All reviews

Rating Breakdown

  • 5
    98% (2,206 ratings)
  • 4
    1% (23 ratings)
  • 3
    0% (4 ratings)
  • 2
    0% (6 ratings)
  • 1
    0% (3 ratings)
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5 / 5 Share

Sept. 29, 2021

Fantastic App, saving me hours of work, and very strong fast support! Excellent, user friendly and enjoy using it.

Using app

23 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 29, 2021

Amazing customer support and always willing to help when needed. I had an issue with the TransactionAmount and they solved it in just 5 minutes!

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 27, 2021

This app is very handy for pulling information form your website ensuring your customer gets the best experience possible. There customer service is very quick and professional and always there to give a hand when needed.

Using app

11 days

Total reviews

12

Average rating

5.0

5 / 5 Share

Sept. 27, 2021

customer service(Sam) was very helpful! I was looking for a filter for the report, and the app looks very handy!

Using app

5 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 27, 2021

really good support and easy to use app! the live chat was real time, set up the report as i need for me

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 25, 2021

I messaged their support later on in the evening and got a super quick response and a new data column with a specific formula added to one of my reports right away. Also for a rather odd error that was showing up, their support transferred me over to another agent who fixed the issue. I really appreciate the speed at which their support works.

Using app

3 months

Total reviews

15

Average rating

4.3

5 / 5 Share

Sept. 24, 2021

The customer service on this app is so fast. In minutes James built out the report with the info that we need. Also if you have multiple stores, they can copy over the reports you need to your other stores. This app will help us save time sifting through multiple Excel files exported from Shopify by being able to show all the columns and data we need all in one report. I look forward to working with more of this app and seeing what else we can do with it to support our business with the data it can pull and compile in an easy to use and readable way.

Using app

About 1 year

Total reviews

2

Average rating

4.0

5 / 5 Share

Sept. 24, 2021

Customer service is phenomenal. Started a free trial to play around the reporting and explore, but received a chat and an email from the Data Export team asking for assistance with any custom report. Within 24 hours, we had the report we needed, instantly signed up for the paid version which will pay itself back in the first week due to the saved hours of manually inputting sales receipts due to the particular way we were recording our sales info. Cannot recommend enough.

Using app

About 2 months

Total reviews

5

Average rating

5.0

5 / 5 Share

Sept. 23, 2021

The support is incredible and the app so easy to use! Highly recommended they helped set up a report I was looking everywhere for!

Store

freshli

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 23, 2021

Great app, excellent functionality, provided extensive reporting on multiple areas we needed. But most importantly – the level of service is truly amazing. Responsive in a matter of minutes, customized reports, helpful customer service that answers immediately – an excellent experience end-to-end. Highly recommended.

Using app

14 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 23, 2021

What a great service! I use this application since only 2 weeks and as soon as I have I question, I got the answer really fast!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 23, 2021

Great support. Asked for a custom report, received it within seconds. Would definitely recommend it to create more detailed report.

Using app

11 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 21, 2022

Great app! If it can't be done in Data Export, then probably no other app can do it. Support (Daniel) is very helpful and in setting up custom fields. I also had another, more complicated issue that support couldn't fix at first. Their developer team spent a lot of time fixing it for me. It works flawlessly now. I highly recommend this app!

Using app

Over 2 years

Total reviews

12

Average rating

3.8

5 / 5 Share

Sept. 21, 2021

Great Data Export Tool, has almost any field you can think of and the support is awesome, very helpful and responsive in short time!

Using app

3 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 20, 2021

Very helpful support team set up custom fields so that we can run reports directly from Shopify, easy to use interface with all of the fields that we needed. Thanks!

Using app

13 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 20, 2021

Customer Service is amazing very professional, Can't thank Dominic enough for all his help time and time again. A+++

Using app

Almost 2 years

Total reviews

7

Average rating

5.0

5 / 5 Share

Sept. 18, 2021

Best reporting app, with the best customer support of any app I have used. The team are always happy to help create the reports I need if I cannot do it myself. Best app to have on Shopify!

Using app

23 days

Total reviews

7

Average rating

2.9

5 / 5 Share

Sept. 18, 2021

I used another app before it was more money and way more efficient. Got this app, has questions and they responded instantly and helped me set up the reports I needed!! Must have

Using app

16 days

Total reviews

7

Average rating

5.0

5 / 5 Share

Sept. 16, 2021

Great App! I'm using it for my Nexus Sales Tax reports. Chat support is almost immediate with a live agent.

Using app

2 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 16, 2023

This app and customer service is amazing! A lot of the issues we experienced when moving over to Shopify was solved with this app. Everything from tracking product sales, exporting packing lists and custom made delivery lists. We needed some additional fields to be customised, support jumped straight at it and fixed it for us immediately. I would highly recommend this app. Thank you:)

Using app

Over 2 years

Total reviews

2

Average rating

5.0