All reviews

Rating Breakdown

  • 5
    98% (1,879 ratings)
  • 4
    1% (21 ratings)
  • 3
    0% (2 ratings)
  • 2
    0% (6 ratings)
  • 1
    0% (5 ratings)

Reviews with Text

  • 97% (1,862)
Review RSS Feed Review RSS Feed

5 / 5 Share

Oct. 1, 2021

Really helpful app and even more helpful support. They have helped me on several occasions create and refine my reports so they provide exactly what I need. They didn't even mention that on a few occasions I could have done some changes myself had I read the help documentation more thoroughly.

Using app

28 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 30, 2021

This is an amazing app, and the customer support is top notch! Shopify is temp down with their discount reporting, and customer support helped us create a custom report on-the-fly. Thanks so much! Love this app.

Using app

About 21 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 30, 2021

This app is exactly as described and customer service is A+! Custom reports have been made for me repeatedly within 24 hours. Thank you!

Store

Tumble

Using app

15 days

Total reviews

11

Average rating

5.0

5 / 5 Share

Sept. 29, 2021

Fantastic App, saving me hours of work, and very strong fast support! Excellent, user friendly and enjoy using it.

Using app

15 days

Total reviews

2

Average rating

5.0

4 / 5 Share

Sept. 28, 2021

Customer service has been quick to assist with building and modifying reports. So far, this app has been a good match for our store.

Using app

7 days

Total reviews

1

Average rating

4.0

5 / 5 Share

Sept. 27, 2021

This app is very handy for pulling information form your website ensuring your customer gets the best experience possible. There customer service is very quick and professional and always there to give a hand when needed.

Using app

11 days

Total reviews

14

Average rating

5.0

5 / 5 Share

Sept. 25, 2021

I messaged their support later on in the evening and got a super quick response and a new data column with a specific formula added to one of my reports right away. Also for a rather odd error that was showing up, their support transferred me over to another agent who fixed the issue. I really appreciate the speed at which their support works.

Using app

About 10 hours

Total reviews

15

Average rating

4.3

5 / 5 Share

Sept. 24, 2021

Customer service is phenomenal. Started a free trial to play around the reporting and explore, but received a chat and an email from the Data Export team asking for assistance with any custom report. Within 24 hours, we had the report we needed, instantly signed up for the paid version which will pay itself back in the first week due to the saved hours of manually inputting sales receipts due to the particular way we were recording our sales info. Cannot recommend enough.

Using app

7 days

Total reviews

5

Average rating

5.0

5 / 5 Share

Sept. 23, 2021

Great app, excellent functionality, provided extensive reporting on multiple areas we needed. But most importantly – the level of service is truly amazing. Responsive in a matter of minutes, customized reports, helpful customer service that answers immediately – an excellent experience end-to-end. Highly recommended.

Using app

14 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 23, 2021

What a great service! I use this application since only 2 weeks and as soon as I have I question, I got the answer really fast!

Using app

24 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 23, 2021

Great support. Asked for a custom report, received it within seconds. Would definitely recommend it to create more detailed report.

Using app

11 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 21, 2022

Great app! If it can't be done in Data Export, then probably no other app can do it. Support (Daniel) is very helpful and in setting up custom fields. I also had another, more complicated issue that support couldn't fix at first. Their developer team spent a lot of time fixing it for me. It works flawlessly now. I highly recommend this app!

Using app

6 months

Total reviews

13

Average rating

3.6

5 / 5 Share

Sept. 21, 2021

Great Data Export Tool, has almost any field you can think of and the support is awesome, very helpful and responsive in short time!

Using app

3 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 20, 2021

Very helpful support team set up custom fields so that we can run reports directly from Shopify, easy to use interface with all of the fields that we needed. Thanks!

Using app

13 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 20, 2021

Customer Service is amazing very professional, Can't thank Dominic enough for all his help time and time again. A+++

Using app

2 months

Total reviews

7

Average rating

5.0

5 / 5 Share

Sept. 18, 2021

Best reporting app, with the best customer support of any app I have used. The team are always happy to help create the reports I need if I cannot do it myself. Best app to have on Shopify!

Using app

23 days

Total reviews

7

Average rating

2.9

5 / 5 Share

Sept. 16, 2021

Great App! I'm using it for my Nexus Sales Tax reports. Chat support is almost immediate with a live agent.

Using app

2 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 16, 2021

This app is brilliant for reporting for C-level. The reports are highly costumizable and the price is more than fair for such a flexible and reliable service. Best support we've experienced in an app so far.

Store

Rebiome

Using app

14 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 15, 2021

An amazing app to export the data from Shopify. The support staff is able to understand what I mean and can help me to get the results.

Store

iLumkb

Using app

22 days

Total reviews

4

Average rating

5.0

2 / 5 Share

Oct. 30, 2023

Very disappointed with the carelessness of support- staff said they would update the app because it was so slow but they deleted it and all our reports without any consultation. Having explained how important it was to our business the staff promised to restore things, and kept promising...until they went home for the weekend. During this time they promised a 24-hr solution but this never happened. We made is very clear how important the app was to our business but they didn't care less. In the end we used Easy Reports which is much quicker and intuitive and slightly less expensive.

Using app

Over 2 years

Total reviews

4

Average rating

4.3