Data Export IO: Reports

June 10, 2020

Great app and support is quick! We made a lot of custom reports with complicated schedules and they handled it with ease.

June 9, 2020

This app really helped us get detailed access to our order data. And their support is excellent. Created custom fields for us quickly. I highly recommend it!

March 31, 2023

The reporting is slow and unreliable. If you schedule for 12, it might arrive at any time between 12 and 1 am or even later so not suitable for time-sensitive reports. Customer support is not in real time, they just have a standard message saying they'll work on it and then disappear for days - really frustrating if your business relies on reporting. UPDATE: They migrated us to their new platform which is a little better, the delay is now not more than 30 mins.

June 9, 2020

Before we even purchased they created reports for us to demonstrate the functionality of the program. Smart guys, supporting users before they even use the application. The output was what i needed and we're going to be supporters. Thank You!

June 29, 2020

Every time the support folks patiently pull me through. The app is great but support is what really shines.

June 5, 2020

This app is invaluable to our operation. I use it for multiple requirements, most importantly for our Google Shopping feed file. The support is excellent. We have multiple technical software challenges and with the pandemic most companies now only support chat or email support with pretty long time to get a resolution. Yesterday I had a question for Data Export and they were able to resolve my issue in about 5 minutes! Awesome.

June 5, 2020

Shopify is so limited with the reports they can generate, DATA EXPORT REPORTS can be so in-depth and customized to get exactly the information you need. The SUPPORT team is OUTSTANDING, always helpful and going above and beyond with tweaking reports to continually help as needs grow. Definitely a worthwhile and insightful app and very easy to use!

June 5, 2020

Great tool and awesome support. Very helpful and well designed. I would recommend this to anyone that is looking for an order exporting app.

June 4, 2020

Great app but the best part about this app is that customer service is almost always available online. It's been a pleasure using this app.

June 4, 2020

Intuitive user interface and feature rich application. Generally the best app of its kind. Great customer support which allows for various customisations to be made to each report by the support team. Would be improved by the addition of UI controls to allow a user to include meta field values on a report by meta field key as opposed to meta field index. Generally very happy with this app.

June 3, 2020

Powerful exporting tool. Fairly priced. Interface is fairly advanced, but they have an extremely helpful and responsive technical support staff to guide you through. Highly recommend for any business that needs more control and access to their Shopify customer, product, and order data for analytics and external reporting.

June 3, 2020

Excellent app for extracting data from Shopify beyond what you can normally get. Superb support by email and chat (thanks to Daniel) in working out how to understand the data plus support in building the reports I needed (orders, refunds and VAT)

June 3, 2020

So unbelievably helpful, the support alone is 5 ***** and the app does what I need it to do. Everything I need it to do the support team tailored the report for me - so impressed

June 2, 2020

Very versatile data export, quick and helpful support. Different types of customizations. So far so good, thank you.

June 2, 2020

Great app and fantastic Support. Huge help for our accounts team. Responses on email and online chat are instant and always resolved without trouble. I would highly recommend this app.

June 2, 2020

David & Dominic has helped me with exporting some tailored functions for my shopify store. Swift and prompt assistance from these people. Like every other review, top-notch customer service. Would 5/5 recommend.

June 1, 2020

Great app, great support. Thanks for your help getting the reports we want to see, they help us run our business.

Dec. 12, 2020

**UPDATE** this WAS a great app with amazing support, but like all good apps -- with time they seem to have dropped the amazing support piece. I needed a report fixed during the most critical time for an online store (early december) and they ignored all messages for TWO WEEKS (and told me it was their Thanksgiving break). I finally got a hold of them and they said they would update it by the following day -- but they didn't update it, and then they had an auto response that they were gone for the weekend. This experience has been so stressful and I'll be looking to replace this app. Thought I should leave my update here so others don't fall into the trap of all the good reviews from earlier times (I was one of them!) This app does exactly what it says it will, and the customer service is second to none. You can live chat to have a report adjusted or created in real time, so far they've always been available. I HATE when apps have live chat support but are never actually there to support -- its made a huge difference for us and I really encourage the use of this app.

May 30, 2020

Very good support and a great app. I really like team support. They made the export template for me according to my directions..

May 29, 2020

Fantastic support and a great app. The support team is always there to go that extra mile for you to ensure everything works for you.