All reviews

Rating Breakdown

  • 5
    76% (28 ratings)
  • 4
    8% (3 ratings)
  • 3
    3% (1 ratings)
  • 2
    0% (0 ratings)
  • 1
    14% (5 ratings)
Review RSS Feed Review RSS Feed

1 / 5 Share

April 22, 2024

Better apps out there. This App messed up all my Base and Compare at Prices. Took hours to fixe out 2000+ SKU's. Avoid at all cost.

Using app

About 10 hours

Total reviews

2

Average rating

1.5

1 / 5 Share

Jan. 11, 2021

Very poor service from the support team. The deals app does not work. I have been having numerous problems with this app over the past few months. Instead of a 12% discount, my store is discounted 36% and i cannot fix it until the support team looks at it. I dont recommend this app to anyone - its bad for business and reputation. 1 star is too good, they should have 0 stars.

Using app

7 months

Total reviews

8

Average rating

1.0

Developer Reply

Thank you for contacting our support team about your issues earlier. I'm glad we were able to resolve this for you. Please reach out to us if you need anything else at all and we'd be happy to help!

1 / 5 Share

Sept. 29, 2020

I installed this app and then found it didn't meet my needs so I uninstalled it. It failed to uninstall itself correctly and kept showing a discount that I created with it as a test.

Using app

35 minutes

Total reviews

1

Average rating

1.0

Developer Reply

Hi there, We appreciate your feedback, and we apologize for any inconvenience you experienced while using our app. To address this promptly, we would like to clarify that Shopify is very strict about making the install and uninstall process work and this is a non issue on the app. Rest assured, we are committed to ensuring a seamless experience for our users, even after uninstallation. Your satisfaction is our priority, and we'll work diligently to resolve this matter for you. Thank you for bringing this to our attention, and we look forward to assisting you further. - Ivy

1 / 5 Share

Feb. 14, 2020

I am reluctantly using this because I haven't taken the time to try other apps. However, any app that does not answer support emails (especially after several attempts) will not get my business very long. Room for improvement in the app and things that could probably be fixed with a simple support response. Probably will never know...

Using app

16 days

Total reviews

21

Average rating

3.5

Developer Reply

Hello, I'm so sorry to hear that you didn't hear from our support team. We are available to help you. We sent you a response on your initial query, but haven't heard back since then. You can reach out to me directly for help at [email protected] and I will be more than happy to help solve your problems! Thank you! - Conner

1 / 5 Share

Aug. 30, 2019

Well, I set up a sale but it never materialised on the day, so that wasn't a great start. Now I've just logged in to take a look around the app and I'm getting a message that my free allocation has run out - but I've only used the app once! Oh well...deleted.

Using app

14 days

Total reviews

16

Average rating

2.7

Developer Reply

Hi, I hope this finds you well. We apologize about the first sale never populating. You had installed the app on the first day that we released a new version, and had some early technical issues. It's unfortunate that this affected you and your business. For this reason I want to make it right for you. Myself. Please check your email for my immediate action to this issue. We value you, and your business and we would love for you to let us make this right for you. What seems to have happened is the automatic deals feature was enabled on the account. This creates a new set of "deals" for you every day, automatically. The account had 10 "deals" run this month, which is past the limit of 3 deals on the free tier. (Don't worry! We are going to make it right for you though, check your email so we can help) -- Conner