All reviews

Rating Breakdown

  • 5
    88% (367 ratings)
  • 4
    3% (11 ratings)
  • 3
    3% (12 ratings)
  • 2
    0% (2 ratings)
  • 1
    6% (23 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

April 7, 2022

I've received a ridiculously positive customer service experience from Magdalena and if you read this, I hope you sleep well at night knowing how well you're looking after your customers :) In my experience, the customer support team know their system inside out and are able to perform tasks within a few clicks that one might expect only the core app developers/coders could pull off. No "I'll get back to you", no, "I'll check on that for you" etc. Instead, a deep and intricate knowledge of the workings of their product and a level of service which all other app developers can only dream to achieve. Shockingly efficent and knowledgeable staff. I cannot recommend these guys highly enough. I'm actually stunned at the skills these guys have and the tools the customer support team have at their disposal to resolve in an instant, any issue or concern that a user may have. Not only am I bowled over, but will be a customer for life. There's literally no reason to ever even consider any other app to generate product data feeds.

Using app

4 months

Total reviews

5

Average rating

4.2

Developer Reply

Hi! Thank you soo much for the words you shared here. There is no better feeling than being so much appreciated. It is also very motivating. Our support team always strives to provide as best customer experience they can, therefore thank you very much for your appreciation. We'll be always more than happy to assist you :) ~Ewa/ DataFeedWatch

5 / 5 Share

April 7, 2022

So grateful for the customer support on Data Feed Watch. I contacted support via their website chat (I use the "Shop" plan) and Andy was happy to talk me through how to change certain settings. Very happy with the app overall. Thanks DFW!

Using app

12 months

Total reviews

4

Average rating

5.0

Developer Reply

Hello! Many thanks for your great words. Customer experience is very important to us, therefore we are more than happy to hear the words you shared. Don't hesitate to reach out to us, any time you need assistance :) ~Ewa/ DataFeedWatch

5 / 5 Share

May 23, 2023

Luxury service. Patient support! Tetiana is perfectly familiar with feed settings, quickly understood our problem with mapping prices in multiple currencies and set everything up as it should be. Data Feed Watch seems to have improved a lot. I highly recommend it.

Using app

About 2 years

Total reviews

13

Average rating

4.2

5 / 5 Share

April 14, 2022

Absolutely brilliant app - cannot recommend highly enough. Definitely top scores. Service is also incredible.

Using app

Over 2 years

Total reviews

14

Average rating

5.0

Developer Reply

Hi! Thank you so much for your positive rating :) ~Ewa/ DataFeedWatch

5 / 5 Share

March 24, 2022

DFW is a great app. We started using this to create our feeds for Google shopping ads after finding out how limited the information was that the Shopify integration was providing. The app is very intuitive and fairly straight forward to set-up. When you do find yourself stuck... the support is quick to respond and very helpful. Thank you DFW!

Using app

11 months

Total reviews

7

Average rating

4.7

Developer Reply

Thank you for your nice review! We are happy to hear that you are having a good experience with our data feed management solution. If you want to explore more about Shopify Integration, google ads, and DataFeedWatch, visit our blog. I am sure you will find something interesting for you :) ~Ewa/ DataFeedWatch

5 / 5 Share

March 21, 2022

I installed this app cause I had some problem with the standard feed and I must say it is very functional, easy to set up and understandable. The customer support is always ready to help you for every question or doubt and it gives you the possibility to fully manage your product feed. 100% suggested!

Using app

10 days

Total reviews

11

Average rating

5.0

Developer Reply

Hi! Thank you very much for your great rating, we appreciate it! Your experience is very important for us, and we are glad that you are having a good one. Do not hesitate to reach out to us anytime you have a problem with data feed management. ~Ewa/ DataFeedWatch

5 / 5 Share

March 15, 2022

I have just started with the trail, but what I can already say is, there is a great customer support which helps with ever littel set up problem.

Using app

10 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi! Thank you very much for your appreciation :) Don't hesitate to contact our support team whenever you need help. They will always do their best to make your experience with DataFeedWatch the best it can be! ~Ewa/ DataFeedWatch

5 / 5 Share

March 9, 2022

Really happy with the customer service - they reply to me instantly and always make any changes I need to ensure the feeds work correctly. Thank you :)

Using app

About 1 year

Total reviews

5

Average rating

5.0

Developer Reply

Thank you so much Susanne for your great rating! We are always happy to help! ~Ewa/ DataFeedWatch

5 / 5 Share

March 14, 2022

Great support and service from the team at DataFeedWatch, reliable service that you can rely on. I would recommend them if you'd like to get your products on Google shopping fast and efficient.

Using app

About 1 year

Total reviews

8

Average rating

2.6

5 / 5 Share

Feb. 25, 2022

Powerful app with lots of functionality to improve product feeds across multiple platforms. It's not easy to understand when starting out but the customer service team is good and each time we set up a new channel it gets easier.

