization. Being new, I was amazed with their support staff. They reached out to offer assistance which meant alot. After going through their training, I feel really good about joining their community of users. Looking forward to working with the Customily team.
Thank you for sharing your feedback about your experience with Customily as a new user! We're thrilled to know that our support staff made a positive impact on your journey. We're confident that as you progress through our training and explore the customization possibilities, you'll feel even more confident and excited about working with our platform. Our team is here to assist you every step of the way, and we can't wait to see the amazing creations you'll come up with. Thank you again for choosing Customily. We look forward to working closely with you and making your customization journey an enjoyable and rewarding one!
Aug. 2, 2023
Customily might initially appear overwhelming with its impressive array of tools and features, but what truly sets them apart is their exceptional support staff. Throughout my learning process with their app, I've reached out to them multiple times, and I must say, their patience and assistance have been outstanding in every chat. I want to extend my heartfelt gratitude to the entire team for providing such an incredible product and backing it up with an amazing support system! This five-star review is well-deserved.
Thank you so much for taking the time to share your wonderful experience with Customily! We are thrilled to hear that you've found our features impressive and that you're happy with our support team. Providing top-notch customer service is a priority for us, and it's heartwarming to hear that our team's patience and assistance have been outstanding during your learning process. Your words of appreciation mean a lot to each member of our team. Rest assured, we'll keep striving to maintain the high standard you've come to expect from us!!
June 19, 2023
Customily is a game changer for my POD business and personalization has increased my AOV Customily Support Team has been remarkable. From the moment I reached out for assistance, their exceptional service and dedication left me thoroughly impressed. The one:one training with Josema Rodriguez has exceeded my expectation. He takes his time to explain the system and provide accurate and comprehensive solutions when I have had issues with my products. At one point, he helped me with my design on Photoshop to resolve the issue of an image size on a shirt . This personal touch left a lasting impression on me and further solidified my belief in their commitment to customer satisfaction.
Thank you so much for your fantastic review of Customily! :) We're thrilled to hear that our platform has been a game-changer for your POD business. We strive to provide exceptional support and it's wonderful to know that our Support Team has been remarkable in assisting you. We're delighted that your one-on-one training with Josema exceeded your expectations. We believe in providing a personalized touch to our support, and it's fantastic to know that this experience left a lasting impression on you. Your feedback further reinforces our commitment to delivering top-notch customer satisfaction. Thank you once again for your kind words. If you ever need further assistance, please don't hesitate to reach out to our dedicated support team!!
June 16, 2023
I love customily!! It's giving me the chance to scale my business. No more proofs back and forth with the customers for days and time lost. It frees up my time to create more designs. I love their library already available!! Customer service is stellar! I have always been able to get a hold of someone!! It's a little bit of a learning curve, I'm still learning. But anytime I have an issue, I can contact them and work through it. I would recommend this app to anyone who wants to run a business or scale your current business.
Thank you for sharing your positive experience with Customily! We're happy to know that it helps you scale your business and save time. The elimination of back-and-forth proofing with customers is definitely a huge benefit!! We truly appreciate your recommendation! Keep up the great work Rebecca! :D
June 15, 2023
Love this app so much. Best app and the best customer service I ever experienced. Assurance all needs you to do. Customer service replies so fast and enthusiastically finds solutions for clients.
Thank you for sharing your wonderful experience with our app! We're thrilled to know that you love it and consider it the best. Delivering exceptional customer service is one of our top priorities, and we're glad to know that our team was able to assist you promptly and enthusiastically. If you need further help don't hesitate to reach us again! :)
June 6, 2023
Customily has exceeded my expectations! The app's intuitive interface makes customization a breeze. The range of design options is impressive, and the real-time previews ensure customers get exactly what they want. Seamless integration with Shopify and top-notch customer support make Customily a must-have for any e-commerce business.
Thank you so much for your review! Your kind words encourage us to keep growing and deliver an ever-better solution for our users!! We'll keep working hard to offer the best solution possible for product personalization!
June 6, 2023
Fed is amazing! Best customer service ever. He really went beyond to help me figure it out! Highly highly recommend - everyone should get this!!! Big shot out!!!! Lots and lots of love and appreciation Martina was also very kind and very amazing. She was very calm and helped fix my problem quickly. Thank you so much!
