CPB ‑ Custom Product Builder for Shopify

CPB ‑ Custom Product Builder

Custom Product Builder. Product Configurator w Live Preview.

Rating

4.5

feedback

145

Reviews

chart

#1,778

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    1%
  • Less than a day
    1%
  • Less than a month
    7%
  • Less than a year
    61%
  • More than a year
    28%

Reviews Summary

The reviews for this Shopify App are quite mixed, with a combination of positive and negative feedback. On the positive side, users appreciate the app's functionality in creating highly configurable products and providing great customization options. The support team is praised for being responsive, helpful, and going above and beyond to assist users with their needs. Users also highlight the ease of learning and using the app once they get familiar with it. However, on the negative side, some users have faced challenges with the app's user-friendliness, lack of support availability, and issues with certain features not working as expected. There are mentions of delays in responses from the support team and difficulties in setting up the app, especially for complex configurations.

Highlights

Mixed feedback with positive and negative aspects highlighted
App functionality and customization options praised
Responsive and helpful support team
Challenges with user-friendliness and support availability
Delays in responses and difficulties in setting up the app

Rating Breakdown

  • 5
    84% (122 ratings)
  • 4
    3% (5 ratings)
  • 3
    4% (6 ratings)
  • 2
    2% (3 ratings)
  • 1
    6% (8 ratings)
Review RSS Feed Review RSS Feed

All reviews

4 / 5 Share

Nov. 13, 2024

This app is an absolute user experience nightmare. Still no idea how it works after an hour of going back and forth in the menus. No support available to help as advertised. Trying again before asking for a refund here.

Using app

About 2 months

Total reviews

9

Average rating

1.9

5 / 5 Share

Sept. 20, 2024

Worked great for building a custom coat maker. Support was fantastic too, with very quick responses.

Using app

16 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 29, 2024

Very cool app, enabled us to create a highly configurable product for our store. This app has a ton of functionality, our favorite being the ability to generate simulated colors for our product so that we can provide mockups to customers for their exact specification. Furthermore, the CPB development team is always helpful and responsive to assist with any further custom enhancements we may need. Highly recommend!

Using app

About 1 year

Total reviews

1

Average rating

5.0

1 / 5 Share

Aug. 2, 2024

Zero support, tried everything to contact them, no answer.

Using app

2 months

Total reviews

1

Average rating

1.0

5 / 5 Share

Aug. 1, 2024

This app is really slick! Very easy to learn, and you can pack quite a bit of customization into your products. We are very happy we when with this app to customize our products.

Store

My Store

Using app

About 2 months

All reviews

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