Daily Deals ‑ Sales Manager
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I installed this app and then found it didn't meet my needs so I uninstalled it. It failed to uninstall itself correctly and kept showing a discount that I created with it as a test.
Hi there, We appreciate your feedback, and we apologize for any inconvenience you experienced while using our app. To address this promptly, we would like to clarify that Shopify is very strict about making the install and uninstall process work and this is a non issue on the app. Rest assured, we are committed to ensuring a seamless experience for our users, even after uninstallation. Your satisfaction is our priority, and we'll work diligently to resolve this matter for you. Thank you for bringing this to our attention, and we look forward to assisting you further. - Ivy
alhamdulillah ka pake nuhun pisan,cing berkah,mun bisa mah harga na di kirangan. awis pisan. jadi abdi tiasa langganan inggal bulan
App is great to run deals. Developer is too supportive for all your post requirements. Must buy app for all eCommerce stores. Highly Satisfied!
Thank you so much for your great review of our app! We will continue to exceed your expectations.
When I first installed the app it we had a few hiccups but they answered our questions and helped get it running as we expected it to. They made an enhancement along the way that was suggested. They have since however become non-responsive to problems with the app. We have promotions that haven't ended, we have also had other double up on us. We now have several promotions that are days old and still show pending. Their help chat doesn't seem to be working now and we were unable to send the email via their message link. This app has become a liability and will be removed.
Hello, this is Conner. Really sorry about the problems that you had with the app. We have fixed the bug that was causing deals to become stuck in 'pending' state. Please reach out to me directly ([email protected]) I'd love to make it up to you if I can!
I am reluctantly using this because I haven't taken the time to try other apps. However, any app that does not answer support emails (especially after several attempts) will not get my business very long. Room for improvement in the app and things that could probably be fixed with a simple support response. Probably will never know...
Hello, I'm so sorry to hear that you didn't hear from our support team. We are available to help you. We sent you a response on your initial query, but haven't heard back since then. You can reach out to me directly for help at [email protected] and I will be more than happy to help solve your problems! Thank you! - Conner
This app was great for managing my BFCM sales. I had a few technical issues (all my fault, not the app), which Conner was great at helping me resolve. Customer Support was very fast , which allowed me to run very rewarding campaigns this year. I would highly recommend this app to anyone wanting to run deals.I will continue to use it to run spot deals in my shop. Thanks!
The customer support we've received since installing the app has been top tier. We've used the app to run one promotion thus far and all went well. Thumbs up.
Hello, We are overjoyed to learn that your promotion was a success and that we provided excellent customer service. Please get in touch if you have any concerns or if there is anything else we can do to help. Your satisfaction is our priority! - Ivy
The app has great potentials. What's more important is the developer's attitude and responsiveness to requests. This app creates urgency for flash deal offers. But the app can be so much more. With some improvements, this could be one of the great discount app.
This is the best discount app in the entire Shopify App Store! The support is very helpful, friendly and super quick. We are proud and lucky to use this app during the upcoming bfcm! It comes with great additional features and an own page just for products on special sale!
Thank you!! We are very pleased that we have delivered a great experience to you and your team. Reach out at anytime whenever you need support. Cheers! - The Daily Deals Team
So far this app has been very useful to our company for our Black Friday and Cyber Monday sales. The support team is VERY helpful and very fast to respond. I would definitely recommend this app!
Well, I set up a sale but it never materialised on the day, so that wasn't a great start. Now I've just logged in to take a look around the app and I'm getting a message that my free allocation has run out - but I've only used the app once! Oh well...deleted.
Hi, I hope this finds you well. We apologize about the first sale never populating. You had installed the app on the first day that we released a new version, and had some early technical issues. It's unfortunate that this affected you and your business. For this reason I want to make it right for you. Myself. Please check your email for my immediate action to this issue. We value you, and your business and we would love for you to let us make this right for you. What seems to have happened is the automatic deals feature was enabled on the account. This creates a new set of "deals" for you every day, automatically. The account had 10 "deals" run this month, which is past the limit of 3 deals on the free tier. (Don't worry! We are going to make it right for you though, check your email so we can help) -- Conner
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