MPO ‑ Multiple Product Options
The reviews are overwhelmingly positive, with most users praising the app for being easy to use, effective for product customization, and a strong fit for needs like engraving, custom text fields, product options, and customer notes. A major highlight is the support team: reviewers repeatedly describe them as fast, responsive, knowledgeable, patient, and willing to go beyond basic troubleshooting to help with theme compatibility, setup, and custom requests. Many users also mention that issues were resolved quickly, often within minutes or hours, which created a strong sense of reliability and confidence in the app. The main negatives are relatively limited, but a few users noted setup or theme-related issues, such as fields not showing correctly, options duplicating, or the app not working as expected at first. One reviewer said they could not get a hold of support, and another felt the app was somewhat basic or that the product page details were not very clear before purchase. Even so, these concerns were usually followed by praise for the support team’s ability to fix problems quickly, suggesting that the app’s biggest weakness is occasional implementation friction rather than core functionality.
Rajan was very helpful and acted quickly to help me solve a problem with my MPOs that I was unable to figure out. Quick and knowledgeable service like this has made me glad that I went with shopify for my website!
Thank you for your kind words! We’re glad Rajan was able to quickly help resolve the issue with your MPOs. We truly appreciate your trust in our team and are happy to support you as you grow your Shopify store.
Excellent customer support! The team has been patient, responsive and genuinely helpful throughout the process. They took the time to understand what I needed and find a solution. I really appreciate their care and professionalism.
★★★★★ We’ve been working with MPO for six years, and our experience has consistently been excellent. During that time, this was the only issue we encountered, involving the attachment of our logo and text. Their support team responded quickly, remained attentive throughout our email communication, and resolved everything efficiently. We truly appreciate their professionalism, reliability, and excellent customer service. It’s reassuring to know that when an issue arises, their team is ready to help and provide a prompt solution. Highly recommended!
Thank you so much for your kind words and for trusting MPO for the past six years! We truly appreciate your continued support and are glad our team was able to quickly resolve the issue with the logo and text attachment. Providing reliable support and making sure our customers have a smooth experience has always been very important to us. It means a lot to have you as a long-term customer, and we look forward to continuing to support you for many more years. Thank you again for your recommendation and continued trust in MPO!
Great app and easy to use. Customer support is great as well!
Rajan was very responsive and helpful, and managed to solve my issue to customise my options.
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