ShopX Unlimited review for Data Feed Watch Shopping Feeds

Hi! Thank you for taking the time to share your feedback with us. We sincerely apologize for any frustration or inconvenience you experienced while using our app, and we appreciate the opportunity to address your concerns. First and foremost, we'd like to clarify a few facts regarding your experience: - We extended your free trial from the initial 2 weeks to 3 weeks to ensure you had ample time to explore our app and its features. - We understand that you had several interactions with our Support Agents during your trial period. Our team is here to assist and guide you to make the most of our app. - We acknowledge that you encountered issues from the beginning and even reinstalled the app. We also assisted you in installing the necessary stores. - You requested a Feed Setup for one of your stores connected to the Google Channel, which we promptly completed. Due to some complexity in the setup, we extended your free trial by an additional week as a goodwill gesture. - Upon completing the Feed Setup, we sent you an email with instructions on what additional data needed to be added to make it fully functional. We want to clarify that our intention has always been to empower you with the tools and guidance to set up and manage your store effectively. While we offer comprehensive support, including tutorials, guides, and assistance from our Support Agents, we do not set up stores or manage them on behalf of our users. We appreciate your feedback, as it helps us improve our services. We understand that your expectations were high, and we apologize if these were not met. If you have further questions or need assistance with a more comprehensive setup, we recommend considering our Feed Factory feature, which provides end-to-end assistance. You can also contact our Customer Support and we'll be more than happy to help you. ~Milosz / DataFeedWatch