Data Export IO: Reports

March 6, 2024

Customer service is excellent. Big thanks to Sree for your patience! I would appreciate more ability to customize reports without having to reach out to customer service each time.

Feb. 27, 2024

El primer contacto con la aplicación ha sido positivo. El equipo de asistencia nos ha ayudado a generar el reporte justamente como necesitábamos. Esperemos seguir tan satisfechos como ahora con el servicio.

Nov. 28, 2023

Always responsive to queries.

May 2, 2023

I needed a different type of export, service was great! I worked! Thanks to the team of Data Export! Best, Jesse

Nov. 8, 2022

Live Chat support is really good. Intuitive and easy to use. Only improvement would be to have a direct feed to SQL

May 4, 2022

We haven't used Data Export for very long, but so far it provides reports that I couldn't get certain details on in Shopify, and the customer service is very helpful.

March 24, 2022

Their help chat personnel is very responsive and incredibly helpful for complex requests. We have had multiple niche requests and most if not all have been fulfilled. My only qualm, is that the User interface could use a bit of tweaking.

Feb. 10, 2022

Customer service is always super fast and very helpful. The report is easy to use and also easy to customize.

Sept. 28, 2021

Customer service has been quick to assist with building and modifying reports. So far, this app has been a good match for our store.

May 28, 2021

I used this app to help me run an inventory report based on shopify collections. Once you have a basic report set up--you can edit very easily to meet your needs. Helpful on line chat folks to help you too!

March 25, 2021

Thank you so much to Mallik for working with me to create an automated daily payment summary report. It will be so helpful to our business to capture this data without having to click through multiple filters. Communication was a little slow- though I do think that is because we may be in different countries, and I am sure they are helping lots of people at the same time.

Feb. 8, 2022

I had written my own report and Data Export cloned/copied this onto my other 3 sites. Quick, simple and efficient.

March 31, 2023

The reporting is slow and unreliable. If you schedule for 12, it might arrive at any time between 12 and 1 am or even later so not suitable for time-sensitive reports. Customer support is not in real time, they just have a standard message saying they'll work on it and then disappear for days - really frustrating if your business relies on reporting. UPDATE: They migrated us to their new platform which is a little better, the delay is now not more than 30 mins.

June 8, 2020

I have been looking for a way to aggregate inventory. For example, the t-shirts we sell may have different designs printed on them, but they are the same base product for the same color and size. So I wanted to create an aggregate inventory for that purpose. After looked for this feature in many apps, I thought giving Data Export a try because rich reporting functionality and the flexibility of creating custom reports. The support staff was super helpful. After I signed up for the product, he immediately jumped in the to create the report. He spent hours with me to fine tune the report to meet my needs. Thank you very much!

Nov. 1, 2019

The app seems to do what is needed on a pretty small budget. There are some interface options that are a little confusing but gets the overall job done. I would say the app is worth it if you need a light weight app that is cheap to run reports on various parts of your business.

Jan. 16, 2019

good product and very good support so far. The interface could be a little more intuitive but very good overall

Dec. 15, 2018

I felt the directions and user friendliness of the app itself wasn't as easy as it could be, but the customer service was superb and prompt. I appreciate the help!

Dec. 7, 2018

I have been using this app for 3 months and the software is great! We have over 30k skus and have no problem running the report. And one more thing. The customer service/ support are friendly & supportive!

Oct. 15, 2018

I like the app ,and the way it makes my live so much easier in my day to day reporting which can be automated. great app

Dec. 7, 2017

Excellent customer care and attention to needs! The data export tool is able to pull anything I've needed from Shopify and having their customer support accessible is useful in managing the data in the required format I needed. They get the job done effectively, it takes some communication but they always work to tailor the report to what is required.