All reviews

Rating Breakdown

  • 5
    88% (362 ratings)
  • 4
    3% (11 ratings)
  • 3
    3% (12 ratings)
  • 2
    0% (2 ratings)
  • 1
    5% (22 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Nov. 15, 2018

I have been under a tight deadline to hit and test out lifestyle images on our feed. DataFeedWatch got me set up and going in less than a 48 hr. time frame. Scheduled 2 calls to ask questions and then to get fully set up. I was in constant communication via email and had great chat support. Before this, I connected Flexify which has taken almost a full week for them to "try" and get the errors fixed and even blamed Shopify that the feed was too big and Shopify couldn't handle it. Also, they couldn't set up a different collection other than the "All" Collection. I've had a feed pulling from a collection where I have excluded product already and they wanted me to do more work to exclude products from within Facebook. Waste of time. With DataFeedWatch, you have so much control! And they walk you through everything. I'm still in the free trial, but I doubt I will go anywhere else with how good the set up has gone and the customer support. Flexify just sent me to Shopify documentation with no solutions at all. Point is. Don't waste your time with Flexify, get set up on DFW and schedule a call.

Store

Rhone

Using app

2 days

Total reviews

5

Average rating

4.8

5 / 5 Share

Nov. 5, 2018

Thank you for the amazing support! Would recommend this to anyone who needs help with feeds, best feed app for Shopify hands down.

Using app

17 days

Total reviews

8

Average rating

5.0

1 / 5 Share

Oct. 31, 2018

Customer Service was always a terrible experience for me with their chat. I was not successful setting up my Amazon channel feed...and despite my making many, many efforts...and being abandoned on live chat...I finally decided to cancel for the 2nd time. I tried to give a 2nd chance; but customer support never made me feel comfortable to say the least.

Using app

8 months

Total reviews

7

Average rating

4.4

1 / 5 Share

Oct. 11, 2018

Very miserable experience. I can only speak about the Amazon marketplace channel. Perhaps the platform is more stable for other channels, but if you are looking to prepare feeds for Amazon using DataFeedWatch - I strongly suggest you consider other options. The Amazon Order Management module is so buggy it became laughable after a while. I think they only recently added it - but clearly they haven't bothered with alpha, let alone beta testing. I stuck with them for several weeks, always believing things were about to start getting better. In fact, things got worse. After I spent 12+ hours building templates for Amazon feeds, the portal reported an error to which they responded "We have encountered a problem downloading products" and asked me to re-install. They assured me that re-installing would not impact my templates. I re-installed the app, and guess what? No more templates. Their customer service team does respond in a relatively timely fashion. But the substance of their guidance is so bad that oftentimes no guidance at all would have been better. Buyer beware!

Using app

28 days

Total reviews

22

Average rating

4.5

5 / 5 Share

Sept. 15, 2018

This app installs very quickly and can be set up in minutes. I would recommend this app stores looking to set up data feeds. https://www.kinkytoy.store/

Using app

4 months

Total reviews

72

Average rating

4.7

5 / 5 Share

Aug. 14, 2018

Fantastic product and the staff are extremely knowledgeable especially Magdalena

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

July 26, 2018

I love the ease of use and results.

Using app

4 months

Total reviews

16

Average rating

5.0

5 / 5 Share

July 17, 2018

Amazing product and customer service!

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

1 / 5 Share

July 4, 2018

First bad experience with a feed app - don't bother with these guys. No communication. They emailed us to get us to use the service, we set it up and requested they set up feeds. We got an email saying a feed specialist would be in touch, no contact, no email but they set up the feed in the wrong country, with the wrong products. We raised the issue with their support and apparently they had no idea who the feed specialist was, literally no clue who was working on the account, and refused to help. If you are looking for a feed partner that actually communicates and designs the feeds for you these guys are useless.

Using app

3 days

Total reviews

9

Average rating

4.4

5 / 5 Share

July 3, 2018

Good app to help manage product feed for services such as Google Shopping. Great customer service from the DataFeedWatch team getting the feed working and synchronised as well as following up unprompted.

Using app

Over 5 years

Total reviews

1

Average rating

5.0

5 / 5 Share

July 2, 2018

Great app been using it for over 2 years now, great support and team, never had any issues and they are always happy to help. Give them a go and you won't regret it. Simply Wholesale Australia www.simplywholesale.com.au

Using app

About 2 years

Total reviews

2

Average rating

5.0

3 / 5 Share

June 18, 2018

Desværre ikke fan af deres kundeservice. Når det er gået galt, men virker heldigvis det meste af tiden. Bare man ikke har for mange produkter

Store

Kopkdk

Using app

About 1 year

Total reviews

6

Average rating

4.7

5 / 5 Share

May 10, 2018

Using this app has allowed our DPA's on social to be created with ease, as well as our google shopping campaigns! Customer service is superb!

Using app

6 days

Total reviews

4

Average rating

5.0

5 / 5 Share

May 7, 2018

Easy to manage feeds. The developers are very helpful - quick and detailed responses to questions.

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

March 27, 2018

Great shopping feed app. Developers are very helpful.

Using app

Over 2 years

Total reviews

14

Average rating

4.7

5 / 5 Share

March 22, 2018

DO NOT WAIST YOUR TIME OR MONEY ON ANY OTHER FEED! This is by far the best feed I have seen. Simple to use and works with every channel. If the channel you want is not on the list, they will add it for free and they will also help you set up your first feed for free. Excellent customer support!

Using app

Almost 4 years

Total reviews

2

Average rating

5.0

5 / 5 Share

March 20, 2018

it works just perfect for affiliate programs

Using app

10 months

Total reviews

14

Average rating

3.9

5 / 5 Share

March 12, 2018

App works well and it's to manage but the very strength is the technical support willing to effectively give you support whenever you need

Using app

11 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 1, 2018

great app, easy to manage feeds, best data feed app I ever used.

Using app

12 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 17, 2018

Amazing app and service and the best customer/support team we have ever experienced.

Using app

Over 3 years

Total reviews

2

Average rating

5.0