All reviews

Rating Breakdown

  • 5
    90% (184 ratings)
  • 4
    2% (4 ratings)
  • 3
    1% (2 ratings)
  • 2
    1% (3 ratings)
  • 1
    6% (12 ratings)
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5 / 5 Share

May 16, 2023

Quick Response with detail explanation from the team Easy to use UI friendly Best Live Preview Editor

Using app

5 months

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for your review and support! :) We're happy to have you on board, if you need more help with anything don't hesitate to reach us again! We're here to help!

5 / 5 Share

May 15, 2023

Yes Customily might seem overwhelming at first with all of it's amazing tools and features but nothing compares to their support staff. I have reached out to them several times while I am learning their app so much so I think we all know each other on a first name basis. They have been nothing but patient and super helpful with every one of my chats. Thank you all for such an amazing product and team to back it up!

Using app

About 1 year

Total reviews

2

Average rating

4.0

Developer Reply

Thanks for your kind review! :D We're happy that you like our product and our team has been helpful! We work hard every day to help all of our users understand how Customily works so you can make the most of it, and will surely continue to do so! :)

5 / 5 Share

May 9, 2023

Lots of options for customization! I am just getting started but the design opportunities are endless! Excited!

Using app

5 months

Total reviews

2

Average rating

5.0

Developer Reply

Thanks for your review! We're so happy to have you on board! Welcome to Customily! :D If you need help with anything don't hesitate to reach our support team for assistance, we're here to help you!

5 / 5 Share

May 5, 2023

Excelente aplicación. La atención a clientes es muy buena y rápida. La manera en la que se ve el preview del producto es increíble, mis clientes lo aman.

Using app

Over 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Gracias por tu apoyo! Nos encanta saber que Customily es útil para tu negocio y que tus clientes aman las previews!! Si necesitas más asistencia no dudes en contactarnos, estamos para ayudarte! :D

5 / 5 Share

May 4, 2023

great integration and such a variety of options to add to products. Customer support is great to work with as well if you need them

Using app

7 months

Total reviews

6

Average rating

5.0

Developer Reply

Thanks for your review and support! :) It's a pleasure to work with you too! If you need assistance with anything don't hesitate to contact our team again, we'd love to help you!

5 / 5 Share

April 26, 2023

Of the available apps that provide customization options for customers to upload photos and input text and change fonts, etc., this seems to have the most user friendly interface. The customer service from Customily has been very responsive. While there is a learning curve it seems well worth it. It is a real difference maker for selling personalized products.

Using app

12 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your review! We're happy to read that our app is helping you sell personalized products, that's what we aim for! If you need help with anything, don't hesitate to reach our team again! ;)

5 / 5 Share

April 21, 2023

This app has been a feature we have longed for in our business. It has made our wholesale and everyday customers feel more involved with our brand and catered to. Additionally the developers and techs involved are so attentive and patient even with the smallest questions. Given time they come up with creative solutions and have made an app that we will continue to work with. Thank you!

Using app

5 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your kind words! We're thrilled that you're making such good use of our app, that's what we aim for! :) We'll keep working hard to deliver the best solution for our users!

5 / 5 Share

April 18, 2023

Great app! Lots of support for new users. Highly recommend. I just started using Customily in my store and the possibilities are really endless, creativity along with accessibility.

Using app

6 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your kind words and welcome to Customily! :D We're happy to have you onboard and looking forward to seeing your personalized products soon! If you need help with anything don't hesitate to let us know!!

5 / 5 Share

May 19, 2023

Julieta is awesome!! He was so patient with helping me and so easy to work with. He cleared up so much of my frustrations!! 5 stars!!

Using app

11 months

Total reviews

2

Average rating

5.0

Developer Reply

Thanks for your support! We're happy to be of help, Brian is the best! ;) If you need further assistance don't hesitate to let us know! :)

5 / 5 Share

April 14, 2023

What you will not be disappointed with using this app is the customer support! They genuinely care about their customers and will do their best to ensure that their services will compliment your business to the best of it's ability. I HIGHLY recommend trying them out to see if it will work with your website. Great, great company! You won't be disappointed working with them!

