CPB ‑ Custom Product Builder for Shopify

CPB ‑ Custom Product Builder

Boost revenue by increasing average order value
Rating
4.4
Feedback
98
Reviews
Chart
#1,425
Shopify
Reviews over time
New reviews per month across the app's lifetime.
App ranking
Overall position in the Shopify App Store.
Reviews summary

The reviews are overwhelmingly positive, with most merchants praising the app’s flexibility, robust feature set, and ability to handle complex product customization needs. Many users say it enables them to build highly configurable products, manage variants, display mockups, and support advanced logic that other apps could not handle. The support team is a major strength throughout the reviews: merchants frequently mention fast responses, helpful guidance, willingness to customize the app, and hands-on assistance with setup, troubleshooting, and even code changes. Several reviewers also note that the app has helped them launch faster, improve the customer experience, and support business growth. The main negatives are centered on usability and onboarding. A number of reviewers mention that the app has a learning curve and can feel overwhelming or tricky to set up at first, especially for complex configurations. A smaller but important set of negative reviews complain about poor support experiences, including slow or no responses, refusal to help without extra charges, and unresolved errors. Some users also point out specific UX limitations and missing features, such as font management, sorting, layer handling, and unclear how-to videos. Overall, the app is seen as powerful and valuable, but best suited for merchants willing to invest time in setup or rely on support for implementation.

Time spent using app
How long merchants keep the app installed.
Less than an hour 2%
Less than a day 0%
Less than a month 18%
Less than a year 68%
More than a year 11%
All reviews
5 / 5 Share
Sept. 18, 2026

Store Using app Total reviews Average rating
shopkleindesigns Over 3 years 5 5.0
5 / 5 Share
Dec. 14, 2025

Fantastic app and exceptional support team! Thanks to this app, I can offer a handcrafted product on my e-commerce that is fully customizable in every detail and variation. I’ve been using it for several years now, and over time it has become increasingly powerful and reliable. The support team is always helpful and quick to resolve any issue. I highly recommend it to anyone looking to offer a truly professional customization experience.

Store Using app Total reviews Average rating
Mamicuor Over 2 years 7 5.0
5 / 5 Share
Oct. 23, 2025

Great app and an amazing team! Custom Product Builder (CPB) is perfect for complex configurations. The support is outstanding — every question gets resolved quickly and thoroughly. A truly professional product that meets our needs 100%. Highly recommended for anyone looking for a reliable and well-designed configurator!

Store Using app Total reviews Average rating
AlbumAtelier 5 months 1 5.0
5 / 5 Share
Aug. 14, 2025

Amazing App and great Support!

Store Using app Total reviews Average rating
NoSquitos Over 3 years 3 5.0
5 / 5 Share
April 22, 2025

Fantastic easy to use software. I had a lot of questions and have been working with Zhanna on their team and she is amazing to work with. Highly recommend!

Store Using app Total reviews Average rating
Maytrix About 1 month 6 5.0

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