All reviews

Rating Breakdown

  • 5
    95% (86 ratings)
  • 4
    3% (3 ratings)
  • 3
    2% (2 ratings)
  • 2
    0% (0 ratings)
  • 1
    0% (0 ratings)

Reviews with Text

  • 98% (89)
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5 / 5 Share

Aug. 13, 2020

Very Fast and efficient. Super responsive and helpful support team. Thank you for your helping!!!!!!!

Using app

1 day

Total reviews

2

Average rating

5.0

5 / 5 Share

March 23, 2021

I asked to have the liquid code added to my website. Done within an hour. The app is easy to use, but did not realize you have to have the same form for every product so you have to be creative. Once I figured out what I wanted my for to say I was good. Then, I wanted to see if their was a way to have my form set up side by side and was not sure that was possible but asked anyway and within an hour they did it again, they fixed the way I wanted it. So now I am a Happy Product Customizer. So very impressed with their Excellent Customer Service. Thank you all so much!

Using app

8 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 9, 2020

Love the customer service! I had trouble knowing where to place the code for the app and within 12 hours Raj emailed me back and had the code in place for me.

Using app

1 day

Total reviews

1

Average rating

5.0

5 / 5 Share

July 24, 2020

The app lacks some basic functionality such as the possibility to change color, but I wrote twice to the developer with questions and they answered super quickly, and as a result everything I need just works.

Using app

15 days

Total reviews

3

Average rating

5.0

5 / 5 Share

July 20, 2020

It worked great for me. Had doubts as to how to install it, but the tech support was very quick and efficient and they installed it for me. Recommended!!

Using app

4 days

Total reviews

1

Average rating

5.0

5 / 5 Share

July 13, 2020

Raj from the support team was a great help with setting up the app on both my stores - highly recommend this app.

Using app

6 days

Total reviews

5

Average rating

5.0

5 / 5 Share

July 12, 2020

I found this tricky to set up but the customer service is amazing. The team got back to me and fixed my problem on a sunday...... The app is the best way to add the text boxes I needed my clothing store. Once set up it's so easy to add the feature to new products with no need to go into the app.

Using app

About 4 hours

Total reviews

3

Average rating

5.0

5 / 5 Share

June 27, 2020

Excellent response from the Support Team. The application makes a huge difference regarding customization and it is very easy to install. I Definately recommend it !

Using app

About 23 hours

Total reviews

3

Average rating

5.0

5 / 5 Share

June 21, 2020

The customer service from this app is amazing!!!! First of all it's vert affordable and if you need this for your website, its worth it! Secondly, the moment i installed the app, i got a notification to email if i need help with coding. I did so and i received 110% help back! i recommend.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

June 11, 2020

Very pleased with this app. Customer service excellent. I needed help to put the code in the correct place and Raj was more than happy to do this for me, he also made an alteration to the appearance so that it matched the style of my page. I personalise my work with embroidered names and words and this app works well for my needs.

Using app

30 days

Total reviews

1

Average rating

5.0

5 / 5 Share

June 10, 2020

Excellent application! I am happy with the results, excellent support !! It will definitely be my first choice for other stores

Using app

20 days

Total reviews

4

Average rating

5.0

5 / 5 Share

May 23, 2020

Great App. It's nice and easy to use and does the product customization job perfectly. Moreover, their customer service is really helpful. Highly recommended.

Store

Trendyz

Using app

1 day

Total reviews

10

Average rating

5.0

5 / 5 Share

May 10, 2020

This app is just what I was looking for! I had some issues installing it and emailed support. They were able to assist me very quickly and update the fields I was looking for. Highly recommend!

Using app

About 18 hours

Total reviews

6

Average rating

5.0

5 / 5 Share

May 3, 2020

App does what I needed. I had a couple requests and they took care of them ASAP. Service is top notch

Using app

1 day

Total reviews

8

Average rating

5.0

5 / 5 Share

April 10, 2020

This app has been great for what my store needed. The price is extremely affordable as well. The tech support has been amazing and helped with all that I have needed done. Thank you!

Using app

11 days

Total reviews

5

Average rating

5.0

5 / 5 Share

March 19, 2020

Great app and great Tec service. We wanted to add one product which could include a customised message. This is great. We use a third party skin and the code was inserted for us.

Using app

About 21 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 26, 2020

They’re fast and responsive. Helpful indeed. I just gave them instructions of what I want and they did it. Also the monthly is affordable

Using app

3 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 19, 2020

We just needed a form where customers can add there name to personalise products, this app does exactly this. We installed the app and had troubles to install it properly. we Use the theme "Icon" and it seems often to be not very easy to install apps following the install instructions, because the code in "Icon" is so different then in the tutorials. however, Master Raj came and solved the issue very fast by not only installing the app, but also by adjusting it to fit our needs. Big thanks to your service and we are looking forward to use the app!

Using app

1 day

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 30, 2020

Very good app, perfect for what I need! I contacted support for a few adjustments and Raj was super professional and very responsive! He set up everything I asked for, I recommend it!

Store

Bizbriz

Using app

4 days

Total reviews

6

Average rating

4.3

5 / 5 Share

Jan. 3, 2020

Easy to set up and use, customer support is lightning fast. I needed to create fields for my customers to input personalization for custom invitations and for the price and support this app can't be beat.

Using app

About 1 hour

Total reviews

1

Average rating

5.0