All reviews

Rating Breakdown

  • 5
    92% (206 ratings)
  • 4
    3% (6 ratings)
  • 3
    2% (4 ratings)
  • 2
    0% (1 ratings)
  • 1
    3% (6 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Aug. 2, 2022

thank you for the fantastic service!!! it was very quick and helpful!!! thank you, dear Richa! EMILI

Store

EMILI

Using app

About 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

June 20, 2022

I had an issue where my customized box disappeared. No clue why, website was set up by someone, so not sure the ins and outs. Reached out to the app developer and it was fixed quickly.

Using app

9 months

Total reviews

1

Average rating

5.0

4 / 5 Share

June 16, 2022

It definitely gets the job done and when we had an issue, the tech support was quick to resolve it. Thank you!

Using app

Almost 2 years

Total reviews

1

Average rating

4.0

5 / 5 Share

June 9, 2022

I love this app- it allows us to gather customization info from the customer. The customer service tech team is very responsive and helpful when / if any errors occur.

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

June 1, 2022

Fantastic app and great support! The team resolved my query really promptly. I would definitely recommend!

Using app

About 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

May 18, 2022

Great app with a good level of customisation. Experienced an issue when updating but it was promptly fixed by the friendly and quick support!

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

April 8, 2022

Raj was SUPER helpful!! He helped me with getting different combinations for different products as I need

Using app

8 months

Total reviews

3

Average rating

5.0

5 / 5 Share

March 25, 2022

I just downloaded the products. The support is fast and effective. Lets see if this will be able to boost my store's variety.

Using app

About 2 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

March 3, 2022

We have multiple vendors. I've used the app to give each of them the ability to identify and customize orders made based on their advices. Simple! Efficient ! Great support...I do recommend

Using app

Over 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 15, 2022

Good app, I have it on two stores. On one store they help me with some improvements, very good support!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 31, 2022

Amazing customer service thank you for coming to my rescue after an upgrade. I couldn't work out how to fix it and Raj went into my site and fixed it for me. Thanks so much

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 16, 2021

Great app, simple to use and the tech support service is absolutely fantastic! 10 stars just for that! Thank you for making it work on our website.

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 5, 2021

They are extremely responsive. I needed custom tags as my products have different options for each one and they have always created them for me extremely quickly. They are highly responsive and helpful! Thank you!!!

Using app

About 1 year

Total reviews

2

Average rating

5.0

2 / 5 Share

Nov. 2, 2021

Cannot seem to get a hold of anyone to help me figure out where I go to find the uploads from my customers......

Using app

28 days

Total reviews

2

Average rating

3.5

Developer Reply

Thank you for your review. As you know that we have already solved the issue which you were facing. That was your theme issue. Now you will be able to see the uploaded image link on your order with product properties.

5 / 5 Share

Oct. 15, 2021

The App is quite basic, but just what I needed: more than 100 options on one product. Price is great, customer service amazing! I´m very happy with it

Using app

19 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 1, 2021

Very grateful for all the help supplied. Great customer service. Greatly appreciated. Mady helped with my query and all is working the way i want it to now.

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 29, 2021

Very fast and good service. I was looking for help and everything was done in a few ho Highly recommended!

Using app

6 months

Total reviews

1

Average rating

5.0

4 / 5 Share

Sept. 28, 2021

Very useful app and quick customer service. Recommend 100% for small businesses who would like some flexibility with personalization.

Using app

Over 1 year

Total reviews

1

Average rating

4.0

5 / 5 Share

Sept. 30, 2021

Great service! and great APP! Quite easy to do yourself, and if you have any trouble the service is fast and professional. Almost no waiting time for support response, and they know what they are doing.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

4 / 5 Share

Sept. 20, 2021

Our business needed a solution for customers to provide a sidemark to indicate the location where specific items/products would be placed. Infinite Options provided us with a tool to easily create fields that could be entered by our customers, display on packing lists, invoices, orders, and email communication, and enhance our fullfilment process so items could be labled appropraitely during the pick and pack function. After switching to a new theme for the website we ran into an issue finding the correct area to insert the line of code to integrate with the theme. The customer support team quickly answered the request and resolve this for us. I am extremely happy with the app and the support. The only functionality lacking is the ability to integrate into products when creating orders through the admin.

Using app

About 2 months

Total reviews

5

Average rating

4.8