Customily Product Personalizer

Aug. 10, 2022

The app and support are great. Because the app has so many features there is a long learning curve but once you figure it all out there is so much you can do with the app. Customers love seeing what their personalization will look like.

Aug. 5, 2022

We have been using this app long before coming over to Shopify. I was worried about how the transfer would work and if would we have the same performance and results. We have! Our templates transferred over perfectly and the Shopify app works great. Great app for creating product customizations. Highly recommend.

July 27, 2022

I used this app to create custom puzzle options for our website, Jose was very knowledgeable and helpful.

July 12, 2022

This is the best app for personalising your products - I've not found another app that comes close. It takes a little while to get to grips with it, but once you do, it's very powerful. Customers absolutely love how they get to see what the product looks like before they order. The support is amazing, very quick to respond and they go above and beyond to help you out. Highly recommend.

July 12, 2022

I've tried a few different customization apps before Customily. Some were ok, some were not great and all had way too much to learn for someone running their own Ecom site. Customily platform has been great but most important and this is the biggest reason to use Customily is the support. They literally walk you step by step setting your listings, creating your templates, etc. Jose has been absolutely amazing, and with out a doubt, everyone should give Customily a go, for any type of customization products.

July 8, 2022

It's been a game changer for us. We're pushing the system pretty hard and there's always room for improvement, particularly with bulk capabilities, but we love this app and it's an important part of our buying experience now. Also, they've been good to work with and are responsive, for which we are also grateful!

July 7, 2022

This app has allowed me to solve an issue with custom designs for my products. It works well even though you have to adapt to the app as it will not adapt to you. It will take you a bit of trial and error before figuring out how to use it. There are still a few bugs here and there but it looks like they are improving the app constantly. Happy to work with them. I recommend it.

July 20, 2022

I had a few issues at first but the CEO Alejandro reached out to me with excellent customer service and they we're able to fix the issues I was having. I am looking forward to seeing what this app has to offer! Thanks again.

July 13, 2022

This function is very easy to use. The customer service explanation is more patient. It would be even better if you could add a tutorial for beginners.

June 22, 2022

Excellent service. My issue was resolved in the hour. We've been using Customily for nearly a year now to offer personalization of our sustainable mailers and stickers.

June 2, 2022

I have started using this app for a bit more than a month now and very pleased with the features and support. Will recommend it to everyone.

May 20, 2022

Fantastic App and super helpful team to work with! These guys are the best in the business, and offer a fantastic service!

May 19, 2022

I cannot say enough of how customily allowed us to become a differentiator in our market, especially since we sell very detailed and highly customized products. My only complaint would be that when we started 2+ years ago it was not very user friendly. It still is difficult for me to understand certain parts, BUT the customer service which is now embedded via chat in the app, is beyond helpful and I have yet to stump them. Wish the price could go down, but definitely worth the price we pay.

May 11, 2022

I can recommend Customily to everyone! Super personalization tool, works flawlessly and easy to understand. But especially positive is the service, I have never seen such an incredibly good service! Thank you!

May 11, 2022

This app is so powerful, I can do everything I think of with this app. And the customer service is timely and good!

May 9, 2022

100% recommended, Best Personalization App out there. Robust for large or small stores, Print ready files generation on the background while light preview in real time for front end customers. integrates with the most popular POD companies for seamless production and fulfillment Automation. And Customer Service is top A+ Class. Thank you . Gary Contreras

April 8, 2022

This really nice apps,we used it for customize of sneakers,and a lot of customers like it.Also we will use it for apparels,tumblers and hats customize marketing.Thanks for such good app.

March 22, 2022

I like the app a lot but what I like most is the outstanding and exceptional customer support. Every issue I had (and I am using the app for over a year) was solved. I totally recommend this app.

Oct. 18, 2022

UPDATE: I've been rocking with CUSTOMILY now for months and many of the issues in my original review have been fixed. They have taken action on all my concerns from the original review. Here is what's been done since my review: Alignment tools have been added, Undo has been added, they've updated the option preview images to automatically crop saving me a ton of time, they've recently introduced layouts which will make my life so much easier. I am going to leave my original review below so you can see what my issues were originally before the improvements. ****Original Review Below**** I was so excited to find this app. I thought it would truly be the answer to my personalized prayers. They are on the right track but have major room for improvement. Here are the I've experienced to date: 1. Incorrect Production Files (not the options customer chose) 2. No undo button when setting up templates. You mess up you just have to start over. 3. No alignment tools in the template builder. 4. Adding new items to libraries already in use is a nightmare. I added a new hair option and I still haven't recovered from the massive mess it has made of my options. 5. Bugs galore hints the issues I'm having with the production files and libraries. 6. My last few tickets have been left unresolved. One ticket they sent me a messaging saying they were closing it cause they hadn't heard from me in 4 days but I was waiting on them to resolve the issue that I had written in about. Like I said they are on the right track but they are not there yet. I'm going to give them a little more time to make this right before I look for a less buggy app. I forgot to add the fact that there are usage fees. In and of itself it isn't bad but when the app is producing incorrect files and charging you for each one THAT is a BIG problem. I'm losing money, customer confidence its just plain bad business.

Feb. 17, 2022

i like this app！This app has helped me solve a lot of problems！ But I still hope the staff can solve my problem as soon as possible!!