CPB ‑ Custom Product Builder for Shopify

CPB ‑ Custom Product Builder

Custom Product Builder. Product Configurator w Live Preview.

Rating

4.5

feedback

145

Reviews

chart

#2,213

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    1%
  • Less than a day
    1%
  • Less than a month
    7%
  • Less than a year
    61%
  • More than a year
    28%

Reviews Summary

The reviews for this Shopify App are quite mixed. On the positive side, many users praise the app for its functionality, customization options, and the excellent customer support provided by the development team. Users appreciate the ability to create highly configurable products, generate simulated colors, and receive quick responses to their inquiries. The support team is described as responsive, helpful, and willing to go above and beyond to assist users with their custom enhancements. Additionally, the app is commended for its user-friendly interface and the ability to handle complex product configurations effectively. However, on the negative side, some users express frustration with the lack of support, difficulty in using the app, and issues with bugs and delays in resolving problems. Some users mention challenges with setting up the app, poor font management, and dissatisfaction with the level of customer service received.

Highlights

Mixed reviews with praise for functionality and customization options
Excellent customer support and responsiveness
User-friendly interface and ability to handle complex product configurations
Challenges with lack of support, difficulty in using the app, and issues with bugs
Frustration with setting up the app, poor font management, and dissatisfaction with customer service

Rating Breakdown

  • 5
    84% (122 ratings)
  • 4
    3% (5 ratings)
  • 3
    4% (6 ratings)
  • 2
    2% (3 ratings)
  • 1
    6% (8 ratings)
Review RSS Feed Review RSS Feed

All reviews

4 / 5 Share

Nov. 13, 2024

This app is an absolute user experience nightmare. Still no idea how it works after an hour of going back and forth in the menus. No support available to help as advertised. Trying again before asking for a refund here.

Using app

About 2 months

Total reviews

9

Average rating

1.9

5 / 5 Share

Sept. 20, 2024

Worked great for building a custom coat maker. Support was fantastic too, with very quick responses.

Using app

16 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 29, 2024

Very cool app, enabled us to create a highly configurable product for our store. This app has a ton of functionality, our favorite being the ability to generate simulated colors for our product so that we can provide mockups to customers for their exact specification. Furthermore, the CPB development team is always helpful and responsive to assist with any further custom enhancements we may need. Highly recommend!

Using app

About 1 year

Total reviews

1

Average rating

5.0

1 / 5 Share

Aug. 2, 2024

Zero support, tried everything to contact them, no answer.

Using app

2 months

Total reviews

1

Average rating

1.0

5 / 5 Share

Aug. 1, 2024

This app is really slick! Very easy to learn, and you can pack quite a bit of customization into your products. We are very happy we when with this app to customize our products.

Store

My Store

Using app

About 2 months

All reviews

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