All reviews

Rating Breakdown

  • 5
    98% (2,208 ratings)
  • 4
    1% (23 ratings)
  • 3
    0% (4 ratings)
  • 2
    0% (6 ratings)
  • 1
    0% (3 ratings)
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5 / 5 Share

Feb. 14, 2020

The support service team in really professional. Quickly answered my questions and solved my issues every time!

Using app

About 4 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 12, 2020

This app has helped our business SO Much! I save so much time that I have automated exports of our ordering. We run a meal prep service and I sued to create reports by hand of what each client ordered. This saves me a couple hours a week. AND THE BEST PART? Is the customer service and help. They are always on it and seeking to make the app work for you in whatever capacity you need! Thank you so much for everything you do. We really appreciate you!

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 11, 2020

The guys over at DE did a awesome job handling my request and the app works as promised keep up the good work guys!

Using app

8 days

Total reviews

6

Average rating

5.0

5 / 5 Share

Feb. 11, 2020

I needed an app to export a report each week and the support at Data Export was terrific. Setting up the template was complicated and John and Jaba were more than happy to do it for me. I would highly recommend this app!

Using app

About 1 month

Total reviews

4

Average rating

5.0

5 / 5 Share

Feb. 10, 2020

An excellent app with even better support. Dominic has been extremely helpful with setting up a custom data report for us. Thank you!

Using app

Over 2 years

Total reviews

6

Average rating

5.0

5 / 5 Share

Feb. 4, 2020

Everyone at Data Export is extremely helpful and will work with you to ensure any issue you may have is addressed and fixed promptly. I couldn't be happier with the service!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 4, 2020

I was having some issues formatting a report properly, and so after a few days of trial and error I reached out to tech support. I communicated quite a bit with Reuben, and he was incredibly knowledgable and patient with the issues I was having. We communicated back and forth until the issue was resolved. I couldn't say anything better about this app and the people behind it!

Using app

About 3 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 3, 2020

Very very helpful app. We need to report out music sales to the German Top 100 charts which requites a very specific report that I can now easily generate with Data Export. Very kind and helpful support, too!

Using app

About 3 years

Total reviews

3

Average rating

3.7

5 / 5 Share

Jan. 31, 2020

This is the best support team for any app we have had the privileged to work with. They will chat and walk you through any help you may need. Are very patient, and will make sure their app is able to meet your need. Highly recommend them.

Using app

About 2 years

Total reviews

5

Average rating

5.0

5 / 5 Share

Jan. 29, 2020

We have an export with some very complex requirements. Tried several other apps on the Shopify app store. Would get about 85-90% with them and not get what was needed. Data Export has gotten us what we needed, primarily because their support has been top notch. Friendly, smart, and they follow through. If you can't quite accomplish what you need on your own, they have an excellent staff. I'll be using the app as a third-party consultant who has many other Shopify users. Highly recommend.

Using app

3 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Jan. 21, 2020

John from Customer Service was very helpful in assisting me in creating a custom report. I'm not a techie and therefore it was even more important to have someone who can speak to the average customer and also translate it to the programming side,

Using app

Almost 4 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 17, 2020

I needed an app to help me figure out the total sales of 1 product type from my store, for the past 2 years. This was the app that did it for me! While it is a little hard to navigate to get what I wanted, the staff member I chatted with was super helpful and helped get me the report I needed. So I'd say this is a great app that I can't wait to dig more into to find out more of how my shop is doing. Thank you

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 17, 2020

Excellent customer support and help received when i struggled with creating a report. Would def recomend this app.

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 17, 2020

A great tool to expand on the basic report from Shopify. More complicated reports can be difficult to design as you are learning the app but the support team are great and will take your request and generally build the report within hours, also explaining how so you can do more yourself in the future

Using app

8 months

Total reviews

7

Average rating

4.9

5 / 5 Share

Jan. 16, 2020

A really helpful tool to develop insights and analytics. the auto report builder function is amazing. I recently need to customise a report. The support was fantastic by the developers. Well worth it!

Using app

About 1 year

Total reviews

3

Average rating

3.7

5 / 5 Share

Jan. 16, 2020

Excellent costumer service! Got really good help to create a report even if I was on a 15 days trail. Really powerful tool to get whatever data you want from Shopify!

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 15, 2020

Fantastic service. Great app. I'd highly recommend this for anyone who needs to do more with their data than Shopify's (very limited) native functionality.

Using app

7 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 14, 2020

I must say, the app can be a bit confusing if you're trying to do anything complex but where this app truly shines is its Customer Support. I chatted with David for probably an hour explaining my reporting needs, about my business and how we want to use the reports and he was amazing. He quickly responded to all my inquires and was already able to make report examples that I could modify with his assistance. Truly spectacular service and I can't wait to do all my reporting with this app. Thank you all!

Using app

9 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 14, 2020

Gives us the ability to automate and export the exact data we need to optimize our business! Definitely a time-saver. Customer support is amazing as well.

Using app

About 4 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 14, 2020

Our company uses this app to export our orders. We had the support customize the report for us, and they took care of all of our needs, and very quickly I might add. The support team is so easy to work with, and they took care of all our needs.

Using app

Over 3 years

Total reviews

1

Average rating

5.0