Store

Dry Rub

Using app

7 days

Total reviews

6

Average rating

5.0

Developer Reply

Hi, thank you very much for your review! Please remember that we are always happy to help with any issue and answer any of your questions. Also, we encourage you to visit our blog or help center where you will find many useful articles and manuals that will help you improve your skills in data feeds management. ~Ewa/ DataFeedWatch

5 / 5 Share

Feb. 11, 2022

I just started the trial today. Still setting up all the configurations but very impressed with the customer support so far!

Using app

5 days

Total reviews

2

Average rating

5.0

Developer Reply

Hi! Welcome to join the group of our users! We are glad that you have chosen DataFeedWatch as your data feed management solution, and that you’re having a good experience. Don’t hesitate to reach out to Customer Support if you have any issues! We’ll be happy to help. ~Ewa/ DataFeedWatch

5 / 5 Share

Feb. 10, 2022

The support behind the scenes was really incredible, great app, does what it says - would highly recommend! The lovely Magdalena was an absolute pleasure, spent hours going through issues I had.

Using app

8 months

Total reviews

5

Average rating

5.0

Developer Reply

Hi! Thank you for your review! We are glad that our support team could solve your issues!

5 / 5 Share

Feb. 3, 2022

At 1st I thought was a bit expensive, so went for the free trial. Took a while to get used to, but now its really quite good. And support has been amazing, Claire went above and beyond to help set up my feed. Now its up and running my Google merchant account has finally been approved. I still think its a but pricey, a lower price may attract more customers, but im going to stick with it as I haven't yet found a better option.

Using app

2 days

Total reviews

2

Average rating

3.0

Developer Reply

HI! Thank you so much for your great rating! I hope your campaigns will bring you high profits. Don't hesitate to contact us whenever you encounter problems with data feeds, we'll do our best to resolve the issues as soon as possible. When it comes to the prices, we can guarantee that we adjusted the competitive prices to our full services that we are trying to make better and better. ~Ewa/ DataFeedWatch

5 / 5 Share

Jan. 28, 2022

Loving it so far. Super useful to be able to add more keywords to the product titles. Support is really good too.

Using app

About 1 month

Total reviews

10

Average rating

5.0

Developer Reply

Hello! Many thanks for your great rating! We appreciate it :) Don’t hesitate to reach out to us if you have any issues, or questions about your data feed management. ~Ewa/ DataFeedWatch

5 / 5 Share

Jan. 27, 2022

Easy and quick adjustments to our product feeds. I have not come across a better tool so far. Quick and effective customer service.

Using app

About 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Hi! Thank you so much for your words! If you want to explore more about data feed optimization, visit our blog. You will find there great tips and tricks on how to get the most of your shopping feeds. ~Ewa/ DataFeedWatch

5 / 5 Share

Jan. 4, 2022

awesome product and service. better than Google ads support and most of the support are well trained and knowledgeable.

Using app

2 months

Total reviews

4

Average rating

5.0

Developer Reply

Hi! Thank you so much for your review :) Don't hesitate to let us know anytime you have a problem with your data feeds management. ~Ewa/ DataFeedWatch

5 / 5 Share

Dec. 15, 2021

The app works well. there is a learning curve to getting everything set up properly to run google shopping ads, however, support is very helpful in getting everything working quickly and troubleshooting any errors that come up.

Using app

7 months

Total reviews

3

Average rating

5.0

Developer Reply

Hello! Thank you so much for your great rating! Managing Google Shopping Ads is not an easy ride. That’s why dealing with obstacles that might come up during the optimization of the ads is a core priority of our Support Team. Many thanks for appreciating their efforts :) ~Ewa/ DataFeedWatch

5 / 5 Share

Dec. 9, 2021

This app has the best support team I have encountered. Accessible and valuable in that they go above and beyond to help quickly resolve issues.

Using app

About 1 month

Total reviews

2

Average rating

3.0

Developer Reply

Hi! Thank you so much for your words! Don't hesitate to let us know anytime you have a problem with your feeds, we will be happy to help! :) ~Ewa/ DataFeedWatch

5 / 5 Share

Nov. 17, 2021

Data Feed Watch is a superb feed tool. It is highly versatile and I can guarantee you that learning to use it is worth it. It is on a totally different level than Shopify's built-in feeds to other platforms. And Data Feed Watch has also excellent support, they help you and answer your questions quickly in support chat.

Using app

11 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi! Thank you so much for your excellent rating! It's great to hear when our amazing customers appreciate our passionate 24/7 Support Team. These guys are always ready to help you with your shopping feeds! ~Ewa/ DataFeedWatch

5 / 5 Share

Oct. 25, 2021

I am more than thrilled. I have questions all the time and the support is very patient and helpful. Here's to good cooperation. I can only recommend it to anyone who wants to make really good advertising without problems with the products.

Using app

9 months

Total reviews

2

Average rating

5.0

Developer Reply

Hello! Thank you so much for your review and kind words about our Support Team. Don't hesitate to let us know anytime you have a problem with your product feeds, we will be happy to help! :) ~Ewa/ DataFeedWatch