Thanks for your kind review and support! We're happy to be of service and to help you make the most of our app! If you need further help don't hesitate to let us know! :)
May 30, 2023
I would highly recommend this app. Its a highly useful and productive tool that ads to the bottom line.
Store
My Store
Using app
23 days
Thank you for your review! We're happy to know our app is useful for your store! If you need help with anything don't hesitate to reach our team, we're here to help you make the most of Customily!
May 24, 2023
A bit of a learning curve, but help was always responsive, answering my questions and sometimes digging in to our listings and making some corrections directly in our content. The extensive help library is excellent.
Thank you for your review! Your support motivates us to keep working and be better! We're always available for assistance if your need it, you know how to reach us :D
May 15, 2023
Yes Customily might seem overwhelming at first with all of it's amazing tools and features but nothing compares to their support staff. I have reached out to them several times while I am learning their app so much so I think we all know each other on a first name basis. They have been nothing but patient and super helpful with every one of my chats. Thank you all for such an amazing product and team to back it up!
Thanks for your kind review! :D We're happy that you like our product and our team has been helpful! We work hard every day to help all of our users understand how Customily works so you can make the most of it, and will surely continue to do so! :)
May 4, 2023
great integration and such a variety of options to add to products. Customer support is great to work with as well if you need them
Thanks for your review and support! :) It's a pleasure to work with you too! If you need assistance with anything don't hesitate to contact our team again, we'd love to help you!
April 21, 2023
This app has been a feature we have longed for in our business. It has made our wholesale and everyday customers feel more involved with our brand and catered to. Additionally the developers and techs involved are so attentive and patient even with the smallest questions. Given time they come up with creative solutions and have made an app that we will continue to work with. Thank you!
Thank you for your kind words! We're thrilled that you're making such good use of our app, that's what we aim for! :) We'll keep working hard to deliver the best solution for our users!
March 22, 2023
Great support and app for personalization. I found it easier to use than other app like PersonalBridge, TeeInBlue...
Thanks for your review! We're happy to know you're making good use of our app! :D If you need any help don't hesitate to let us know!
March 21, 2023
Customily is currently the best app for selling personalization. The customer support is good, but it would be even better if everything could be fixed and supported faster. Anyway, thanks to the team!"
Thanks for your review! Your feedback helps us to improve our services :) We will work harder to provide faster support during VietNam business hours!
March 20, 2023
Customily is really amazing! It's the best app I've ever used, especially with its customer service function, no matter what problem I have, it's always there to help me solve it in the first place, which is really great!
Store
My Store
Using app
About 2 months
Thanks for your kind review :) we're happy that you're enjoying our app and that you find our support team helpful. We work hard to be of service and give our users the best experience possible!
March 20, 2023
Customily is a fantastic app that provides an excellent solution for businesses looking to offer personalized products to their customers. The app is incredibly user-friendly and easy to navigate, making it simple for even the least tech-savvy individuals to set up and manage their own product customization options. One of the things I love most about Customily is the wide range of customization options it offers. Whether you're looking to offer customized apparel, phone cases, or home decor items, Customily has everything you need to create unique, one-of-a-kind products that your customers will love. In addition to its impressive customization capabilities, Customily also provides excellent customer support. The team is always available to answer any questions or concerns, and they are quick to respond and resolve any issues that may arise. Overall, I would highly recommend Customily to any business looking to offer personalized products to their customers. With its user-friendly interface, extensive customization options, and excellent customer support, Customily is truly the best app of its kind on the market today.
May 16, 2023
After a conversation with the company's CEO, the service was excellent, and they always listened. Great service, and without a doubt, I will recommend their software.
Thanks for your feedback! Our live support was offline for a couple of days, but will be back tomorrow! I believe there was a typo error there, but don't worry that it won't be down until mid-April ;) Having said that, we're sorry that you feel that way now, but rest assured that our support team is great and will help you with anything you need! If you don't want to communicate via email or live chat, you can also ask our team for a training session and they will happily jump into a call with you to teach you everything about Customily!