Customily Product Personalizer

Aug. 10, 2022

The app and support are great. Because the app has so many features there is a long learning curve but once you figure it all out there is so much you can do with the app. Customers love seeing what their personalization will look like.

Aug. 5, 2022

We have been using this app long before coming over to Shopify. I was worried about how the transfer would work and if would we have the same performance and results. We have! Our templates transferred over perfectly and the Shopify app works great. Great app for creating product customizations. Highly recommend.

July 12, 2022

I've tried a few different customization apps before Customily. Some were ok, some were not great and all had way too much to learn for someone running their own Ecom site. Customily platform has been great but most important and this is the biggest reason to use Customily is the support. They literally walk you step by step setting your listings, creating your templates, etc. Jose has been absolutely amazing, and with out a doubt, everyone should give Customily a go, for any type of customization products.

July 8, 2022

It's been a game changer for us. We're pushing the system pretty hard and there's always room for improvement, particularly with bulk capabilities, but we love this app and it's an important part of our buying experience now. Also, they've been good to work with and are responsive, for which we are also grateful!

July 7, 2022

This app has allowed me to solve an issue with custom designs for my products. It works well even though you have to adapt to the app as it will not adapt to you. It will take you a bit of trial and error before figuring out how to use it. There are still a few bugs here and there but it looks like they are improving the app constantly. Happy to work with them. I recommend it.

June 22, 2022

Excellent service. My issue was resolved in the hour. We've been using Customily for nearly a year now to offer personalization of our sustainable mailers and stickers.

May 20, 2022

Fantastic App and super helpful team to work with! These guys are the best in the business, and offer a fantastic service!

May 11, 2022

I can recommend Customily to everyone! Super personalization tool, works flawlessly and easy to understand. But especially positive is the service, I have never seen such an incredibly good service! Thank you!

May 11, 2022

This app is so powerful, I can do everything I think of with this app. And the customer service is timely and good!

May 9, 2022

100% recommended, Best Personalization App out there. Robust for large or small stores, Print ready files generation on the background while light preview in real time for front end customers. integrates with the most popular POD companies for seamless production and fulfillment Automation. And Customer Service is top A+ Class. Thank you . Gary Contreras

April 8, 2022

This really nice apps,we used it for customize of sneakers,and a lot of customers like it.Also we will use it for apparels,tumblers and hats customize marketing.Thanks for such good app.

Oct. 18, 2022

UPDATE: I've been rocking with CUSTOMILY now for months and many of the issues in my original review have been fixed. They have taken action on all my concerns from the original review. Here is what's been done since my review: Alignment tools have been added, Undo has been added, they've updated the option preview images to automatically crop saving me a ton of time, they've recently introduced layouts which will make my life so much easier. I am going to leave my original review below so you can see what my issues were originally before the improvements. ****Original Review Below**** I was so excited to find this app. I thought it would truly be the answer to my personalized prayers. They are on the right track but have major room for improvement. Here are the I've experienced to date: 1. Incorrect Production Files (not the options customer chose) 2. No undo button when setting up templates. You mess up you just have to start over. 3. No alignment tools in the template builder. 4. Adding new items to libraries already in use is a nightmare. I added a new hair option and I still haven't recovered from the massive mess it has made of my options. 5. Bugs galore hints the issues I'm having with the production files and libraries. 6. My last few tickets have been left unresolved. One ticket they sent me a messaging saying they were closing it cause they hadn't heard from me in 4 days but I was waiting on them to resolve the issue that I had written in about. Like I said they are on the right track but they are not there yet. I'm going to give them a little more time to make this right before I look for a less buggy app. I forgot to add the fact that there are usage fees. In and of itself it isn't bad but when the app is producing incorrect files and charging you for each one THAT is a BIG problem. I'm losing money, customer confidence its just plain bad business.

Jan. 27, 2022

It's very useful for us since our service demands user customization. It's a perfect fit. The apps are easy to explore and deploy. This app deserves more than 5 stars. Great job!

Dec. 16, 2021

Great app with a ton of options to sell customizable products. From engraving to tshirts and mugs, you really can not find a more versatile app that works properly!

Dec. 15, 2021

Great team to work with. Very responsive to questions and assistance. We enjoy working with them a lot and have integrated their app into many of our products.

Dec. 12, 2021

Customily is very powerful and can do a lot. You need to be prepared to figure it out. We have been working with Alejandro and his team for a while. They have been helpful and responsive to our requests. I wish customizations could be delivered faster. We are about to launch, so I will update this after we launch. So far so good!

Dec. 6, 2021

This app is a game-changer and is saving us so many hours of work every single day. We're using Customily to show customers a live preview of their customized product and then automatically creating the print file. The amazing part is that this app allows us to not only download a file of the live-preview, but also a second predefined print file of the exact design that we need to create the individual product. This is the ONLY app i found that is able to do this! The app works seamless with the Debut Theme and also with a AJAX cart drawer. I've also tested other apps before, but this one seems to be the fastest with the fastest loading times. The last thing i want to mention is the incredible customer service. They have a inhouse developer team that is open to help with any change you want to make to your theme regarding the customily app. In this sense i would especially like to thank Flor from the customer service team for helping us with every single question or problem that we had so far. To sum up - This is the best app for customized and personalized products by far!

Oct. 15, 2021

I love the app and all the functions - and not to mention the support. Its amazing! You get help with everything you need.

Oct. 14, 2021

Great response when you ask for help from the support team. Our concern was addressed quickly and issue was resolved.

Aug. 10, 2021

Customily is an excellent app for customization. It took me a few days to learn how to use it, but it wasn't too difficult. It meets most of the logic that I need to diversify the customizations. The support team is fantastic. They respond to my emails within a business day or less and resolve most of my issues. Highly recommend this to meet a specific need on any personalized product!