Using app

2 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for your support and kind review! We work hard daily to help our users as best as possible, so we're happy to read such nice words :)

5 / 5 Share

April 5, 2023

I'm new but I'm having a really good support to beggining this journey. I'm so excited to learn more and more about it.

Using app

6 months

Total reviews

3

Average rating

5.0

Developer Reply

Thanks for your review and WELCOME to Customily! We're super happy to have you on board and will continue helping you through your journey so you can make the most of our app! :D

5 / 5 Share

March 31, 2023

I have found Customily personalisation app to be one of the best so far so good. Much easier to use than i thought. I have tried several apps and admit support is the next biggest thing apart from a well needed clever app to move forward in your project build. I used their support chat and realised they are in a different time zone to the UK I waited and my patients paid off. Cecilia has offered excellent support who understands the app and with great depth. Cecilia helped several times and was a pleasure, believe me the wait was worth it. I would highly recommend them to anyone who is serious about finding and solving the personalisation struggle for your store. Big Thanks

Using app

About 1 month

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for your kind review :) For us, it's a pleasure to help you so you can make the most of our app. Thanks for your support and we wish to continue working together for a very long time!

5 / 5 Share

March 29, 2023

his product is incredible! And I cannot say enough good things about the sincere help we receive from support!! I recommend this to anyone looking to take their designs to the next level!!

Using app

9 months

Total reviews

3

Average rating

5.0

Developer Reply

Thanks for your review and kind words! We're so happy to be of help and we'll keep working hard to provide the best support possible!

5 / 5 Share

March 23, 2023

There's a lot of apps out there for customizing products. So why Customily? Well, their set up process is SO much easier than everything else that's out there. The UI is easy to navigate and all functions are simple to create. This is from someone that is tech savvy, but not to that extent. On top of that, their customer service and dev teams are incredibly helpful. If there's anything that's out of your reach, they are sure to help. Well worth the price!

Using app

6 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your support and kind words! We're thrilled that you're happy with Customily and making good use of it ;) If you need help with anything, you know how to reach us! :D we'll keep working hard to deliver the best service possible!

5 / 5 Share

March 22, 2023

Customily is really amazing. The customer support is good and enthusiastic. I'm quite satisfied with using the app. Thanks to the team!

Store

Owl Ohh

Using app

11 months

Total reviews

2

Average rating

5.0

Developer Reply

Thanks to you for your kind words and review! It's a pleasure to assist you and work with you! If you need further help don't hesitate to let us know!

5 / 5 Share

March 22, 2023

Great support and app for personalization. I found it easier to use than other app like PersonalBridge, TeeInBlue...

Using app

11 months

Total reviews

2

Average rating

5.0

Developer Reply

Thanks for your review! We're happy to know you're making good use of our app! :D If you need any help don't hesitate to let us know!

5 / 5 Share

March 21, 2023

Customily is currently the best app for selling personalization. The customer support is good, but it would be even better if everything could be fixed and supported faster. Anyway, thanks to the team!"

Store

Suzitee

Using app

27 days

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for your review! Your feedback helps us to improve our services :) We will work harder to provide faster support during VietNam business hours!

5 / 5 Share

March 20, 2023

Customily is really amazing! It's the best app I've ever used, especially with its customer service function, no matter what problem I have, it's always there to help me solve it in the first place, which is really great!

Store

My Store

Using app

About 1 year

Developer Reply

Thanks for your kind review :) we're happy that you're enjoying our app and that you find our support team helpful. We work hard to be of service and give our users the best experience possible!

5 / 5 Share

March 17, 2023

Customily is one of the best apps I have come acros. If not THE best! And as for the support, they are there whenever you need and the level of service is out of this world. Could not be happier, and a shout out to Julieta who helped me with a bunch of things with just a few clicks of some buttons. Magic!

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for your review and support! :) We're happy to be of help, please let us know if you need more assistance while learning how to use our app! It's great to have you on board!

5 / 5 Share

March 21, 2023

Thank you Martina for your help, also appreciate the help from all the team members. Yet still, this APP might be very powerful, it's still very hard to use...

Store

MOCOFE

Using app

5 months

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for your review and feedback! We are working on improving our tutorial videos so everyone can learn how to use Customily faster. If you need further assistance, don't hesitate to let us know, we're here to help you!