All reviews

Rating Breakdown

  • 5
    92% (207 ratings)
  • 4
    3% (6 ratings)
  • 3
    2% (4 ratings)
  • 2
    0% (1 ratings)
  • 1
    3% (6 ratings)
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5 / 5 Share

March 23, 2021

I asked to have the liquid code added to my website. Done within an hour. The app is easy to use, but did not realize you have to have the same form for every product so you have to be creative. Once I figured out what I wanted my for to say I was good. Then, I wanted to see if their was a way to have my form set up side by side and was not sure that was possible but asked anyway and within an hour they did it again, they fixed the way I wanted it. So now I am a Happy Product Customizer. So very impressed with their Excellent Customer Service. Thank you all so much!

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 9, 2020

Love the customer service! I had trouble knowing where to place the code for the app and within 12 hours Raj emailed me back and had the code in place for me.

Using app

1 day

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 4, 2020

Had some issues setting up initially however an email to support and Raj got us up and running within the day. Great support and product is as described

Using app

About 2 months

Total reviews

4

Average rating

5.0

5 / 5 Share

July 24, 2020

The app lacks some basic functionality such as the possibility to change color, but I wrote twice to the developer with questions and they answered super quickly, and as a result everything I need just works.

Using app

15 days

Total reviews

3

Average rating

5.0

5 / 5 Share

July 20, 2020

It worked great for me. Had doubts as to how to install it, but the tech support was very quick and efficient and they installed it for me. Recommended!!

Using app

4 days

Total reviews

1

Average rating

5.0

5 / 5 Share

July 17, 2020

so i had difficulty with the app and getting the options i wanted but tech support was able to get me a customized look and do my options better than i even imagined within 10 minutes.

Using app

About 12 hours

Total reviews

2

Average rating

5.0

3 / 5 Share

July 14, 2020

It seemed like a good fit for my store: I just need customers just to describe the personalized design they want, nothing crazy. The price was right, but sadly this is only one form for all your products, and I really need to have different forms for different products (some products I need sizing info, others I need design info...) Too bad :(

Using app

29 days

Total reviews

4

Average rating

3.0

5 / 5 Share

July 13, 2020

Raj from the support team was a great help with setting up the app on both my stores - highly recommend this app.

Using app

6 days

Total reviews

5

Average rating

5.0

5 / 5 Share

July 12, 2020

I found this tricky to set up but the customer service is amazing. The team got back to me and fixed my problem on a sunday...... The app is the best way to add the text boxes I needed my clothing store. Once set up it's so easy to add the feature to new products with no need to go into the app.

Using app

9 months

Total reviews

3

Average rating

5.0

5 / 5 Share

June 27, 2020

Excellent response from the Support Team. The application makes a huge difference regarding customization and it is very easy to install. I Definately recommend it !

Using app

Almost 2 years

Total reviews

3

Average rating

5.0

5 / 5 Share

June 21, 2020

The customer service from this app is amazing!!!! First of all it's vert affordable and if you need this for your website, its worth it! Secondly, the moment i installed the app, i got a notification to email if i need help with coding. I did so and i received 110% help back! i recommend.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

June 21, 2020

i was looking for a cheap app that could give me the options that this one does, and i must say that this app works great. Also, support is super fast and friendly.

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 18, 2020

I was looking for a simple and cheap product option app for my store. Both of that is possible with product infinite options. The communication with the support team is really fast and competently. I had a issue with my store and they fixed it in only 2 hours. Thank you for your great service. I do recommend this app.

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

June 16, 2020

ho usato questa app per porsonalizzare i miei prodoti , ottima app , anche il supporto veloce e ottimo

Using app

Almost 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

June 11, 2020

This app is PERFECT. Any customisation/personalisation that you need for your site, this app covers and for such an extremely great price. I spoke with Raj because I couldn't quite get it looking how I wanted it to and he sorted it out in a matter of minutes. He was SO quick replying to me. What brilliant customer support. Thank you, I'm so happy with this app. :)

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

June 11, 2020

Very pleased with this app. Customer service excellent. I needed help to put the code in the correct place and Raj was more than happy to do this for me, he also made an alteration to the appearance so that it matched the style of my page. I personalise my work with embroidered names and words and this app works well for my needs.

Using app

30 days

Total reviews

1

Average rating

5.0

5 / 5 Share

June 10, 2020

Excellent application! I am happy with the results, excellent support !! It will definitely be my first choice for other stores

Using app

20 days

Total reviews

4

Average rating

5.0

5 / 5 Share

June 6, 2020

Super app. I needed it for customers to add their names for personalisation. Got a bit stuck during installation so I asked the dev team to help and all installed for me within a day. Works perfectly. Thank you

Using app

3 months

Total reviews

6

Average rating

5.0

4 / 5 Share

May 30, 2020

The app itself is pretty average, but the customer support is by far the BEST. It's so fast that you'll find it difficult to keep up with their replies, I mean it not even kidding. They reply in SECONDS by email. Try them.

Using app

2 days

Total reviews

5

Average rating

4.0

5 / 5 Share

May 29, 2020

great app. very easy to use. needs a little bit of coding but the customer service is always there to help me. I can't code it so they did for me and teaches me and guided me how to do it on my own. My customization page is now running smoothly. I recommend this app! very thankful.

Using app

9 months

Total reviews

1

Average rating

5.0