mosaccessories review for Data Feed Watch Shopping Feeds

June 9, 2023

Updating my review from 5 stars as the customer support is as good as non existent. I sent support a request to enable variations in my listings as advised in their blog but several days have passed and zero response. 79 Euros is not a small amount and I'd expect a response within max 2 days. There are apps out there that charge far less but the support on them exists. A shout out to Marvin for being helpful and all but the support team not responding and being non existent makes this company not pleasant to work with. There is no way I would pay 79 Euros for non existent support, no way at all. The feed itself is quite nice and powerful but what good is all that if support is non existent. Imagine having an issue and you get no support. I would NOT recommend this app or company at all. Update: Updating in response to DataFeedWatch response. Way to vilify your customers by claiming that I didn't accept your apology. I only declined compensation as I felt I am not entitled to it as I didn't pay anything in first place and decided that I want to move back to a different service with another supplier. I never refused your apology and even explained that this review is left as is for May 2023 so that hopefully if you improve then your future customers will see new comments as a reflection of your improvements made. So please don't make it look like your customers are evil.